Sofology - Preston Recenzje 2481

Wynik TrustScore: 5 na 5

4,9

Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY Preston, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Lovely store well set out, in store service excellent didn't pester you, very informative. Second time we have purchased a sofa of them as always fund them and their products good value.

Reakcja na opinię

Oceniono na 5 z 5

Visited Sofology at Preston Deepdale today. We were warmly greeted by Mo then left alone to browse at our leisure. The range of sofas was extensive and of a high quality and the store was laid out wel... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We bought our sofa from sofology in Preston and the two staff members who helped us were super helpful and knowledgeable (Jay and Mo). We wanted to see the different foot stool options but both weren'... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Good and big store, variety of options to choose in sofas, neatly and well placed for demo. The high-resilience foam cushions are firm yet comfortable, the solid hardwood frame feels incredibly sturdy... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. Dodatki do mebli
  3. Sklep meblowy
  4. Sklep z wyposażeniem domowym
  5. Sklep z meblami do salonu
  6. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Unit K1, Deepdale Shopping Park, Blackpool Road, PR1 6QY, Preston, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

The young gentlemen who served us was…

The young gentlemen who served us was very polite and seemed knowledgeable

7 czerwca 2026
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Odpowiedź od Sofology - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Oceniono na 5 z 5

Very good customer service

Very good customer service. Very informative .

6 czerwca 2026
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Odpowiedź od Sofology - Preston

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 1 z 5

Awful

Awful. Don’t use. Lied. Lost the sofa. Waited months. Lied again. Use a customer service centre in Scotland who have no link to Sofology themseles so don’t have access to what Sofology has access to On their computer systems. Absolutely awful customer service staff who are ignorant, rude,swear and treat people like rubbish. While they were on one line I called the shop direct and was kid to again. I eventually found the sofa in Birmingham when I had been told it was in York, but by this time had had enough of the dirt on my shoe treatment and told them to stuff the purchase. I got exactly the same sofa on a better and cheaper deal from Oak Furniture and it arrived in a few weeks. Sofology need to get their act together as this is the second bad experience I have had with them and I will never use them or a linked shop again.

28 grudnia 2025
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Odpowiedź od Sofology - Preston

We are sorry that your journey resulted in a cancellation Siobhan.

Oceniono na 5 z 5

Patience from Mo

Patience from Mo as I visited a good 3 or 4 times, no pressure and he helped me choose. Thanks

5 czerwca 2026
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Odpowiedź od Sofology - Preston

Hi there, thank you for your review. Another great review for Mo, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

The person who served us very helpful

The person who served us was very polite and helpful explained all about the Sofa and extras and insurance they where not pushing us it was a good experience.

29 maja 2026
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Odpowiedź od Sofology - Preston

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

Lovely store well set out

Lovely store well set out, in store service excellent didn't pester you, very informative. Second time we have purchased a sofa of them as always fund them and their products good value.

8 maja 2026
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Odpowiedź od Sofology - Preston

Thanks for this fabulous review. We appreciate you sharing it with others!

Oceniono na 1 z 5

1 of the 2 sofas is damaged

1 of the 2 sofas is damaged - rips in 2 places, being informed that an engineer will be sent out to look at the issue. Clearly the sofa needs replacing and not repairing.

19 maja 2026
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Odpowiedź od Sofology - Preston

Hi Mr Ellis, we are so sorry to hear this, please send an email to social.media.complaints@sofology.co.uk with your order details and the details of your complaint and we will take a look into this for you.

Oceniono na 5 z 5

Very good

In and out in half an hour. Was looked after.

19 maja 2026
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Odpowiedź od Sofology - Preston

Thanks for this fabulous review. We appreciate you sharing it with others!

Oceniono na 5 z 5

Sofology Preston

Great choice, Helpful staff. Able to browse without feeling pressured.

12 maja 2026
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Odpowiedź od Sofology - Preston

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Oceniono na 5 z 5

Perfect service

The sofologist on our arrival was helpful and welcoming, but didn't follow us around the store which is important to the customer,once we chose the sofa she helped in every way possible

10 maja 2026
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Odpowiedź od Sofology - Preston

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

There was so much choice

There was so much choice! Even better, the staff were available but introduced themselves then left us alone to wander around and try all the sofas out. When needed' they answered questions, but they didn't helicopter around as most do in these types of places. It made the whole experience really relaxed. This allowed us to choose our perfect sofa at our own pace. As soon as we had, Doreen sorted everything out and we were on our way. Can't wait for the sofa to arrive.

2 maja 2026
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Odpowiedź od Sofology - Preston

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 5 z 5

Great service

Luke was very polite and knowledgeable He answered all our questions Staff were very friendly not at all pushy

30 kwietnia 2026
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Odpowiedź od Sofology - Preston

Thank you for awarding us 5 stars Sandra

Oceniono na 5 z 5

Jay and Amanda were very helpful…

Jay and Amanda were very helpful matching new sofa and footstool with colours and fabrics of previous sofa.

25 kwietnia 2026
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Odpowiedź od Sofology - Preston

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Oceniono na 5 z 5

Great experience purchasing our sofa

I have already submitted a positive review
However the experience was excellent from walking into the store to purchasing the staff were very knowledgeable and helpful with out pushing for a sale we felt we were in control of our own decisions and would highly recommend

15 kwietnia 2026
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Odpowiedź od Sofology - Preston

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Oceniono na 5 z 5

Lewis was amazing x very professional x…

Lewis was amazing x very professional x and no pressure buying x

6 kwietnia 2026
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Odpowiedź od Sofology - Preston

Hi there, thank you for your review. Another great review for Lewis, we will make sure to pass this on! Have a nice day.

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