Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed un... Zobacz więcej
Reakcja na opinię
Unit 1D, Fife Central Retail Park, KY2 6QL Kirkcaldy, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Customer service on day of purchase was excellent. Shirley made sure I was well looked after, taking time to cover all aspects/ concerns, such as design, measurements and fit. All options discussed un... Zobacz więcej
Reakcja na opinię
Great service at Kirkcaldy store. Crucially I was permitted time to browse without being hounded by sales person on my tail (something I value when shopping) After the first explaining what I was... Zobacz więcej
Reakcja na opinię
We just purchased our new sofa from Sofology in Kirkcaldy. Our experience was exceptional from start to finish. Our sales rep Janice went above and beyond to ensure we were well informed and there was... Zobacz więcej
Reakcja na opinię
coming in with a friend who could give constructive criticism. Allowed to look by ourselves knowing assistance was available if required. honest answers. good choice of the type we were looking for.... Zobacz więcej
Reakcja na opinię
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit 1D, Fife Central Retail Park, KY2 6QL, Kirkcaldy, Zjednoczone Królestwo
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Daniela, expertise was exceptional in helping us choose the best sofa for our home. Highly recommend Sofology.

Odpowiedź od Sofology - Kirkcaldy
It was all straight forward Alison gave us all the details that helped us choose what we wanted. So comfortable in her presence. Alison explained everything we needed to know. What extras there was and when we wanted our goods. Great experience. Thank you so much.

Odpowiedź od Sofology - Kirkcaldy
The sales assistant was amazing with my Mum who bought a sofa.

Odpowiedź od Sofology - Kirkcaldy
Made welcome with a nice hot cup of tea. Sales Associate Lawrence was very attentive and answered all my questions and also giving helpful information on insurance and care of my order. Lovely showroom with a great selection of sofas/chairs/sectionals. Looking forward to receiving my new sofas.

Odpowiedź od Sofology - Kirkcaldy
Lawrence was very helpful and answered all my questions. He was polite and professional

Odpowiedź od Sofology - Kirkcaldy
Shirley the sales person was very knowledgeable about the product that we purchased. She was very patient and let us look round the store. She was also helpful when filling in the online stuff. Very chatty and friendly.

Odpowiedź od Sofology - Kirkcaldy
Blair was very helpful.
Talked us through all the options that were available.
Also explained it great detail the options for delivery. This is the 2nd time we have purchased from you and will definitely be back in the future.

Odpowiedź od Sofology - Kirkcaldy

Odpowiedź od Sofology - Kirkcaldy
Janice was lovely and really explained everything to us.
We were at the Kirkcaldy branch so.if you go in ask for Janice.

Odpowiedź od Sofology - Kirkcaldy

Odpowiedź od Sofology - Kirkcaldy
Blair the sales representative could not have been more accommodating, friendly or helpful. As a heavily pregnant woman shopping with a child in what they class as a “boring chair shop” was a nightmare until I came into sofology with Blair. He recognised the stress I was under and was so engaging with my child and me to make our experience memorable, from gifting a balloon to my little boy to making me a cup of tea I was so thankful. His knowledge on products was astounding and he really helped me find my dream armchair with everything I needed and didn’t need. I never felt like a burden or rushed/pressured for a sale, he genuinely wanted to make my experience as easy as possible. Even tho I left having spent more than I budgeted for I was very happy with my experience. Could not recommend enough.

Odpowiedź od Sofology - Kirkcaldy
Great customer service in the Kirkcaldy store. All questions answered and easy to browse without feeling overwhelmed. We were unexpectedly on the hunt for a new couch and happy with the service in store. Waiting for delivery which we hope will be sooner.

Odpowiedź od Sofology - Kirkcaldy
Very helpful advice on material and insurance cover in a relaxed informal environment.

Odpowiedź od Sofology - Kirkcaldy
In store experience was calm, pressure free and plenty time to look at options, talk them over, we had Alison helping us at Kdy store who was a pleasure to communicate and work with to get our sofa ordered.

Odpowiedź od Sofology - Kirkcaldy
Excellent service, Steven was great to deal with and very helpful.

Odpowiedź od Sofology - Kirkcaldy
This was my first from new sofa purchase and the whole experience was amazing. Shirley was a huge help in helping me decide on the colour of the sofa and super helpful when I made a last minute change to a different colour. The process was quick and seamless, customer service was top level. Excited for my new sofa to arrive in March!

Odpowiedź od Sofology - Kirkcaldy
Blair was very helpful and guided us through the transaction very efficiently.
Lovely clean and bright store

Odpowiedź od Sofology - Kirkcaldy
I recieve first class service from the staff member . She was very helpful and guided me through the process, making sure I had all the emails and information I required. The sale was not hurried and took her time to explain what I needed to know

Odpowiedź od Sofology - Kirkcaldy
Your advisor Steven was very well informed but not pushy.

Odpowiedź od Sofology - Kirkcaldy
Really nice shop and the online process was so simple to do and help me out with what I was looking for

Odpowiedź od Sofology - Kirkcaldy
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.