Wandered in to the store knowing what we were looking for. Colour/style/fabric, etc. Approached by a staff asking if you need help don't hesitate to ask. No pressure on us. No following you around. On... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęWessex Gate Retail Park 4, BH15 3TE Poole, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Helped by a lovely lady called Irena, very relaxed service and no pressure to buy. Made sure we were entirely sure on what we wanted, giving advice when required.
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Good experience selecting two new sofas. Good ranges and able to order in a large range of fabric finishes. Helpful staff, but allowed to browse without pressure.
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Excellent customer service. I didnt know what you could get with a sofa, the heated seat will definitely help my partner out. I did go into the store in poole at first but I did order the sofas o... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Wessex Gate Retail Park 4, BH15 3TE, Poole, England, Zjednoczone Królestwo
4,8
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
both staff members were very helpful
both staff members were very helpful. discussing options, colour and delivery options. Good experience which resulted in purchasing sofa
31 stycznia 2026
Odpowiedź od Sofology - Poole
Thank you for awarding us 5 stars :-)
5/5 experience
Everyone in store was very friendly and made lots of time for us, answering our questions, giving advice, and explaining everything thoroughly. Lovely sofas in store too!
8 lutego 2026
Odpowiedź od Sofology - Poole
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
We were greeted by Klaudia politely and…
We were greeted by Klaudia politely and warmly and she was keen to help us. The item we sought, ( a glass coffee table), was not on the shop floor but Klaudia suggested she look in "clearance" where a suitable item was found. We needed to check measurements at home, as the table was a bit bigger than we had planned, and confirmation would come later. I went to collect the table later and left the store a happy customer. In our opinion, Klaudia is an asset to that store.
10 lutego 2026
Odpowiedź od Sofology - Poole
Thank you for awarding us 5 stars!
Great experience
Martin was non-pushy, knowledgeable and gave us plenty of options, coupled with an amazing deal made it a good purchase experience. (Oh and he.likes Beagles too!)
8 lutego 2026
Odpowiedź od Sofology - Poole
Thank you for awarding us 5 stars!
Odpowiedź od Sofology - Poole
Thank you for awarding us 5 stars!
The sofa we bought was given rave…
The sofa we bought was given rave reviews by the salesperson.
8 lutego 2026
Odpowiedź od Sofology - Poole
Thank you for choosing Sofology!
Odpowiedź od Sofology - Poole
Good afternoon, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊
Really take the time to understand what you are looking for, brilliant service!
Brilliant service and experience. Understood exactly what we needed and helped us find the perfect sofas. Also flexible regarding both the finance method and delivery. Highly recommend this store!
7 lutego 2026
Odpowiedź od Sofology - Poole
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
I wasn’t pushed into buying my sofa but…
I wasn’t pushed into buying my sofa but I was told everything I needed to know
7 lutego 2026
Odpowiedź od Sofology - Poole
Thank you for your 5-star review! We appreciate your feedback and are glad you were satisfied with our service. Let us know if you need anything else.
Great range of comfy sofas
Great range of comfy sofas, klaudia was super helpful and I can’t wait for delivery!
7 lutego 2026
Opinia niezależna
Odpowiedź od Sofology - Poole
Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!
comfortable and easy going experience
James was incredibly attentive without ever being pushy, which made the whole experience really comfortable and enjoyable when we were looking at sofas.
His knowledge about the different options was impressive and genuinely helpful and couldn’t have done more for us. It made a big difference to other experiences elsewhere.
18 stycznia 2026
Opinia niezależna
Odpowiedź od Sofology - Poole
We are very pleased to hear that you have had a great experience while ordering with us. Thank you for taking the time to give us your feedback. 😊
Sofa - So Good
A well laid out and welcoming look to the store, with very pleasant and helpful sales staff. A good range of products on display to try out and choose from. We were able to buy the right recliner for our room with the minimum of fuss.
Overall, a very satisfactory purchase experience.
4 lutego 2026
Odpowiedź od Sofology - Poole
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Very attentive team and made it a very…
Very attentive team and made it a very quick and easy process to purchase a sofa
1 lutego 2026
Odpowiedź od Sofology - Poole
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Our salesman Martin was knowledgeable
Our salesman Martin was knowledgeable, helpful and polite, it made our decision process simpler and easier. The ordering process and options available were also straightforward. Overall experience A++
3 lutego 2026
Odpowiedź od Sofology - Poole
Thank you for this amazing review Royce
Vey helpful answered all my questions…
Vey helpful answered all my questions pleased with what I have ordered Thanks.
4 lutego 2026
Odpowiedź od Sofology - Poole
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Staff were very helpful on both visits
31 stycznia 2026
Odpowiedź od Sofology - Poole
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Martin was really helpful (I think that…
Martin was really helpful (I think that was his name)
31 stycznia 2026
Odpowiedź od Sofology - Poole
Thank you for sharing your experience Anoushka
Sofa just ordered awaiting delivery
It's too early to ask reviews. I have just ordered sofa. Awaiting delivery. How can I share my reviews without seeing sofa at my home?
But Many thanks to Clodia and Bernard to show us around when we visited the store..
1 lutego 2026
Odpowiedź od Sofology - Poole
Hi there, thanks for taking the time to leave a review, we appreciate the feedback!
Our experience was great
Our experience was great. Claudia did an excellent job. Explained everything well. We are happy with the results.
1 lutego 2026
Odpowiedź od Sofology - Poole
What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.
Excellent
Patient, helpful assistant who took time to understand and listen and avoided being pushy. Very good and can't wait to get my new sofas!
31 stycznia 2026
Odpowiedź od Sofology - Poole
Thank you for awarding us 5 stars Robert!
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