Sofology - Peterborough Recenzje 2164

Wynik TrustScore: 5 na 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Zobacz więcej

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Oceniono na 5 z 5

We were immediately made to feel welcome. Si was very helpful, knowledgeable and attentive. We weren’t rushed but were given time to find the right piece of furniture for us.

Reakcja na opinię

Oceniono na 5 z 5

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep z sofami
  2. Dodatki do mebli
  3. Sklep meblowy
  4. Sklep z wyposażeniem domowym
  5. Sklep z meblami do salonu
  6. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

Daniela was excellent

Daniela was very patient, informative and provided excellent service helping us pick our sofa!

4 kwietnia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you for your review. Another great review for Daniela, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

We had such a great experience with the…

We had such a great experience with the Sofology team in Peterborough! Huge shoutout to Jamie and Danielle for creating such an amazing atmosphere from the moment we walked in. There was absolutely no pressure to make a purchase – just a genuinely friendly conversation that felt more like a relaxed Sunday family dinner than being in a shop.

They were incredibly patient and understanding with all of our questions (and with our little one, who was only interested in the fluffy chair the whole time 😄). Thanks to their help, we ended up choosing amazing sofas that we will be enjoying in our new home.

Thank you for making the whole experience so comfortable and enjoyable – we really appreciate it

11 kwietnia 2026
Opinia niezależna
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Odpowiedź od Sofology - Peterborough

Thank you so much for sharing your lovely feedback with us. It's much appreciated! We can’t wait for you to receive your new furniture, and I can assure you it’ll be worth the wait

Oceniono na 5 z 5

It was great experience

It was great experience. Completely hustle free. Jamie done a great job and presented all options which confirmed that i made a good decision selecting Sofology

3 kwietnia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you for your review. Another great review for Jamie, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

We loved the fact the salesman left us…

We loved the fact the salesman left us alone to choose at our leisure. The quality of the sofas was good too as was the choice off styles and colours .

29 marca 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!

Oceniono na 4 z 5

Would be an easy 5 stars if your…

Would be an easy 5 stars if your material swatches were easier to obtain. Couldn’t order on line and if it wasn’t for Sue in customer services I would have given up and purchased elsewhere.
Peterborough staff were lovely however

31 marca 2026
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Odpowiedź od Sofology - Peterborough

Thank you so much for your feedback. We really appreciate you taking the time to share this with us. We’re sorry to hear that ordering fabric swatches wasn’t as easy as it should be, and we completely understand how frustrating that can be. It’s great to hear that Sue, in our customer services team, was able to help, and we’ll be sure to pass on your kind words to her, as well as to our Peterborough team.

Oceniono na 5 z 5

Great staff

Great staff! They left us alone enough for us to look around freely, but great support when we needed help or advice

3 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Oceniono na 5 z 5

Excellent customer service

Excellent customer service. Happy thanks 😊

9 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

No pressure sales

No pressure sales, friendly and helpful. Found some lovely furniture

21 marca 2026
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Odpowiedź od Sofology - Peterborough

Hello, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Oceniono na 5 z 5

Feeling relaxed not pressured . Enjoyable shopping experience…

Feeling relaxed not pressured into looking, found what we liked and wanted, helpful, knowledgeable member of staff. Told us what extras were offered. Really good value for money. Happy customer.

18 marca 2026
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Odpowiedź od Sofology - Peterborough

We are pleased to hear that you are a happy customer sharon, thank you for choosing Sofology!

Oceniono na 5 z 5

Fantastic

Fantastic! Hagi is a very professional salesman.

15 marca 2026
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Odpowiedź od Sofology - Peterborough

Thanks for this fabulous review. We appreciate you sharing it with others!

Oceniono na 5 z 5

Sofology Sofas

We were looking for a sofa to replace our old leather suite, and after visiting several showrooms and going on line we were able to collate enough information that will give us a great quality product at a price we could afford. Sofology ticked all boxes, the staff member was impressive in her knowledge in Sofas in particular the robust manufacture of framework materials and quality of fabrics.

16 marca 2026
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Odpowiedź od Sofology - Peterborough

We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!

Oceniono na 5 z 5

Good experience all round!

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big difference when you’re traipsing around every shop trying to find the right sofa! We had a lovely ‘sofalogist’ called Sai who was brilliant. Two visits later and we finally picked our sofa not feeling harassed or pushed into a decision that we were on the fence with.

14 marca 2026
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Odpowiedź od Sofology - Peterborough

Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!

Oceniono na 5 z 5

Danielle and Ben were fab

Danielle and Ben were fab. Explained everything. Danielle took her time showing us all the sofa beds in turn. Nothing was too much trouble.

14 marca 2026
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Odpowiedź od Sofology - Peterborough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 5 z 5

the girl that served us was very…

the girl that served us was very knowledgeable about furniture she had lots of patience and served us well

7 marca 2026
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Odpowiedź od Sofology - Peterborough

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Oceniono na 5 z 5

Warranty

Really good experience bought an amazing sofa

25 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 1 z 5

Ordering a sofa from Sofology is less a…

Ordering a sofa from Sofology is less a purchase and more a lesson in patience.

The showroom experience is excellent — welcoming staff, comfortable sofas, and reassuring promises about delivery dates. Sadly, that appears to be where the efficiency ends.

Our sofa was confidently promised for delivery today. Instead, we’ve had what can only be described as complete radio silence. No update, no explanation, and no communication whatsoever. At this stage the customer appears to be expected to develop some form of furniture-based clairvoyance to determine where their order might be.

To be fair, the sofa may yet turn out to be wonderful. Unfortunately, as it hasn’t actually arrived, that remains a matter of theoretical physics rather than lived experience.

Still, one must remain optimistic. After all, Sofology have shown great skill in selling sofas — delivering them may simply be the advanced module.

12 marca 2026
Opinia niezależna
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Odpowiedź od Sofology - Peterborough

Hi there, thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk with your order details and we'll be happy to help.

Oceniono na 5 z 5

Kate was a very professional lady who…

Kate was a very professional lady who helped us to buy the perfect 3 and 2 seater Leather, power recliners.

9 marca 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Kate. Have a great day 😊

Oceniono na 5 z 5

Great experience at Sofology, Peterborough, UK

Great experience with Famida, on Saturday 7th of March 2026. Professional, patient, attentive, listened and advised when asked questions.

7 marca 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you for your review. Another great review for Famida, we will make sure to pass this on! Have a nice day.

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