Sofology - Straiton Edinburgh Recenzje 

3561
•
Wynik TrustScore: 5 na 5

4,9

C2, The Gateway Site, Peel Centre, EH20 9PW Edinburgh, GB

•

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Harrison, the sales representative who we dealt with was very knowledgeable and spent plenty of time with us. He had humour and a good personality, wasn’t a thpical sales person who you would dread

Reakcja na opinię

Oceniono na 4 z 5

I was impressed with the light airy store & the selection of sofas available. After a good look around I decided I would like two two seater sofas. Elaine, a salesperson was so helpful & informa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We came in to look, ending up buying, we found an excellent product with the help of Harrison, he knew his stuff, did not put any pressure on us to buy, your products sell themselves when you have... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Just bought our new sofa from Edinburgh Straiton branch. So much choice of styles, colours, materials etc! Lots of great help from Jonathan Tucker helped us make our decision. He was so knowledgeable... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • C2, The Gateway Site, Peel Centre, EH20 9PW, Edinburgh, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

4 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(3561)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16 191

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Harrison

Harrison, the sales representative who we dealt with was very knowledgeable and spent plenty of time with us.
He had humour and a good personality, wasn’t a thpical sales person who you would dread

19 września 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

This is a great review Mrs Bennett, thank you for sharing.

Oceniono na 5 z 5

Excellent service from someone who…

Excellent service from someone who supplied a solution rather than just selling a product which is a rare thing these days !

19 września 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Thanks for this fabulous review. We appreciate you sharing it with others!

Oceniono na 5 z 5

Member of staff very helpful & patient…

Member of staff very helpful & patient I was left to look around then was able to return to discuss without any pressure

12 września 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Oceniono na 5 z 5

Great staff

13 września 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Oceniono na 1 z 5

Go to Next, avoid and don’t make the same mistake as we did

This company is a rip-off merchant.

They charge you £130 for delivery which is extortion, I told the colleague it’s cheaper to hire a van and come and pick it up. She told me I can’t do that for their insurance purposes, so we had no choice but to pay the £130 for delivery of a two-seater sofa.
The sofa cost £800 so another 16.25% for delivery on top which won’t come for 11 weeks or something.

We went to Next just after and ordered a corner sofa much bigger with delivery after 7 days and only £30 for delivery!

When we got home we were so annoyed it this scam that we enquired about cancelling it after a couple of hours. No one to speak with and had an email from one of the other colleagues saying we’d have to pay them another 25%😂

Personally I will never buy from this place again and would advise anyone else to avoid it like the plague

12 września 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

We’re sorry to hear you feel this way. Our standard £129 delivery charge covers delivery to your room of choice, setup and packaging removal. As our sofas are made to order, once an order is placed, our cancellation policy does apply, which can include a 30% charge. We appreciate this may not be the outcome you were hoping for, but these terms are provided at the point of order.

Oceniono na 5 z 5

The workers were nice

The workers were nice, patient, and well informed about the products that were selling.

4 września 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 5 z 5

We found our experience relaxed and…

We found our experience relaxed and hassle free. The sales representative was very friendly and helpful, and knowledgeable about the sofas on show , offering useful advice. Great experience. Can't wait for our sofa to arrive.

31 sierpnia 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

We had a really positive experience…

We had a really positive experience buying our sofa. The staff were very polite, friendly and helpful, and gave us some really valuable advice that helped us choose the right sofa for our home. We really appreciated their time and guidance. Excellent service!

21 sierpnia 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Thanks for this fabulous review. We appreciate you sharing it with others!

Oceniono na 3 z 5

Mixed experience

Nice sofas, terrible customer service

14 sierpnia 2026
Opinia niezależna
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Hi there, we are disappointed to hear that you might not have had the best experience. If you do need to discuss this further, please do not hesitate to email us with your order and review details over at social.media.complaints@sofology.co.uk and we'll be happy to take a look.

Oceniono na 5 z 5

We came in to look and bought an excellent product

We came in to look, ending up buying, we found an excellent product with the help of Harrison, he knew his stuff, did not put any pressure on us to buy, your products sell themselves when you have great staff who know their stuff

Hi should read from Derik Larkins, how my son, Hamish name appeared is beyond me, can you update
Thanks
Derik

31 sierpnia 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

This is a great review Hamish, thank you for taking the time to share :-)

Oceniono na 5 z 5

Jonathan was a pleasure to deal with…

Jonathan was a pleasure to deal with start to finish

31 sierpnia 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Great service from Toinya

Great service from Tony’s in Straiton branch. Very helpful very friendly easy to talk to. Sofas lovely too.

3 września 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Oceniono na 5 z 5

Tanya was fabulous

Tonya was fabulous

29 sierpnia 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Hi there, thank you for your review. Another great review for Tanya, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Apologies for the delay

Apologies for the delay in sending this response. My partner Kaylin and I popped into Sofology a few weeks ago. We were greeted by your colleague Jonathan. He was very friendly, helpful and polite. After a good look around the store we chose the couch we liked and Jonathan went through all the relevant information with us. Jonathan is a credit to the company.

15 sierpnia 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Hi there, thank you for your review. Another great review for Jonathan, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

The staff are great

The staff are great. Very knowledgeable and go through everything with you. Very approachable and friendly. I would highly recommend.

25 sierpnia 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Oceniono na 5 z 5

Great staff, great service

Great staff. Very relaxed atmosphere. Good choice of good quality sofas and chairs.

31 sierpnia 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 4 z 5

Sofa A++

Sofa A++
Worth the wait.

12 czerwca 2026
Logo Sofology - Straiton Edinburgh

Odpowiedź od Sofology - Straiton Edinburgh

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej