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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Unreal. Absolutely incredible service. I was hesitant to purchase a raincoat for my LinkaLoo as I wasn’t sure if the sizing and it was pricey. Literally sat on it for three weeks! Decided... Zobacz więcej

Oceniono na 5 z 5

Though the first comb I ordered arrived damaged (due to poor handling by delivery company), Charlotte at Soho Poms was very helpful and sent a replacement on a next day delivery to me with a cute dog... Zobacz więcej

Oceniono na 5 z 5

We have ordered from Soho Poms multiple times and each time we are blown away by the quality of their bags and other pup items! We have 2 of their carriers which our Pomeranian LOVES! He even uses it... Zobacz więcej

Oceniono na 1 z 5

Very poor Placed an order and tracking reflected it hadn’t been picked up by dpd for 5 days, therefore I politely enquired for an update on the progress. 2 emails sent to customer services- no rep... Zobacz więcej

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Napisane przez firmę

At Soho Poms we feel that it’s important that both dog and owner feel extra special and have the finest products to choose from. It’s for this reason that we’ve developed a unique brand that specialises in delivering you and your pooch amazing items 🐶🐾❤️


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4,3

Doskonała

Wynik TrustScore: 4.5 na 5

143 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,3

Wszystkie recenzje

(143)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 59

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Oceniono na 5 z 5

Moomin and Great Service!

Brilliant service. For one, the Moomin bed design is adorable, great materials and my new pup instantly took to it. The downside was so too did my mum’s dog, so I had to order another for her, too! 😂 I changed my mind on the size when I initially ordered, but was very fortunate that I caught it early enough and asked the CS to chance it, which they did. Brilliant item, fast delivery and I’ve already ordered another! ❤️

28 maja 2026
Opinia niezależna
Logo Sohopoms

Odpowiedź od Sohopoms

Dear Demon,
Thank you so much for your wonderful review! We’re delighted to hear that your new pup loves their Moomin bed, and it sounds like your mum’s dog approved of it too! 😂

We’re so pleased our customer service team was able to help with changing the size in time, and that you were happy with both the product and delivery. Thank you so much for your continued support and for placing another order with us already.

We hope both pups enjoy their cosy new beds! ❤️

The Soho Poms Team

Oceniono na 1 z 5

I ordered shampoo

I ordered shampoo, gel, and a mask for my dog ​​over a month ago. It wasn't delivered, I didn't get a refund, and they're not responding to emails. It looks like a scam.

27 kwietnia 2026
Opinia niezależna
Logo Sohopoms

Odpowiedź od Sohopoms

Dear Olesya,
We’re very sorry to hear about your experience and completely understand your frustration.

Please could you email us directly at sales@sohopoms.com with your order number so that we can investigate this for you as a matter of priority. We can assure you that we are not a scam, and we would very much like the opportunity to resolve this issue for you.

We look forward to hearing from you and getting this sorted as quickly as possible.

The Soho Poms Team

Oceniono na 1 z 5
Logo Sohopoms

Odpowiedź od Sohopoms

The delay occurred because one of the items you purchased was a pre-order shampoo, which meant that the order could not be dispatched until this item became available. (You would have been notified at checkout).

We are sorry for any inconvenience caused.

The Soho Poms Team

Oceniono na 5 z 5

Fabulous Company

Fabulous Company, products and customer service!
My boys LOVE there large SoHO carrier bag so much !
They sit in it even at home 🫶🏻

11 maja 2026
Opinia niezależna
Logo Sohopoms

Odpowiedź od Sohopoms

Dear April,
Thank you so much for your lovely review, We’re delighted to hear that your boys love their large Soho carrier bag so much that they use it at home too – that’s exactly what we love to hear! 🫶🏻

Thank you for your continued support, and we hope your boys enjoy many more cosy adventures in their carrier.

The Soho Poms Team

Oceniono na 5 z 5

Couldn’t recommend Soho Poms more

We have ordered from Soho Poms multiple times and each time we are blown away by the quality of their bags and other pup items! We have 2 of their carriers which our Pomeranian LOVES! He even uses it as a bed when we’re out and about as each bag has a reinforced padded base which is very comfy. We have also brought Soho Pom’s own rose shampoo and it always leaves our Pomeranian’s hair so soft and bouncy.

1 maja 2026
Opinia niezależna
Oceniono na 5 z 5

I have ordered here last tear

I have ordered here last tear. And this year I got new puppy so I had to order for him too! The Moomin products are amazing! All of my three dogs have moomin leashes and collars, all different colors! Good quality and very cute moomin characters🩷

1 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Shampoo and conditioner

Purchased the shampoo, conditioner and leave in for the new Pom puppy. It smells amazing and she is so lovely and soft and extra fluffy after first bath. The leave in conditioner is amazing too. So great for use in between baths. My Bonnie’s hair definitely smells better than mine!!! Thank you SohoPoms!

9 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

All the items I've purchased from…

All the items I've purchased from Sohopoms are impeccably made. Every little detail counts. Everything is well-thought-out and made to the highest standard. Email contact is also a pleasure; the ladies are very kind and helpful. I'll definitely be back for more things for my dog. I recommend them to anyone who's unsure; you won't be disappointed!

13 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Fabulous customer service

Ordered a lovely dog bag from Sohopoms which sadly was too small for my dog. I returned this back to them and annoyingly had an issue with the return postage. The team were so helpful in helping me get this resolved. It's a real rarity these days to get genuine help from a genuinely nice team. Special shout out to Charlotte for all her help.

Can't wait to shop again!

11 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing 5* service

I've shopped at Soho Poms a few times and every time the service has been great! This time in particular it has been amazing, I needed to return a few items to a smaller size which was pretty much seamless. After Soho Poms receiving my items back, they were shipped straight away so I could have them next day - amazing! The communication was always quick, easy and professional. The items itself are 5* alone, the quality of them are really really good and look amazing on my Pomeranians. I would absolutely recommend Soho Poms! Very happy :)

11 marca 2026
Opinia niezależna
Oceniono na 5 z 5

Amazing customer service

Really gorgeous products, my CKC puppy, Lupin, absolutely adores his carrier tote. We had a bit of an issue with the zipper breaking, however the customer service was amazing - Charlotte has been beyond friendly and helpful. We will 100% be buying more from here in the future!

23 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

UNBELIEVABLE CARING COMPANY

Amazing from start to finish…
What company replies to you on a Sunday!?
Soho Poms does ❤️
I purchased one of their newest range bags and wow, they have updated them to the highest standard. They are so cool with the poo bag, treat pouch matching harness and leads! Just unreal. Absolutely love it and just can’t wait to keep buying once I get paid!
Thanks Soho Poms for making some luxury yet durable products 🥰🥰🥰🥰

22 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

We received our pet carrier today -the…

We received our pet carrier today -the new style Berwick carrier in black. What a lovely carrier! I had been looking for a carrier for a while for our Shih Tzu puppy but hadnt really found one i liked until i came across Soho Poms. The carrier is well made, strong, i love that it has a comfortable firm mattress like base, we got a medium which seems a great size for our puppy as she is not quite fully grown yet, and it looks beautiful ❤️ we cant wait to get out and about using it 😊
We had abit of trouble getting it (as our local DPD had all their van full of parcels stolen, including ours 🤦🏻‍♀️) but when contacting Soho Poms for help they couldn’t have done more, was really helpful, and made sure we got it the next day after speaking with them! 👌🏻

20 lutego 2026
Opinia niezależna
Logo Sohopoms

Odpowiedź od Sohopoms

Hi lovely,

Wow 🥹 thank you so, so much for taking the time to write this. Reading messages like this honestly makes our whole team smile!

We’re absolutely thrilled you love your new Berwick Carrier in Black 🖤 It’s such a beautiful, classic piece and the firm mattress base really does make all the difference for growing puppies – so we’re so glad the medium is the perfect fit for your Shih Tzu girl.

We’re also really sorry again about the DPD situation (what a nightmare with the stolen van 🤦🏻‍♀️), but we’re so pleased we could step in quickly and hand deliver your parcel to make sure you had your carrier the very next day. That’s exactly what we’re here for.

Thank you for supporting our small business and for trusting Soho Poms with your precious pup. It truly means the world to us.

We appreciate you so much 🤍

The Soho Poms Team 🐾

Oceniono na 5 z 5

We LOVE soho poms!

We LOVE soho poms products! They are amazing quality and the best designs. Really helpful and friendly company. We have a few of their products now and have been really happy with them all

19 lutego 2026
Opinia niezależna
Logo Sohopoms

Odpowiedź od Sohopoms

Thank you so much for your kind words and for loving Soho Poms as much as we love creating it! Hearing that you’ve built up a little collection of our pieces and are happy with them all honestly means everything to us.

We work so hard on quality and design, so knowing that it shows really does make our whole team proud. And thank you for mentioning our customer service too — we always want everyone to feel looked after and supported.

We appreciate you more than you know 🐾

The Soho Poms Team 🤍

Oceniono na 5 z 5

Excellent bags for dogs!!!

The bag I purchased is of the highest quality, I’m really impressed. The design is brilliant, my dog Alan settled really well inside it which he has found difficult to do in other doggy carry bags. The fluffy lining kept him super cosy particularly in the snow and I think the sturdy base helped him relax and feel safe. Can’t rate it highly enough! I feel like we will be getting more in different colours in the not too distant future.

18 lutego 2026
Opinia niezależna
Logo Sohopoms

Odpowiedź od Sohopoms

Helen, this is so lovely to read 🥹🤍

Thank you so much for your beautiful review. We are absolutely thrilled that Alan has settled so well in his carrier — that truly is the biggest compliment we could receive. Knowing he felt cosy, safe and secure (especially in the snow ❄️) means everything to us.

We put so much thought into the sturdy base and fluffy lining to help dogs feel relaxed and supported, so hearing that it’s made such a difference for Alan just makes our day.

We can’t wait to see which colour you choose next 👀✨

Thank you again, Helen, for supporting Soho Poms — we appreciate you more than you know 🐾🤍

Soho Poms team 🐶

Oceniono na 5 z 5

We love Soho Poms

We love Soho Poms! Great customer service and we're very happy with the products we received. They were packed really well too. All the items - scruffs bed, Moomin harness, lead & x 2 bowls, squeaky toy and chew stick are all fantastic quality. Would 100% recommend Soho Poms for all things dog - from small to the bigger breeds, there's something for them all. Can't wait to visit their flagship store soon too.

14 lutego 2026
Opinia niezależna
Logo Sohopoms

Odpowiedź od Sohopoms

Thank you so much for your kind words and for trusting Soho Poms with so many of your pup’s essentials! We’re thrilled you’re happy with everything — from the Scruffs bed to the Moomin harness, lead, bowls, squeaky toy and chew stick 🥹✨ It sounds like one very lucky dog!

We always take extra care with our packaging, so it means a lot that you noticed. And knowing you’d recommend us for dogs big and small truly makes our day.

We cannot wait to welcome you into our flagship store soon — it’s going to be such a special space and we’d love to meet you in person 🤍

Thank you again for supporting Soho Poms — we appreciate you more than you know.

The Soho Poms Team 🐶✨

Oceniono na 5 z 5

I love Soho Poms!

I love Soho Poms. I have a beautiful Moomin bed, Moomin bowl and multiple Moomin harnesses. They are all great quality! Delivery has always been quick! I really recommend this business and will keep buying from them☺️

18 lutego 2026
Opinia niezależna
Logo Sohopoms

Odpowiedź od Sohopoms

Thank you so much for your continued support — a full little Moomin collection, we love that! 🩵✨ The Moomin bed, bowl and harnesses together are such a gorgeous set, so we’re thrilled to hear you’re happy with the quality and quick delivery too.

It honestly means the world when customers come back again and again. Your recommendation and loyalty never go unnoticed.

We appreciate you so much — and we can’t wait to see what you choose next ☺️🐾

The Soho Poms Team 🤍

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