I felt no pressure to buy on the previous four occasions I had visited the store just to be sure. I was offered the option of further assistance if needed. On the day of purchase I said to the sa... Zobacz więcej
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Lokalizacja
Zmień lokalizacjęGiltbrook Retail Park, Ikea Way, NG16 2RP Nottingham, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Ordered my new sofa online after visiting a show room to see the sofa first. Staff very helpful but not at all pushy Ordering process so easy and you had the choice to pay in full or instalments whi... Zobacz więcej
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No pressure from any staff to buy, they have no issues with you testing every bit of technology and are very informed and helpful. Everything is stress free and I left feeling very informed and conten... Zobacz więcej
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Haven't had delivery yet, but the buying experience was great. Lini was a breath of fresh air. Been to another shop beforehand, was hounded and pressured. She left us to browse, when we'd made a deci... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Giltbrook Retail Park, Ikea Way, NG16 2RP, Nottingham, Zjednoczone Królestwo
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Sofology - Nottingham
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Odpowiedź od Sofology - Nottingham
Thank you so much for taking the time to give us an amazing review and to share your experience with others. We really do appreciate it!
Helpful staff with no pressure sales
We were able to browse without being jumped on by a salesperson but they were quick to respond when we asked for their help. The salesperson was very helpful, guiding us through the available options that met our requirements, starting with the least expensive option.
We never felt hurried at any point and we're able to take our time until we settled on a sofa we were happy with.
We bought a sofa from here previously for another room and we were extremely happy with that so when it came time to replace our the sofa in our living room, this was our preferred store.
16 marca 2026
Odpowiedź od Sofology - Nottingham
Thanks for this fabulous review. We appreciate you sharing it with others!
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Daniel was extremely helpful
Daniel was extremely helpful, insightful and polite. He’s a credit to your team (as have all the other staff who have helped us over our numerous visits!). Impeccable and accommodating service throughout.
15 marca 2026
Odpowiedź od Sofology - Nottingham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Georgeta was a great help in choosing…
Georgeta was a great help in choosing our new sofa at a great price.
15 marca 2026
Odpowiedź od Sofology - Nottingham
Thank you for leaving us a 5* review, we appreciate you sharing this lovely feedback with others. We’re happy that Georgeta met your expectations in store and we hope you enjoy your furniture when it arrives!
stress free
the salesman who sold us the settee was helpful and honest no hassle and a really nice lad even though we spent more than we expected would definitely recommend you
14 marca 2026
Odpowiedź od Sofology - Nottingham
Thanks for this fabulous review. We appreciate you sharing it with others!
Daniel went out of his way for us.
14 marca 2026
Odpowiedź od Sofology - Nottingham
Hi there, thank you for your review. Another great review for Daniel, we will make sure to pass this on! Have a nice day. Hi there, thank you for your review.
Good experience and not rushed at allExcellent service by Phil
Good experience and not felt rushed at all
14 marca 2026
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Great customer interaction
Staff at the store were super helpful and friendly not pushy. Knowledgeable and helped us reach our purchase decision.
14 marca 2026
Odpowiedź od Sofology - Nottingham
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Good experience
The assistant that dealt with us was great. We ended up leaving with the product we wanted.
8 marca 2026
Odpowiedź od Sofology - Nottingham
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Odpowiedź od Sofology - Nottingham
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Met by Jay
Met by Jay - top chap, very knowledgeable and friendly. Perfect service from him!
8 marca 2026
Odpowiedź od Sofology - Nottingham
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Jay. Have a great day 😊
Odpowiedź od Sofology - Nottingham
Thank you for choosing Sofology!
Odpowiedź od Sofology - Nottingham
Thank you for awarding us 5 stars!
Great sofa shopping experience
Phil was fantastic to deal, super helpful and not in your face like most sales people. Highly recommend this place!!!
6 marca 2026
Odpowiedź od Sofology - Nottingham
Thank you for your recommendation Ben :-)
Automatic Reclining Sofa
I didn't feel comfortable with placing on order for my purchase of a new sofa online, so l caught the bus & went into the store, after going there 2 days before,& I'm so glad l did 😀 This was a very expensive purchase, so l didn't want to get my order wrong. When I 1st went to Sofology with my daughter, l was greeted by the lovely Dani 😃
She explained the interest free finance availability to me.
I then revisited the store on the 5th of March, & I was greeted with by the lovely Lini 😃
Lini also told me about insurance options for the sofa, which l happily went for 😊
Everything was done in the store. I left feeling & excited about the prospect of having the luxury sofa 😃 Thank you Dani & Lini 🤗
5 marca 2026
Odpowiedź od Sofology - Nottingham
So glad you had such a great in-store experience! 😃 Huge thanks to Dani and Lini for helping make your sofa purchase stress-free and enjoyable. 🛋️✨
Georgetta was very calm and explained…
Georgetta was very calm and explained everything through with us (we aren't the easiest of customers) she was very patient and we left with 2 new sofas. Thank you
3 marca 2026
Odpowiedź od Sofology - Nottingham
Thank you for sharing your experience Richard :-)
What can we say about the lad who…
What can we say about the lad who served me and my partner he was amazing so friendly so helpful and knowledgeable. Jay what a character you are amazing credit to you he took us through every thing we was looking for and helped us find our forever sofa also gave us a discount due to the perks we got with the sofa what an absolute legend of a colleague massive credit to the team. Jay you are one of a kind ☺️
28 lutego 2026
Odpowiedź od Sofology - Nottingham
Fabulous, thank you for sharing Miss Mews!
Would have put 5 stars however I would…
Would have put 5 stars however I would have liked the salesperson to have ordered my swatches instead of just giving me the website which I felt was a bit difficult to manage.
Also it would have been nice to order cushions to match the sofa but was told I couldn’t 🤷♀️ so this was a bit frustrating
Also it’s a bit premature leaving a review as I’ve not got my sofa yet. 15 weeks lead time
28 lutego 2026
Odpowiedź od Sofology - Nottingham
Thank you for your feedback and for sharing your experience. 😊 We’re glad you had a positive visit, though we understand your frustrations regarding the swatches and cushions. We appreciate your patience as you wait for your sofa, and hope once it arrives it exceeds your expectations. 🛋️✨
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