Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Shipping was quick, and the jupiter vibrator works exactly as should. Sohimi customer support was extremely helpful when we had an issue with our toy, but it got swiftly resolved. So far no issues, th... Zobacz więcej

Oceniono na 5 z 5

I bought a stroker from Sohimi last year, and it's called ELIZA hands free masturbator. Eliza was the first hands free masturbator I've ever bought and wow...it was amazing! Discreet shipping, no obv... Zobacz więcej

Oceniono na 1 z 5

Received faulty product and they would not give refund even when their site says, "30 days to change your mind, free returns." Had to dispute charges through PayPal and my credit card. PayPal gave me... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I absolutely loved the toy that I received! I was worried at first ordering, but the customer service reps answered all my questions. I especially love how quick Sohimi was too ship out.

Informacje dotyczące firmy

  1. Sklep z zabawkami erotycznymi
  2. Sklep z przyborami do masażu

Napisane przez firmę

Sex toys online shopping at Sohimi will be the great experience. We are the best online sex toy shop in USA offering the exclusive range of sex toys for sale online at discounted price. Buy sex toys online from the great selection of vibrators, male masturbators, BDSM bondage stuffs, Penis rings, etc.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

146 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(146)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 66

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Perfect

Perfect! Exactly what I was looking for! Extremely fast delivery!

29 października 2024
Logo Sohimi

Odpowiedź od Sohimi

We are glad that you are satisfied with our products and thank you for your support.

Oceniono na 5 z 5

Review of delivery times

Sohimi has contacted me and told me the reason for the longer than normal delay is that my purchase was out of stock in the U.S. and had to be shipped from China. Tracking now shows the package has cleared customs so it will be delivered shortly.

Other than this one little glitch I have been more than happy with Sohimi customer service and the care they provide to their customers. I will not hesitate to reorder from them in the future.

27 października 2024
Logo Sohimi

Odpowiedź od Sohimi

Thanks for your kind understanding.

Oceniono na 3 z 5

Not impressed 2 out of 3 I have.

I've bought 3 so far. The first was Black night which was flawless for a year. Stopped recharging Now there are so many to choose from it's very confusing. So read them carefully. The second I bought replace the last. But it only has twisting motion. The third I read carefully and still ordered wrong. It had vibration and trusting, but no twisting motion. Worse part is it arrived broken. I was able to open it and had a broken screw in one of the thrusting section. I was able to steal a piece to work out of the other 2 to fix it. The black knight to me was the best but only last a year. The website should have a filter that you can check mark what you are looking for. Like, thrusting, twisting, vibration and so on. But they don't. And they only take returns if the quality is no good. Not impressed.

29 października 2024
Logo Sohimi

Odpowiedź od Sohimi

Thank you for your feedback. Regarding the filter you mentioned, we will update this function later. In addition, regarding product issues, if the product you received has any quality problems, you can contact us and we can resend the product for free. Thank you for your support.

Oceniono na 4 z 5

Works as designed.

Safe, discrete packaging and the product was intact and functioned as advertised.

29 października 2024
Logo Sohimi

Odpowiedź od Sohimi

We are glad that you are satisfied with our products and thank you for your support!

Oceniono na 5 z 5

It's nice to buy a product that does…

It's nice to buy a product that does works the way it is advertised

4 listopada 2024
Logo Sohimi

Odpowiedź od Sohimi

we are very happy to hear this news, and we are honored that the product can bring you happiness. Thank you for your support.

Oceniono na 5 z 5

Back to life

Two thumbs up for this product. This product is gentle and it takes me to a full climax with in minutes. Buy it now!!

28 października 2024
Logo Sohimi

Odpowiedź od Sohimi

We are very happy to hear such news. Thank you for your support, and we hope you can have more happiness!

Oceniono na 3 z 5

Shipment comes but long delivery time

Made order seven days ago. No shipment has yet been made although I got confirmation of payment. Update: Shipment came but after a long waiting period. Please be aware of time of delivery.

30 października 2024
Opinia niezależna
Logo Sohimi

Odpowiedź od Sohimi

Hello,

Since some products are out of stock in your country or region, they will be shipped from overseas, so the shipping time will be longer. I hope you can understand, thank you.

Oceniono na 5 z 5

Great customer service

Great customer service, they quickly responded to my request and contacted the factory for a replacement part.

17 października 2024
Opinia niezależna
Logo Sohimi

Odpowiedź od Sohimi

Thanks for your support.

Oceniono na 1 z 5

Missing and damaged items

I ordered 3 items and never received the 3rd item. The other two items came individually and one of them was damaged upon delivery (not the box, the item inside the perfectly fine box was ripped). Just unhappy with the delivery and the fact that I'm missing a third of my order led to this review.

Update: I did receive the 3rd item almost a week after the other two (about 5 days after I posted this review).

24 września 2024
Logo Sohimi

Odpowiedź od Sohimi

Hello, If it is damaged or you didn't receive it, please feel free to contact us, we'll do our best to offer help, thanks for your support. In addition, we checked your order, all items are delivered, hope you can enjoy it. As we have warehouses in the US, DE, JP, CA and China, some items are shipped overseas, so it will take longer than local warehouse shipping. Hope you can understand, thanks.

Oceniono na 5 z 5

the person who helped me

the person who helped me, kept me reliably up to date with the whole process and was able to alter my order when I needed changes. Overall very helpful customer service and a very pleasant ordering experience. Thank you

2 września 2024
Opinia niezależna
Logo Sohimi

Odpowiedź od Sohimi

Hello,

We are glad to offer any help for your order, thanks for your support.

Oceniono na 5 z 5

Satisfaction

Ordered for the 1st time as the website was easy to use and prices seemed very good. Shipping times were reasonable and what was most impressive was the service received. They were very responsive and helpful, too. What else do you need to know as they checked all the boxes.

26 sierpnia 2024
Opinia niezależna
Logo Sohimi

Odpowiedź od Sohimi

Thanks for your support.

Oceniono na 5 z 5

I have purchased numerous items from…

I have purchased numerous items from sohimi over the last two years. Their products are of a high quality and reasonably priced. The customer service response is quite good and they stand behind their products. I highly recommend their male masturbation devices as they are quite satisfying and never disappoint.

16 sierpnia 2024
Opinia niezależna
Logo Sohimi

Odpowiedź od Sohimi

Hello,

We are so glad to hear that, thanks for your review, We will always insist on providing customers with high-quality products and better services, thank you for your support.

Oceniono na 5 z 5

This is a great company to buy from!

This is a great company to buy from. I purchased something with an old discount code and then noticed the new discount code was for even more money. They were nice enough to give me a partial refund since I’ve already placed the order. I have bought from them three times now and will buy from them in the future.

14 sierpnia 2024
Opinia niezależna
Logo Sohimi

Odpowiedź od Sohimi

Hello, thanks for your review, we are pleasure to offer you better goods and service. Have a nice day!

Oceniono na 5 z 5

Customer service was great

Customer service was great. They were quick to respond. They were kind and helped make things right.

19 czerwca 2024
Opinia niezależna
Logo Sohimi

Odpowiedź od Sohimi

Thanks for your support.

Oceniono na 1 z 5

Dont buy I paid for nothing they stole my money

LAST WEEK I ORDER SOMETHING VERY NICE FOR PLEASURE. I wait for my order i write the support for having information... They said to me my order arrive on 24 already but I never have my order! They dont want send me another toys or refund it's sad. I wrote many time they dont do nothing i lost with sohimi they dont fixe nothing... They tool me it's delivery but it's not true it's lie they stole my money be careful!!! THATS NOT WRIGHT DONT BUY FROM IM

23 kwietnia 2024
Opinia niezależna
Logo Sohimi

Odpowiedź od Sohimi

We do ship the goods at the first time. To ensure the timeliness of delivery, sometimes we ship through Amazon. Through logistics inquiries and a large number of checks, it shows that the product has been delivered and placed as per your request. If you have any questions, you can confirm and contact our customer service again.

Oceniono na 1 z 5

Absolutely a scam

Absolutely a scam. Support is no help, claimed my order was delivered one day after I ordered and provided no shipping information. Go else where these are scammers

27 lutego 2024
Opinia niezależna
Logo Sohimi

Odpowiedź od Sohimi

Each of our orders will have corresponding shipping email alerts. Both the order number and logistics distribution information will be sent to users in a timely manner. If you have any questions about this, you can contact our customer service email and provide your order number, and we can also help you query.

Oceniono na 1 z 5

Bought from the UK shop (.co.uk)

Bought from the UK shop (.co.uk) - their slick website with lots of reviews claims they provide fast shipping via UPS, DHL etc. First red flag was when the PayPal receipt was all in Chinese and the payment had been sent to a dodgy looking Chinese email address. In fact the item was dispatched from China via the courier Yun Express and took 6 weeks to arrive to the UK. Tracking was extremely limited (1 week in between scans) so it appeared the item had been lost every time I went to track it. It was sitting around in the UK for 2 weeks before being handed over to Royal Mail for final delivery, and the customs label declared my £95 worth of goods as a free gift with nominal value £2 - so they're knowingly breaking the law too by falsely declaring information to customs. As for the toys themselves... well they're good, but I won't buy from the Sohimi website again. Lots of third party sellers who provide faster delivery.

15 lutego 2022
Opinia niezależna
Logo Sohimi

Odpowiedź od Sohimi

Hello, We are sorry for delay, as some items are in stock at UK warehouse or DE warehouse, if not, your order will be shipped out from China factory. So it might take longer, hope you can understand, thanks.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej