Sofology - Swindon Recenzje 

2144
•
Wynik TrustScore: 5 na 5

4,9

Unit 1, Wootton Bassett Road, SN5 8WF Swindon, England, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Treated with professionalism the moment we walked through the door. No heavy handed sales tactics. Sales team were knowledgeable and helpful.

Reakcja na opinię

Oceniono na 4 z 5

Fantastic experience, knowledgeable sales person who was very helpful. Online app easy to use to confirm order after advice from sales person. We’ll wait to see the standard of product once delivered... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Very friendly experienced and professional A little surprised they don’t automatically hand you a sofa care kit during the process in with the overall cost, to ensure you use it. You are paying £4,... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The customer service was top class and the products we asked about were all explained to us in great depth. Caitlin did a top job and we'd definitely recommend the store to others.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Unit 1, Wootton Bassett Road, SN5 8WF, Swindon, England, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2144)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 841

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Enjoyed shopping at Sofology lots of…

Enjoyed shopping at Sofology lots of choice no hard sell and Kui was very knowledgeable and friendly

10 stycznia 2026
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Odpowiedź od Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

Very good customer service

Very good customer service and very knowledgeable about the product

10 stycznia 2026
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Odpowiedź od Sofology - Swindon

Hi there, thanks for taking the time to leave a 5 star review, it's great to hear feedback like this!

Oceniono na 5 z 5

Choosing a small 2 seater sofa was made…

Choosing a small 2 seater sofa was made so easy when we visited Swindon show room. We were given measurements of the sofa we had chosen, which didn’t take long , to double check it would fit in our room. By the afternoon I phoned to order it and put deposit down: it took seconds. The assistant was so helpful, clear with the offers: a very good experience.

9 stycznia 2026
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Odpowiedź od Sofology - Swindon

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Oceniono na 5 z 5

Great customer service

Great customer service, really helpful and friendly and all the sofas we viewed looked amazing

7 stycznia 2026
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Odpowiedź od Sofology - Swindon

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Oceniono na 5 z 5

Lovely customer service

Lovely customer service. Not pushy or persuasive. Can’t wait to see our new sofa in our new home

2 stycznia 2026
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Odpowiedź od Sofology - Swindon

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

Friendly Staff

Had a good experience of buying a recliner sofa with massage from the store as the staffs were really friendly & patient.

3 stycznia 2026
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Odpowiedź od Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 4 z 5

My experience in your shop was very pleasing.

My experience in your shop was made very easy by the friendly and helpful attitude, and seemingly vast knowledge from Shanelle who welcomed me, and then served me the next day when I arrived to place an order. Thank you Shanelle! After later visiting 2 other stores, I came back to Sofology and ordered the sofa suite I preferred. The only disappointment was that my favoured suite was not in the sale.

3 stycznia 2026
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Odpowiedź od Sofology - Swindon

Thanks so much for your 4-star review! ⭐⭐⭐⭐

Oceniono na 5 z 5

Knowledgable on product and services…

Knowledgable on product and services and very friendly .
Good service all round .

3 stycznia 2026
Logo Sofology - Swindon

Odpowiedź od Sofology - Swindon

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

Highly Recommend-sofa purchased

Sales personnel very professional, polite and thorough from start to finish.
Sofa purchased

3 stycznia 2026
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Odpowiedź od Sofology - Swindon

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 5 z 5

Katlyn

Katlyn was so helpful when we made our first visit but didn't crowd us so today we went back and made our purchase with her everything was explained to us very pleased with our experience.

2 stycznia 2026
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Odpowiedź od Sofology - Swindon

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Oceniono na 5 z 5

Friendly staff and a wide range of…

Friendly staff and a wide range of styles

2 stycznia 2026
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Odpowiedź od Sofology - Swindon

Hello, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

Great service & product knowledge

Great service & product knowledge. Very welcoming too.

30 grudnia 2025
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Odpowiedź od Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 5 z 5

Excellent sales assistant

Having already been into a DFS next door with no luck, we weren't too hopeful, but the assistant Shanelle was extremely helpful without being overbearing. We had two children with us, it was near to closing but we never felt rushed. We were offered drinks and biscuits, given space to look around and given all the information we needed, before we knew we needed it! I could not praise Shanelle highly enough and we made a purchase that day.

27 grudnia 2025
Opinia niezależna
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Odpowiedź od Sofology - Swindon

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Oceniono na 5 z 5

Beautiful customer service the salesman…

Beautiful customer service the salesman was spot on good knowledge of the product choices he had

29 grudnia 2025
Logo Sofology - Swindon

Odpowiedź od Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 5 z 5

Happy customers 🙂

We were welcomed as soon as we got in through the door by Kai , offered drinks and were made welcome to browse the sofas at our leisure. He was extremely helpful and showed us all of the sofas and what they were capable of.
We were able to browse at our leisure with no pressure.
When we found a suitable sofa, Caitlin offered assistance, and again assisted us with no pressure put upon us to purchase, a welcome change. She gave us all the details of the options available to us, sizes and measurements and relevant prices. We were given all the time we needed. Well done both for being so helpful and polite .

31 grudnia 2025
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Odpowiedź od Sofology - Swindon

Hello, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Kai was amazing helped with everything…

Kai was amazing helped with everything and was very good with our three kids all staff was amazing with my children.

31 grudnia 2025
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Odpowiedź od Sofology - Swindon

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 5 z 5

Excellent customer service

From the moment we walked through the doors until we made our purchase the staff were really helpful but not constantly following you around.

Shanelle helped us and was absolutely amazing, explaining everything from measurements to ensure it would fit in our home, fabrics and what the sofas were constructed with. ⭐️⭐️⭐️⭐️⭐️

29 grudnia 2025
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Odpowiedź od Sofology - Swindon

Thank you for the fantastic 5-star review! ⭐⭐⭐⭐⭐

Oceniono na 5 z 5

The staff member Shanelle at Swindon…

The staff member Shanelle at Swindon has to have a big shout out. Her knowledge was excellent. We were very limited in styles we could have but she helped considerably.

30 grudnia 2025
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Odpowiedź od Sofology - Swindon

Thank you so much for your 5-star review! ⭐⭐⭐⭐⭐

Doświadczenie Trustpilot

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