Activation key doesn't work, support doesn't respond
Every time I've tried to install a particular MS product I bought from this company, the activation key doesn't work unless and until someone from support logs in to my PC remotely and performs several mysterious steps to fix the problem. They never leave me instructions on how to do this myself. In the past, I could reach support by phone or chat. Now, no one answers the phone, and chat is only an AI bot.








