Really lovely, patient bunch of sales staff at the Leicester Fosse Park Store. Brad, Bradley, Mohammed, all so patient with us while we looked over the course of 4 days, to pick our new recliner sofa... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęC2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We had a great buying experience. Staff were around and offered help if required but left us to browse until we requested specific help. The sales advisor was knowledgeable and pleasant, with no hard... Zobacz więcej
Reakcja na opinię
The assistant that served us was absolutely amazing (sorry didn’t get his name but he supports Aston Villa ! ) He was really engaging & answered all of our questions regarding our purchase .I very ra... Zobacz więcej
Reakcja na opinię
The sales person in the Leicester Fosses Park store was very good, answered all questions adequately and didn't push a sale was genuinely looking at making sure we knew what we were buying.
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, Zjednoczone Królestwo
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
We had a warm welcome by Gareth who was…
We had a warm welcome by Gareth who was very welcoming and knowledgably.
31 stycznia 2026
Odpowiedź od Sofology - Leicester
Thank you for awarding us 5 stars Jim
We had a great service from Zainab
We had a great service from Zainab, both when we visited the store to just look at the sofa's and when we returned a short time later to place the order.
She was friendly and very helpful in finding out the different options and configurations of the style we were interested in, and the paperwork for the purchase was completed quickly and professionally.
I wouldn't hesitate to recommend Sofology, based on today's experience.
30 stycznia 2026
Odpowiedź od Sofology - Leicester
Thank you so much for your recommendation :-)
Thank you!
Thank you to Gareth for providing excellent service. His knowledge and advice helped immensely with the decision making process. Thank you for such a great buying experience!
30 stycznia 2026
Odpowiedź od Sofology - Leicester
Thank you for taking the time to share your experience :-)
Friendly staff who go above & beyond to…
Friendly staff who go above & beyond to answer questions. Taking time to explain things to ensure everything is right.
29 stycznia 2026
Odpowiedź od Sofology - Leicester
Thank you for awarding us 5 stars!
Good experience overall.
25 stycznia 2026
Odpowiedź od Sofology - Leicester
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Odpowiedź od Sofology - Leicester
Thank you for awrding us 5 stars Justin!
Zainab was fantastic
Zainab was fantastic, lovely lady with lots of knowledge and I was able to order my new sofa with no problems
28 stycznia 2026
Odpowiedź od Sofology - Leicester
Thank you for awarding us 5 stars Yogi :-)
Very good experience
Young lady who worked at the Leicester branch at fosse park. Unsure of her name but was very helpful and very good at her job. She put everything in a basket and emailed over everything and never pressured us to buy in store something that we were very anxious about. Please give recognition to the young lady who worked Friday 23rd Jan.
23 stycznia 2026
Odpowiedź od Sofology - Leicester
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Very knowledgeable
We had an idea of what we wanted but couldn’t find the right colour. Gaz knew which sofa came in what colours and also which one we could change the feet on to suit our colour pallete. He was friendly, very knowledgeable and made us feel confident in our choices.
25 stycznia 2026
Odpowiedź od Sofology - Leicester
Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Whole approach to sales
Whole approach to sales. Felt comfortable and not pushed. Also engaged brilliantly with our children.
25 stycznia 2026
Odpowiedź od Sofology - Leicester
Thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Excellent excellent service excellent staff service staff are very nice…
Excellent service staff are very nice polite shows us all the different type of sofas
20 stycznia 2026
Odpowiedź od Sofology - Leicester
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Brilliant service
Brilliant service. They’re not pushy, will happily let you browse whilst also being on hand for any questions.
Gaz was really helpful and the transaction was smooth
18 stycznia 2026
Odpowiedź od Sofology - Leicester
Thank you for sharing your expereince :-)
It was a pleasant experience from…
It was a pleasant experience from browsing the wide range of suites to purchasing the one that suited us. The staff were very good at identifying the suites which would be appropriate to our needs . Options were explained clearly without any pressure. We were impressed by the range, quality and value for money. Thank you sofology, looking forward to enjoying our new furniture.
21 stycznia 2026
Odpowiedź od Sofology - Leicester
Thank you for sharing your experience :-)
Service was 10 out of 10
Service was 10 out of 10. Craig explained everything extremely well, patient and really helpful.
18 stycznia 2026
Odpowiedź od Sofology - Leicester
Hi there, thank you for your review. Another great review for Craig, we will make sure to pass this on! Have a nice day.
I had a great experience with Sofology
I had a great experience with Sofology, and I especially want to mention Emma for her excellent customer service. She was friendly, patient, and very knowledgeable, taking the time to answer all of my questions and make sure I felt confident in my choice. Emma never made me feel rushed and genuinely seemed to care about finding the right option for me. The whole experience was smooth and stress-free thanks to her. I’d also like to say a big thank you to Gaz, who was a huge help and very kindly kept my 2-year-old occupied, which made the visit even easier for me. I would definitely recommend Sofology.
18 stycznia 2026
Odpowiedź od Sofology - Leicester
Hi there, it sounds like you were well looked after in-store! We're pleased that you're happy with the service and we will make sure to pass this on. Thank you for taking the time to leave a review 😊
Had a fantastic experience today at the…
Had a fantastic experience today at the Leicester Fosse Park store. Was attended to by Katie and she was great, was able to answer all our questions and wasn't pushy at all. Super relaxed and approachable! Ended up buying 2 sofa's and a love chair. Cant wait for them to arrive.
18 stycznia 2026
Odpowiedź od Sofology - Leicester
Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊
Great customer service and help
Great customer service and help. Large range of products to choose from.
18 stycznia 2026
Odpowiedź od Sofology - Leicester
Thank you for your kind feedback! We’re really pleased to hear you received great customer service and found plenty of choice in store. We hope you found the perfect sofa😊
Odpowiedź od Sofology - Leicester
Thank you so much for taking the time to share your experience and leave a review about your visit to Sofology. We're truly delighted to hear that you received excellent customer service during your time with us. Your feedback means a lot to our team, and it helps us continue to provide the best possible service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We're always here to help and ensure your experience remains positive. 😊
Great customer service
Great customer service, the lady helping us was very knowledgeable and made sure to give us all the information.
17 stycznia 2026
Odpowiedź od Sofology - Leicester
Thank you so much for taking the time to share your experience and leave a review about your visit to Sofology. We're truly delighted to hear that you received excellent customer service during your time with us. Your feedback means a lot to our team, and it helps us continue to provide the best possible service to all our customers. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We're always here to help and ensure your experience remains positive. 😊
Odpowiedź od Sofology - Leicester
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.