Sofology - Leicester Recenzje 

2566
•
Wynik TrustScore: 5 na 5

4,8

C2, Fosse Park South, Everard Way, LE19 1UT Leicester, GB

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Really lovely, patient bunch of sales staff at the Leicester Fosse Park Store. Brad, Bradley, Mohammed, all so patient with us while we looked over the course of 4 days, to pick our new recliner sofa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We had a great buying experience. Staff were around and offered help if required but left us to browse until we requested specific help. The sales advisor was knowledgeable and pleasant, with no hard... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The assistant that served us was absolutely amazing (sorry didn’t get his name but he supports Aston Villa ! ) He was really engaging & answered all of our questions regarding our purchase .I very ra... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The sales person in the Leicester Fosses Park store was very good, answered all questions adequately and didn't push a sale was genuinely looking at making sure we knew what we were buying.

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • C2, Fosse Park South, Everard Way, LE19 1UT, Leicester, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2566)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 13 841

Napisz recenzję
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Oceniono na 5 z 5

5 star service zainab Fosse…

I had a fabulous experience at Fosse Sofology with the lovely Zainab, her customer service was unmatched she was super helpful, friendly, attentive and took the stress away from so far searching. Thank you so much for helping us find out new sofa, our 6 year old is asking to come back because she had so much fun

15 lutego 2026
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Odpowiedź od Sofology - Leicester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over to Zainab for you, have a great day.

Oceniono na 5 z 5

Staff was all good 👍 👌 👏 tuck the time…

Staff was all good 👍 👌 👏 tuck the time to show u whats was on offer in the end after about a year or to of looking in the end I got a nice sofa oooo kkkkk

26 stycznia 2026
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Odpowiedź od Sofology - Leicester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Oceniono na 5 z 5

Gaz is a legend

Gaz is a legend, very helpful, not too pushy and gave us space when needed whilst being informative.

14 lutego 2026
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Odpowiedź od Sofology - Leicester

Hi there, thank you for your review. Another great review for Gaz, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

The gentleman who assisted us with the…

The gentleman who assisted us with the purchase of our sofa was very helpful and gave the most exception service.

12 lutego 2026
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Odpowiedź od Sofology - Leicester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Oceniono na 5 z 5

So pleased

We really enjoyed our visit.we went in the day before and we delt with Mo on both occasions he was so helpful answered all our questions and explained everything.we were not rushed at all we were not pushed he is a credit to you.

10 lutego 2026
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Odpowiedź od Sofology - Leicester

Hi there, thank you for your review. Another great review for Mo, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Great service

Great service
Friendly and no fuss

2 lutego 2026
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Odpowiedź od Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Amazing service

Nothing was too much trouble. Even re-arranging the whole display to help us visualise what we wanted. Amazing service.

8 lutego 2026
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Odpowiedź od Sofology - Leicester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 5 z 5

The staff

The staff left you alone to browse on your own, and were really helpful when you needed any information or assistance. Excellent service from Gareth and Emma today and on previous visits until we finally decided which suite we wanted.

8 lutego 2026
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Odpowiedź od Sofology - Leicester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Oceniono na 5 z 5

Friendly, helpful staff and good selection

Our first experience of buying from Sofology, Max was really knowledgeable for such a new member of staff and allowed us space to make up our minds without any pressure. Looking forward to receiving the sofa and chair in a couple of weeks. Would recommend.

4 lutego 2026
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Odpowiedź od Sofology - Leicester

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Oceniono na 5 z 5

Very helpful but not pushy

The staff were really helpful and very good with our 2 bored children, giving them hot chocolates and biscuits to allow mummy and daddy to discuss. We had already looked at a couple of other sofa shops and had been put off by the staff being over pushy and not leaving us alone to browse but the staff in sofology had a much more laid back approach and left us to it until we needed help.
The lady who assisted us was very helpful letting us have a tape measure to check measurements and even allowing us to move sofas to help us decide what would fit best in our room size.

7 lutego 2026
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Odpowiedź od Sofology - Leicester

Good afternoon, We are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Oceniono na 5 z 5

Katie was very friendly and did not…

Katie was very friendly and did not appear pushy. She was helpful and explained the whole purchase procedure very clearly.

We came away £1200 lighter but verypleased with our purchase.

2 lutego 2026
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Odpowiedź od Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Katie. Have a great day 😊

Oceniono na 5 z 5

Excellent service from the sales team…

Excellent service from the sales team being very polite, professional and non pushy.
Explained the options available of the sofa and was very clear on all the financial options.
Once we had made our decision the finance transaction was very smooth.

1 lutego 2026
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Odpowiedź od Sofology - Leicester

Thank you for sharing your experience :-)

Oceniono na 5 z 5

Best Quality, Remarkable Customisability, Professional Service

What truly sets this company apart is the exceptional quality and remarkable customisability of its products. The ability to design our own sofa from many combinations was a fantastic experience.

However, what made our experience truly outstanding was the exceptional service we received. At the Leicester Fosse Park Sofology store, Zainab was an absolute pleasure to work with. She was incredibly helpful, highly professional, and meticulously double-checked every detail at each step to ensure our choices were perfect and error-free.

In our entire journey of searching for and purchasing a sofa, Zainab was simply the best. We wish her all the success in her future career.

1 lutego 2026
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Odpowiedź od Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 4 z 5

Staff praise at Fosse Park

Katie at the fosse park branch was lovley, she listened to my wants and needs and directed me to the sofas she thought would be my style.
She patiently waited whilst I yapped about my likes and dislikes about each product.
She was great to chat too both about sofas and general bits which made the sale feel and flow more naturally.

2 lutego 2026
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Odpowiedź od Sofology - Leicester

Hi there, thank you for your review. Another great review for Katie, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Excellent customer service from…

Excellent customer service from Sofology Leicester, especially Gareth.

2 lutego 2026
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Odpowiedź od Sofology - Leicester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 5 z 5

Staff were helpful but not pushy!

Staff were helpful but not pushy at all!
Emma was knowledgeable, friendly and helpful. Made for an easy experience.
I'll update along the process once we get the sofa, but so far so good!

1 lutego 2026
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Odpowiedź od Sofology - Leicester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

Oceniono na 5 z 5

Sales team 👌👍

Great customer service from both the apprentice Max and his mentor Gaz.. made to feel welcome with Max approaching us just to inform us that we can mix n match to our needs on most sofas and then left us to it which was crucial to us purchasing, and Gaz finalising all the details to help us commit to the deal.

1 lutego 2026
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Odpowiedź od Sofology - Leicester

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Just bought our third sofa...

Just bought our third sofa from sofology. Always been very happy with the purchases we've made. And the staff aren't pushy, theyre super friendly. Looking forward to receiving our sofa soon.

1 lutego 2026
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Odpowiedź od Sofology - Leicester

Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊

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