Sofology - Manchester Recenzje 2169

Wynik TrustScore: 5 na 5

4,8

White City Retail Park, M16 0RP Manchester, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Happy was incredibly kind, patient, and helpful. They explained everything to me step by step and made sure I understood all the details. They went through every offer carefully, and even when I had m... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

A great experience with top level customer care both from the sales exec Will who spent so much time with us helping with colours and understanding exactly what we wanted. Wasn't pushy what so ever ju... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Purchased my first ever sofa for my first home, Happy made it the easiest experience! He was beyond helpful and attentive without being pushy or over the top, he was knowledgable and also very good at... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I had a really great experience purchasing my couch at sofology in White City. Leanne especially was amazing, going above and beyond for my families needs and wants.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. Dodatki do mebli
  3. Sklep meblowy
  4. Sklep z wyposażeniem domowym
  5. Sklep z meblami do salonu
  6. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • White City Retail Park, M16 0RP, Manchester, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,8

Wszystkie recenzje

(2169)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18 509

Napisz recenzję
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Oceniono na 5 z 5

Sofology Manchester review

We met qassim, he guided us very well and aided us. Ikram helped us put our order through he was very thorough. Overall a very positive experience!!!

31 stycznia 2026
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Odpowiedź od Sofology - Manchester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by both Qassim and Ikram. Have a great day 😊

Oceniono na 5 z 5

Great Customer Service

I called in to have a look around and was helped by Happy. What a lovely guy. I went back the following evening and ordered a sofa. The other staff were lovely too, not pushy, just nice and very helpful.

28 stycznia 2026
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Odpowiedź od Sofology - Manchester

Thank you for awarding us 5 stars

Oceniono na 5 z 5

The young man who finalised the…

The young man who finalised the purchase was very charming and helpful. He had the perfect balance of a lovely informal, friendly approach as well as being very professional and informed. He really helped us feel we had space and time to decide and support when we needed it. He went the extra mile too.

All staff were really informed, friendly and helpful.

25 stycznia 2026
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Odpowiedź od Sofology - Manchester

Thank you for sharing Ms Khan!

Oceniono na 5 z 5

First of all all the staff are friendly…

First of all all the staff are friendly and helpful.
Ikram went above and beyond to make us feel welcomed and bent over backwards to solve the problem
we had.
I will recommend Sofology to anyone

23 stycznia 2026
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Odpowiedź od Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

Oceniono na 5 z 5

Salesman was very helpful and talked me…

Salesman was very helpful and talked me through the whole process explaining everything to me.

24 stycznia 2026
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Odpowiedź od Sofology - Manchester

Hi there, thank you for your review. We're really pleased you were provided with all the information you needed, we hope this helped you choose the perfect sofa!

Oceniono na 5 z 5

No pressure ,no add on.Dealt with them…

No pressure ,no add on.Dealt with them in past

27 stycznia 2026
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Odpowiedź od Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

Ikram was great

Ikram was great - he made the experience so easy & enjoyable!

30 grudnia 2025
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Odpowiedź od Sofology - Manchester

Thank you for awarding us 5 stars Mrs W

Oceniono na 5 z 5

Liane was really great

Liane was really great. She was ion hand to answer our many questions, but have us space to discuss and never made us feel under pressure. She explained the additional insurance and how we may need it. We wanted to see quite a few different permutations so she was really patient and worked them all through fur us!

25 stycznia 2026
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Odpowiedź od Sofology - Manchester

Thank you for awarding us 5 stars Alison.

Oceniono na 5 z 5

Will at White City retail was so…

Will at White City retail was so helpful, wasn’t pushy to get us to buy - genuinely wanted to help! He helped with the size of our room and planned it all for us, such a friendly person

25 stycznia 2026
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Odpowiedź od Sofology - Manchester

Thank you for your feedback and 5-star rating. We're glad you had a great experience and appreciate you leaving a 5 star review.

Oceniono na 5 z 5

Happy was Amazing

Happy was Amazing, had great communication, very clear and friendly!
Made the processes very easy and comfortable.

24 stycznia 2026
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Odpowiedź od Sofology - Manchester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

Fantastic service

The store was well laid out, no pushy sales team! Leanne had great product knowledge and was very approachable, this encouraged us to return to the store.

18 stycznia 2026
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Odpowiedź od Sofology - Manchester

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

A great choice of sofa,s and especially…

A great choice of sofa,s and especially for me the lumbar support..exceptional quality..thankyou Al for your help,a lovely young man.had a lot of patience and very helpful..

23 stycznia 2026
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Odpowiedź od Sofology - Manchester

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Oceniono na 5 z 5

The customer service we received was…

The customer service we received was outstanding. A staff member named Happy provided an excellent experience; he was incredibly thorough in explaining our coverage and care options, as well as the technical differences between models. He was instrumental in helping us determine the correct sizes and the best configuration for our living room layout.

Happy is definitely a great staff member and an asset to your business!

19 stycznia 2026
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Odpowiedź od Sofology - Manchester

Thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.

Oceniono na 5 z 5

Great knowledge l

Great knowledge l, very patient and understanding, Happy Singh from Manchester White City was great with good service

21 stycznia 2026
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Odpowiedź od Sofology - Manchester

Thank you for awarding us 5 stars Naveed

Oceniono na 5 z 5

We bought out sofa via Qassim who was…

We bought out sofa via Qassim who was extremely nice and very professional. He answered all the questions we could throw at him and made the purchase very easy and straight forward.

18 stycznia 2026
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Odpowiedź od Sofology - Manchester

Thank you for sharing your experience Mr Whitfeld

Oceniono na 5 z 5

We visited Sofology to find a sofa for…

We visited Sofology to find a sofa for our living room and from the moment we walked in, we were impressed by the wide range of beautiful sofas on display. We were greeted by Happy, who was welcoming, professional, and a pleasure to deal with. He showed us various models, gave us ample time to consider our options and thoughtfully highlighted the importance of choosing a sofa that best suits our comfort and needs. The level of service was excellent and we left the store very satisfied. Thank you Happy for your outstanding service.

20 stycznia 2026
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Odpowiedź od Sofology - Manchester

Thank you for taking the time to write this amazing review Cozmin :-)

Oceniono na 5 z 5

New Sofa, By A Great Sales Consultant

Happy the Sales Consultant at The White City Branch in Manchester was superb from start to finish. Offering us a Coffee was top level. Happy is a massive credit to your company. We will definitely recommend Sofology to friends and family.

20 stycznia 2026
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Odpowiedź od Sofology - Manchester

Thank you for awarding us 5 stars :-)

Oceniono na 5 z 5

Justine was knowledgeable

Justine was knowledgeable, professional, and answered our extensive qs thoroughly. Explained extras and ended up buying sofa at a great price. Smooth payment process

18 stycznia 2026
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Odpowiedź od Sofology - Manchester

Hi there, thank you for your review. Another great review for Justine, we will make sure to pass this on! Have a nice day.

Oceniono na 1 z 5

Absolutely pathetic customer…

Absolutely pathetic customer services . And hideous quality of furniture. Do not buy from this tin pot outfit

16 stycznia 2026
Opinia niezależna
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Odpowiedź od Sofology - Manchester

Thank you for taking the time to share your feedback with us. We're truly sorry to hear about your experience. If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk

Oceniono na 5 z 5

Comfort on the Horizon.

My first vist to test sofas was made all the more pleasurable by the assistance of Happy, he was very helpful and knew the products specifications. I was convinced my choice was perfect for my needs but wanted to take a last look at the deals available. On my return Happy was not in store but fortunately Ikram made the final purchase easy, smooth and simple. It was a joy to shop with you guys and didn't feel at any point I was being rushed or over-sold products. All in all I'm extremely happy with the deal I got and the relaxed sales pitch of Happy & Ikram. Looking forward to receiving my sofa and enjoying it's features. Thnx guys 🙏🏼

16 stycznia 2026
Logo Sofology - Manchester

Odpowiedź od Sofology - Manchester

Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊

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