The customer Service agent was professional in his approach and left us to try out the furniture and also was around when we had questions. He also explained the differences between different sofas, m... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęUnit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN Thurrock, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately ava... Zobacz więcej
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We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly app... Zobacz więcej
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From the moment we walked in we was greeted and made to feel welcome , Fern was very knowledgeable and helpful , we was made comfortable and not rushed during our purchase , amazing service and we ar... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit E4, Lakeside Retail Park, West Thurrock Way, RM20 1WN, Thurrock, Zjednoczone Królestwo
4,9
Doskonała
6 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Thurrock sodolgy Ameel sofologist
Was greeted when arrived without being bombarded with unwanted sales info i was allowed to wander around the store without feeling pressured. On finding a sofa I liked the salesman was immediately available to answer any questions. Ameel proceeded with the sale with great professionalism ensuring I felt i was the one that mattered not the sale. I will definitely recommend your company in fact my son whom was with me has said he will go back to that particular star next year when he plans to replace his sofa
14 maja 2026
Odpowiedź od Sofology - Thurrock
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Absolutely amazing experience at the…
Absolutely amazing experience at the Sofology Lakeside store! From the moment we walked in, the service was outstanding. A massive thank you to Rob, who looked after us from start to finish and made the whole process easy, stress-free, and enjoyable.
The store itself was spotless, clean, well organised, and very straightforward to walk around and browse. Everything was laid out really nicely which made the experience even better and more comfortable.
Rob was incredibly professional, friendly, patient, and knowledgeable. He took the time to help us find the perfect sofa without any pressure at all, answered every question we had, and gave honest advice that really helped us make the right choice. His customer service was honestly 10/10 and you can tell he genuinely cares about making customers happy.
The whole team at Lakeside were welcoming and professional, and buying a sofa felt simple and smooth from beginning to end. We left feeling confident and excited about our purchase.
Big respect to Rob and the Sofology Lakeside team for such excellent support and service. This is exactly how customer service should be. I would highly recommend Sofology Lakeside to anyone looking for quality furniture and outstanding staff.
Thank you again Rob — absolute top man!
16 maja 2026
Odpowiedź od Sofology - Thurrock
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this onto Rob. Thank you for taking the time to leave a review 😊
Great experience at Sofology when…
Great experience at Sofology when buying our new sofas. Everything explained & easy to follow instructions with hand holding
16 maja 2026
Odpowiedź od Sofology - Thurrock
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
I’m very happy and satisfied with the…
I’m very happy and satisfied with the service provided by Saad. He was extremely helpful and guided me through everything I asked related to my product. He’s very knowledgeable and kind. I really appreciate his help and advice.
9 maja 2026
Odpowiedź od Sofology - Thurrock
Hi there, thank you for your review. Another great review for Saad, we will make sure to pass this on! Have a nice day.
Very polite service lots of good…
Very polite service lots of good information and very helpful. Rob who was looking after us we found very good 10/10.
7 maja 2026
Odpowiedź od Sofology - Thurrock
Thank you for awarding us 5 stars!
No pressure from the sales person
No pressure from the sales person, but very helpful when asked
22 kwietnia 2026
Odpowiedź od Sofology - Thurrock
Thank you Ian
Great service
Brilliant unpressured assistance in the showroom, very easy booking procedure and great service by the delivery team, and the sofas are exceptional. Highly reccomend.
4 marca 2026
Odpowiedź od Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Our customer service advisor was…great
Our customer service advisor was brillient. Love coming into the store and seeing and feeling the sofa in person. Getting one to one customer service is great.
3 maja 2026
Odpowiedź od Sofology - Thurrock
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Odpowiedź od Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Staff were very friendly and…
Staff were very friendly and knowledgeable. The buying process was very efficient.
2 maja 2026
Odpowiedź od Sofology - Thurrock
Thank you for awarding us 5 stars Keith!
Odpowiedź od Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Odpowiedź od Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Lovely salesman man was advised about e…
Lovely salesman man was advised about e everything
6 kwietnia 2026
Odpowiedź od Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Sofology will do their best to serve you
We finally got our dream sofa from Sofology, all thanks to Mr. Saad! Even though we'd had trouble with their installment system before, he encouraged us to try again. His professional and friendly approach made all the difference, and our wish came true! He definitely deserves 5 stars! ⭐🛋️ .
24 kwietnia 2026
Odpowiedź od Sofology - Thurrock
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
The whole experience was very easy and…
The whole experience was very easy and straightforward. The staff were very helpful and friendly. Would definitely recommend Sofology
23 kwietnia 2026
Odpowiedź od Sofology - Thurrock
Thanks for this fabulous review. We appreciate you sharing it with others!
Odpowiedź od Sofology - Thurrock
Thanks for this fabulous review. We appreciate you sharing it with others!
Odpowiedź od Sofology - Thurrock
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Odpowiedź od Sofology - Thurrock
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
The sofas were of perfect quality and…
The sofas were of perfect quality and amazing price and the staff were so helpful and lovely
15 kwietnia 2026
Odpowiedź od Sofology - Thurrock
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Excellent service
Excellent service, explained and answered all our questions very well. Would highly recommend. Theresa served us with a smile all throughout. Thanks
18 kwietnia 2026
Odpowiedź od Sofology - Thurrock
Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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