Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really a... Zobacz więcej
Lokalizacja
Zmień lokalizacjęUnit 17B, Centre Retail Park, Broadway, OL2 5HX Oldham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :) Can’t wait to receive sofa now!
Hannah from the Oldham branch made the whole sofa buying process easy, extremely helpful with the configuration given our difficult space, went above and beyond by providing visuals and moving sofas... Zobacz więcej
Reakcja na opinię
We visited every single sofa shop in Manchester some of which we returned a couple of times we just could not see anything we liked. We finally made a choice in Elk mill Sofology shop, Hannah assisted... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit 17B, Centre Retail Park, Broadway, OL2 5HX, Oldham, Zjednoczone Królestwo
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great staff at the Oldham store
We visited the Oldham store where we were helped by D, a lovely bubbly lady who was very patient, informative and helpful. She made sofa buying fun :)
Can’t wait to receive sofa now!
20 września 2026
Hi I recently visited your elk mill…
Hi I recently visited your elk mill store and I just want to share my experience. The staff gave me plenty of space to browse and there was absolutely zero pressure, which I and my daughter really appreciated. When I finally decided what I wanted, Millie was incredibly helpful. She is a lovely young woman and made the whole experience completely stress free. I later changed my mind from fabric to trusty leather as I went for the allure with the heated lumbar seats and built-in speakers. Dan (the manager) was helpful over the phone incredibly easy to rearrange my order.
I am pleased with there service, thank you Millie and Dan kind regards Denise O’Loughlin
16 września 2026
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Excellent customer service
Excellent customer service. We have purchased goods from this store on several occasions
18 września 2026
Odpowiedź od Sofology - Royton Oldham
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Very knowledgeable and helpful
Very knowledgeable and helpful. Did not try to rush me and I’m very happy with my choose.
15 września 2026
Odpowiedź od Sofology - Royton Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Had great help from Hannah she was very…
Had great help from Hannah she was very helpful when I was choosing my sofa answered all my questions
10 września 2026
Odpowiedź od Sofology - Royton Oldham
Hi there, thank you for your review. Another great review for Hannah, we will make sure to pass this on! Have a nice day.
Very helpful staff and very…
Very helpful staff and very knowledgeable we were not pressured to make a purchase
13 września 2026
Odpowiedź od Sofology - Royton Oldham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Lovely friendly staff that don’t follow…
Lovely friendly staff that don’t follow you around while you’re browsing
6 września 2026
Odpowiedź od Sofology - Royton Oldham
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Thank you so much
Thank you so much, Diariou, for going that extra mile, your customer service was exceptional! xx
13 września 2026
Opinia niezależna
Odpowiedź od Sofology - Royton Oldham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Staff were very welcoming and…
Staff were very welcoming and knowledgeable of the products
Irma was especially attentive helpful and patient
5 września 2026
Odpowiedź od Sofology - Royton Oldham
Thank you for awarding us 5 stars Mrs Childs
Amazing experience again
Amazing experience again! Third sofa we have bought with sofology! Staff are great!
24 sierpnia 2026
Odpowiedź od Sofology - Royton Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Odpowiedź od Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
He was so helpful couldn't ask for any…
He was so helpful couldn't ask for any better customer service. Love coming to sofology for my new sofas.
7 sierpnia 2026
Odpowiedź od Sofology - Royton Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
The staff were absolutely wonderful
The staff were absolutely wonderful. We’ve been in many times (I’m very indecisive!) and every time we were treated well and the staff were so helpful and kind. The day we bought our sofa they opened the store early for us and made us a brew. They were informative and patient. Honestly a lovely experience.
3 sierpnia 2026
Odpowiedź od Sofology - Royton Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
I had a problem with the leather on the sofa
I had a problem with the leather on the arm rest of my leather sofa. The surface had peeled off on patches. They sent a "technician" round who examined the issue. I was contacted by Sofology who claimed it was "accidental damage!!!! So I have apparently damaged the armrest by resting my arm on it!! They want £99 to come and repair a sofa which is less than 12 months old. Unbelievable. Be aware the warranty is not worth the paper it is written on as they will try to weasel their way out of fixing problems on their products or squeeze more money out of you. My last leather sofa lasted for 20 years with no problems. Disgraceful.
12 sierpnia 2026
Opinia niezależna
Odpowiedź od Sofology - Royton Oldham
Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.
Great place for SofasReally good choice of different sofas…
Really good choice of different sofas and good staff
30 lipca 2026
Odpowiedź od Sofology - Royton Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Odpowiedź od Sofology - Royton Oldham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great friendly staff
Great friendly staff, no pressure sales. Helpful advice very pleasant experience
20 czerwca 2026
Odpowiedź od Sofology - Royton Oldham
Thanks for this fabulous review. We appreciate you sharing it with others!
Odpowiedź od Sofology - Royton Oldham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Had a brilliant experience at your…
Had a brilliant experience at your Oldham store with Paul will definitely recommend to our family and friends well done 😀
9 lipca 2026
Odpowiedź od Sofology - Royton Oldham
Hi there, thank you for your review. Another great review for Paul, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Royton Oldham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
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