Sofology - Peterborough Recenzje 

2195
•
Wynik TrustScore: 5 na 5

4,8

Unit C, Boulevard Retail Park, Ste 104, PE1 2HS Peterborough, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Just wanted to call out Kate at the Peterborough store where we have just been and ordered our new sofas. She was brilliant, so welcoming not pushy and just all round friendly and helpful. Made us all... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Jamie from the Peterborough branch approached us when we entered the store just to let us know his here if we need help. No pushy sales pitch just a genuine hello! That made me feel at ease that i cou... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We came into the store in Peterborough and fell in love with the Beaumont sofa. The colour was perfect and the one in the store was just what we were looking for. We left to have a think about it and... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The whole process was over the phone and lady was so nice and so helpful,couldn't have asked for a better customer service

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Unit C, Boulevard Retail Park, Ste 104, PE1 2HS, Peterborough, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2195)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16 191

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I was very pleasantly surprised with…

I was very pleasantly surprised with the attention to detail shown by the staff as well as their knowledge of the product. Sia was very helpful and came up with some alternatives I hadn’t thought of

28 lutego 2026
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Odpowiedź od Sofology - Peterborough

Thank you for taking the time to leave a 5-star review!😊

Oceniono na 5 z 5

Price and Quality seen.

Famida, was so welcoming and helpful without being too pushy, which helped our experience of choosing a sofa. We were advised of the quality and durability of the material we chose which was important to our choice. We were also shown a swatch colour sample against the actual sofa we had picked out and this confirmed exactly what we wanted. Thank you Famida, we look forward to receiving our sofa in due course.

24 lutego 2026
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Odpowiedź od Sofology - Peterborough

Thank you for awarding us 5 stars Alan :-)

Oceniono na 5 z 5

Very attentative salesperson

Very attentative salesperson, so helpful and knowledgeable.
I came away after ordering just what I wanted .
Can’t wait to get it in my home and start enjoying it.
Very satisfied so far . Hoping delivery and sofa will live up to expectations 🤞

22 lutego 2026
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Odpowiedź od Sofology - Peterborough

Thank you for sharing your experience Heather. We are confident that the new sofa will meet your expectations :-)

Oceniono na 5 z 5

Very good experience

Very good experience. Had a lovely lady called Sia who went through everything with us. Was very patient. Did not feel any pressure to buy. Sia gave us excellent customer service answered all our questions. Allowed us the time we needed to to decide and go through everything before we spent on a considered purchase. Best service from a shop that I have had in a very long while.

21 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Sia. Have a great day 😊

Oceniono na 5 z 5

Excellent service throughout

Excellent service throughout. Famida was always on hand to help with our many concerns and questions. Options were carefully explained and we felt we were able to take our time without any pressure to buy. The staff made a good cup of tea too.

19 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 4 z 5

The sales person approached us and…

The sales person approached us and checked.
Understood our requirement and gave us good option and also shared us a deal which we never expected

16 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Oceniono na 5 z 5

Sofology - amazing

The customer service was brilliant, highly recommend speaking to Kate, she was super and made the process very easy and clear!

19 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased that you're happy with the service and that you would recommend us! Have a great day 😊

Oceniono na 5 z 5

We were helped by Said she also sold us…

We were helped by Said she also sold us a sofa 5 years ago we didn’t recognise her at first but it just goes to show that she’s great at her job and sold us again another sofa and chair.

16 lutego 2026
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Odpowiedź od Sofology - Peterborough

Thank you for awarding us 5 stars :-)

Oceniono na 5 z 5

So welcoming

Hadi was so welcoming when we first went in to look for a sofa, we went back the following weekend and purchased what we had seen & Hadi was extremely helpful & knowledgeable, he did not push us to buy extras but explained what we could get for protection etc.

14 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Hadi. Have a great day 😊

Oceniono na 5 z 5

So far so good

Friendly staff
Everything explained when ordering our new sofa
Having to wait 15 weeks only down side

15 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We promise it's worth the wait! Have a great day 😊

Oceniono na 5 z 5

Famida was an amazing sales person and…

Famida was an amazing sales person and talked us through everything

14 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Famida. Have a great day 😊

Oceniono na 5 z 5

Excellent service from Ben

Excellent service from Ben! He made the whole process quick, easy, and actually enjoyable. We’re thrilled with our purchase and couldn't have asked for better assistance. Five stars!

14 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ben. Have a great day 😊

Oceniono na 5 z 5

Helpful, knowledgeable and no pressure.

Sai was so helpful, patient and knowledgeable. She was brilliant.
No pressure by staff when walking round.

14 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you for your review. Another great review for Sai, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Fantastic help and service

Really helpful and friendly.

14 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 4 z 5

Sia was very helpful

Sia was very helpful without being pushy or intrusive, she was very knowledgeable and gave us good advise.

8 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

Warm and Honest

A really pleasant experience with Sai. Never went for the hard sell and was extremely knowledgeable. Happy with the customer care I received.

Best Wishes

9 lutego 2026
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Odpowiedź od Sofology - Peterborough

Thank you for awarding us 5 stars!

Oceniono na 5 z 5

Great service!

Had great service on both visits to the shop from Ben, Sai and Manager Ryan. We were unsure on which sofas to buy at first and had two rooms to consider buying for. It was nice not to feel rushed in choosing by staff. They dedicated their time to us and explained everything well.

31 stycznia 2026
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Odpowiedź od Sofology - Peterborough

Thank you for choosing Sofology!

Oceniono na 5 z 5

Perfect

Good range of products to choose from. And range of colours and different fabrics.
Salesman Jamie wasn’t pushy at all, went through all options and explained everything we needed to know. Walked away happy with our choice.

8 lutego 2026
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Odpowiedź od Sofology - Peterborough

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

The sales person was lovely and very…

The sales person was lovely and very personable, all credit to her for her professionalism and communication skills whilst keeping a lovely light hearted sense of humour.

7 lutego 2026
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Odpowiedź od Sofology - Peterborough

Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

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