Ray the sales person he was helpfull, answered our queries. Helped us good old fashioned customer service. He was approachable, wasn't pushy had a great sense of humour and made the transaction ver... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęTeeside Shopping Park, Sandown Way, TS17 7BT Stockton-on-Tees, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Wasn't rushed or pounced on in the store, was able to browse and sit on the sofa we liked the look of, help was available when needed, great knowledge of store sofas, was told the fratelli and the mon... Zobacz więcej
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I am very happy with our experience with Sofology and with the delivery men who brought us our lovely sofa/chair. Chloe at the Stockton store was marvellous, so friendly and helpful and knowledgeable.... Zobacz więcej
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The sales lady in the shop was very friendly and helpful when we were looking at several settee options. email documentation arrived as agreed, now just waiting for arrival of corner settee.
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Teeside Shopping Park, Sandown Way, TS17 7BT, Stockton-on-Tees, Zjednoczone Królestwo
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Very helpful
Very helpful, polite and patience, explained everything slowly and accurately.
23 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Top customer service from I believe his…
Top customer service from I believe his name was John at stock on tees branch.
Very clear and patient with our decision
20 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Becky was very helpful
Becky was very helpful. Answered all our questions and gave excellent customer service.
21 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Tony was very helpful in product…
Tony was very helpful in product knowledge. Thank you!
18 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Thank you so much for taking the time to share your feedback with us! We are thrilled to hear that you had a positive experience at Sofology. It's wonderful to know that the team was helpful and knowledgeable. We strive to provide the best service possible, and your kind words are truly appreciated.
If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon!
Odpowiedź od Sofology - Stockton-on-Tees
Thank you :-)
Enjoyable hey weren't pushy was nice just been a…
They weren't pushy was nice just been a able to walk round looking I went with my granddaughter and were both a over whelmed walking in thinking they would keep pestering us but was nice we found the one I liked and the young lad was so helpful and patient with me explained everything so I understood
12 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Thank you for sharing your experience Jennifer :-)
Fabulous service from walking into the…
Fabulous service from walking into the showroom to leaving.
11 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Comfy
The ease of how everything went was great from walking into shop to signing up. With the gentleman who served us
Taking his time to explain everything in a way a 72 year could understand.
Excellent
12 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great service no sales pressure
Great service no sales pressure, good advice and overall relaxed but professional experience.
12 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Sofology Teeside park
The lady I dealt with Chloe was lovely, she answered all questions I had and made it a very straight forward process. I didn’t feel pressured into buying anything, she was just happy to help and answer my questions. The ordering process was really simple also. Can’t wait for my new sofa! Thank you Chloe.
9 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very friendly service and explained…
Very friendly service and explained everything, Thank you
7 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Marbella Sofa
The service we received in store was excellent. No pressure and with Gary’s expert knowledge we were able to make the right informed decision. We are extremely happy with our purchase and cannot wait to see it in place. Thank you Sofology!
6 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Friendly and informative
Ray was great. Not at all pushy he was just friendly and informative and sorted our order quickly.
6 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Swivel chair purchase.
This was our second purchase from Sofology and we were happy to return.
We were greeted at the shop entrance and the salesman Gary explained the layout of the shop. We purchased a swivel chair which was exactly the item we needed. It was a competitive price and Gary explained everything about the chair and the delivery service.
3 września 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Great Experience!
Our interaction with Merv was informative, as he provided answers to our questions and allowed us time to make our decision without pressure. We have made previous purchases from this store and plan to return for another sofa in the extension. Looking forward to our delivery in 5 weeks!
30 sierpnia 2025
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Odpowiedź od Sofology - Stockton-on-Tees
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.