Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed un... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... Zobacz więcej
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We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... Zobacz więcej
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coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required. honest answers. good choice of the type we were looking for.... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Zjednoczone Królestwo
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was made welcome and lorence ask if…
I was made welcome and lorence ask if we where a tea or coffee
24 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
There is a great choice and the…
There is a great choice and the assistant is very helpful
27 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Thank you for sharing mr Mchaffie
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Everything was good
Everything was good. The staff which help us to order was very helpful and very kind.
22 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Thank you so much for taking the time to share your positive experience with us at Sofology Kirkcaldy. We are thrilled to hear that you found our staff helpful and kind during your visit. Your satisfaction is our top priority, and it's wonderful to know that we met your expectations.
We truly appreciate your 5-star rating and your kind words. If you have any further questions or need assistance in the future, please don't hesitate to reach out. We look forward to welcoming you back to our store soon.
Brilliant service and staff members…
Brilliant service and staff members absolutely brilliant
22 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Thank you for taking the time to share your experience. We are pleased that your visit to the store was a positive one.
Big couch shop
Firstly the products were the best of all the sofa shops and had multiple versions of the size we needed, the staff were attentive but not over bearing and helped when asked to a high standard.
22 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Thank you for your wonderful review! We're thrilled you found our products the best among sofa shops and that our size options met your needs. It's great to hear our staff assisted you without being overbearing. Your feedback is invaluable, and we're delighted to receive a 5-star rating from you. If you have any questions or need assistance in the future, please reach out. We look forward to welcoming you back to Sofology Kirkcaldy!
Very quick professional and efficient
Very quick professional and efficient. Made a lovely cup of coffee as well.
20 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Well Mannered Shop
Danny was polite, understanding of.our needs and informative on our purchase
18 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you for your review. Another great review for Danny, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
I highly recommend Sofology in…
I highly recommend Sofology in Kirkcaldy for their friendly service and variety of choice.
18 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Hi there, it’s great to hear you would recommend us after your recent visit to Sofology. We hope you found the perfect sofa!
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
staff not pushy
staff not pushy
let you browse without being to imposing until you need help
15 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
Very easy to deal with
14 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Great service, choice and quality!
I purchased 2 sofas for my lounge earlier this year, I love the quality and design so decided to go back to find a sofa bed for my spare room. Alison was extremely helpful, knowledgable and friendly...an asset to your company!
10 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review!😊
Amazing!
Alison was amazing and so helpful and helped me pick my sofa. Amazing service, thank you!
9 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Friendly and welcoming
Blair was very friendly and knowledgable about the product. I did go into the store knowing exactly what I was looking for but there was no pushy sales tactics. A very pleasant and efficient experience.
9 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you so much for your review. We're pleased to hear you found the team friendly in store. We hope you found the perfect sofa! Have a great day 😊
Hunting for a sofa
Visited the Kirkcaldy store and found Lawrence very helpful, so much so he managed to close the deal 😀
9 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Excellent staff
Excellent staff. Very friendly, helpful and knowledgeable. Managed to get exactly what we needed.
9 listopada 2025
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Odpowiedź od Sofology - Kirkcaldy
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.