Sofology - Peterborough Recenzje 2164

Wynik TrustScore: 5 na 5

4,9

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Me and my partner went to Sofology to look at some sofas, at start we didn’t have intention to buy one. We had some options but decided to look at other stores. I must admit, first choice is always th... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Friendly, attentive and helpful staff. Not pushy and sent nice following up after visit. Remembered me two weeks later. Other staff also helpful and knowledgeable. We tried 4 different showrooms that... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We were immediately made to feel welcome. Si was very helpful, knowledgeable and attentive. We weren’t rushed but were given time to find the right piece of furniture for us.

Reakcja na opinię

Oceniono na 5 z 5

Sofology was the first furniture store whose representatives didn’t pounce on us as soon as walked in! We were left to mooch and were gently asked if we needed help at the right time which makes a big... Zobacz więcej

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Informacje dotyczące firmy

  1. Sklep z sofami
  2. Dodatki do mebli
  3. Sklep meblowy
  4. Sklep z wyposażeniem domowym
  5. Sklep z meblami do salonu
  6. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

Ben was fantastic when helping us buy…

Ben was fantastic when helping us buy the Hudson sofa at Sofology. He was friendly, knowledgeable, and gave us plenty of time and honest advice without any pressure. The whole experience was smooth and enjoyable thanks to him. Would definitely recommend Ben if you’re shopping at Sofology!

28 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Thank you for taking the time to share your experience Zehra!

Oceniono na 5 z 5

Great customer service

Sai the lady who helped myself and my husband was very informative, she answered all our questions, she also went through every before we brought it.
She would get an 11/10 if that was possible.

26 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sai. Have a great day 😊

Oceniono na 5 z 5

Hadi was great

Hadi was great. Very informative and helpful and such a nice young man

26 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Thank you for awarding us 5 stars Linda

Oceniono na 5 z 5

Very professional

Very professional, friendly and polite lady called Sai

26 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Thank you for taking the time to leave a 5-star review!😊

Oceniono na 5 z 5

Great customer service

24 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 5 z 5

Hadi was super helpful and attentive…

Hadi was super helpful and attentive without crowding us during our visit. The purchase process was hassle free. I’d highly recommend a visit to Sofology, Peterborough.

24 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Oceniono na 5 z 5

Ben was extremely helpful

Ben was extremely helpful and knowledgeable whilst not being pushy to make a sale.
His advise was great and helped us make a decision on the type of sofa we wanted to purchase.
I would recommend Sofology to both friends and family based on the assistance given by Ben.

23 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Oceniono na 4 z 5

Great Experience

We came to your store in Peterborough two weeks before we purchased the sofa and Famida dealt with us we found her very pleasant and not to pushy for us, she followed this up with and email about a week later, so we then came back to the store last Friday and Jamie & Ben (Dan) :-) dealt with us they were both efficient and thorough and we had a great experience and therefore purchased the sofa

16 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Thank you for taking the time to share your experience :-)

Oceniono na 5 z 5

sofa purchase

excellent customer service

18 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 4 z 5

Original salesman Ryan was very helpful…

Original salesman Ryan was very helpful and not at all pushy. He also supplied us with a sample of fabric to check against other furnishing.
We were let down a little though by the person we were handed over to for the finance process; even entering my DOB completely wrong by 40 years.
UPDATE. I have now had so many emails and phone calls and with not knowing what is going on that I have asked for a refund of my deposit and to cancel my order

17 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, we are disappointed to hear that you might not have had the best experience, and this has resulted in the cancellation of your order. Sorry for any inconvenience this caused, and if you do need any further assistance please don't hesitate to reach out to us at social.media.complaints@sofology.co.uk.

Oceniono na 5 z 5

5* service from Sai (P’boro)

Sai at Sofology Peterborough was really great. She was genuine and knowledgeable and we would definitely look for her if we went into store again.

18 stycznia 2026
Opinia niezależna
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Odpowiedź od Sofology - Peterborough

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 5 z 5

Customer service from had was…

Customer service from had was excellent. Took the time with you and never felt rushed and explained in detail the guarantees. I would definitely recommend anyone buying your sofa from them

18 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Oceniono na 5 z 5

Pleasurable shopping We were greeted when we first went into…

We were greeted when we first went into the shop where we were able to look around at our own pace. We were offered a coffee or tea, which was very welcome. The staff were very helpful,and knowledgeable but not pushy which we did tell them after we had made our purchase

14 stycznia 2026
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Odpowiedź od Sofology - Peterborough

We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Oceniono na 5 z 5

Famida was absolutely brilliant and…

Famida was absolutely brilliant and gave all the help required to make our minds for the purchase. Manyvthanks

15 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Famida. Have a great day 😊

Oceniono na 5 z 5

Kate was fantastic

Kate was fantastic, really knew her stuff, had the patience of a saint with all our questions. When asked technical questions around the exact build of the sofa option we had chosen she was knowledgeable and took the time to review the data sheets so she could be 100% certain that we were given the right information. Nothing was too much trouble and we were encouraged to spend time "playing" with the sofa so we knew it was the right choice for us.

11 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Thank you for taking the time to write this amazing review :-)

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