Sofology - Chester Recenzje 3466

Wynik TrustScore: 5 na 5

4,9

Greyhound Retail Park, 6 Sealand Road, CH1 4QQ Chester, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We had a great experience here after being chased aggressively around another furniture shop we were greeted and advised that staff work on a none commission basis and just to ask if we needed help. O... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Helpful assistant who did not follow us around the store but was there when needed. Provided helpful information and did not pressure or rush us

Reakcja na opinię

Oceniono na 5 z 5

First thing to greet you as you enter the shop is a lovely smell. All the staff we met were friendly, helpful & polite but didn’t humbug you. The furniture was great, good quality, lots of choice, mos... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We experienced excellent customer service when visiting the store and no pushy sales tactics either! There are a large range of sofas to choose from. The staff are all helpful and know the products... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. Dodatki do mebli
  3. Sklep meblowy
  4. Sklep z wyposażeniem domowym
  5. Sklep z meblami do salonu
  6. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Greyhound Retail Park, 6 Sealand Road, CH1 4QQ, Chester, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

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Oceniono na 5 z 5

Friendly staff

Friendly staff - Julia was very helpful and explained everything to me, I would definitely deal with her again.

16 marca 2026
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Odpowiedź od Sofology - Chester

Thanks for this fabulous review. We appreciate you sharing it with others!

Oceniono na 5 z 5

Nic was amazing

Nic was amazing, thoroughly recommend sofology and Nic. Staff are friendly and knowledgeable 🤩

15 marca 2026
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Odpowiedź od Sofology - Chester

Thank you Mr Ellis!

Oceniono na 5 z 5

John greeted us when we entered the…

John greeted us when we entered the store and allowed us space to browse and try out different sofas without any pressure. We fell in love with one and he was so helpful talking us through all our options and getting our order placed. I can’t wait to receive our new sofa

17 marca 2026
Opinia niezależna
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Odpowiedź od Sofology - Chester

Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Adler

Friendly and informative staff great product

14 marca 2026
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Odpowiedź od Sofology - Chester

Thanks for this fabulous review. We appreciate you sharing it with others!

Oceniono na 5 z 5

Great service

Great service, relaxed approach. The store was clean, tidy and inviting. We were greeted on entrance by Luan and she was happy to check in on us and answer all of our questions. When we decided to buy Luan took us through the whole process in great detail and happily answered our questions clearly. Very happy with the order process.

12 marca 2026
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Odpowiedź od Sofology - Chester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Oceniono na 4 z 5

Pleasant Staff

Assistant was very pleasant and offered help when we needed it. We dislike being followed around the store by over eager salespersons so we found it enjoyable to walk around the store in peace.

8 marca 2026
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Odpowiedź od Sofology - Chester

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

Oceniono na 5 z 5

Staff were very helpful told them what…

Staff were very helpful told them what we wanted and found the sofa we loved ordered the one pointed too

12 marca 2026
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Odpowiedź od Sofology - Chester

Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.

Oceniono na 5 z 5

Went to the Chester store and was…

Went to the Chester store and was greeted by John who was very helpful, very knowledgeable and friendly, talked through and explained everything and helped us come to our decision. Great experience. Looking forward to our new sofa.

10 marca 2026
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Odpowiedź od Sofology - Chester

Hi there, thank you for your review. Another great review for John, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

Overall a lovely experience

Overall a lovely experience, nice relaxed atmosphere, time to walk around the store with no hard sell.
Julia was amazing, she was so helpful very knowledgeable, informative and also very easy to talk to. The suite I have chosen is exactly what I was looking for.
Thank you Sofology

9 marca 2026
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Odpowiedź od Sofology - Chester

Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.

Oceniono na 5 z 5

Great service

Great service. Really knowledgeable agents in Chester store.

6 marca 2026
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Odpowiedź od Sofology - Chester

Thank you for sharing Rachel!

Oceniono na 5 z 5

John the salesman introduced himself in…

John the salesman introduced himself in a friendly manner for us to browse the sofas and then gave us professional advice on the sofa that we had chosen

9 marca 2026
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Odpowiedź od Sofology - Chester

Thank you for awarding us 5 stars Mr Gratton.

Oceniono na 5 z 5

We had a very good experience buying…

We had a very good experience buying our new sofa in Chester. John was brilliant, took us through every stage and made sure we were happy before buying! John definitely made a difference with our buying experience!

8 marca 2026
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Odpowiedź od Sofology - Chester

Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by John. Have a great day 😊

Oceniono na 5 z 5

Julie was very helpful and informative

Julie was very helpful and informative. Made the purchase quick and simple. This is my 4th sofa bought from the store in a short space of time to furnish my new home and that is because every member of staff has been helpful without being pushy and seem to really know the products and the delivery procedures well. I don’t think I will ever go anywhere else to be honest it’s a pleasure to shop there.

8 marca 2026
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Odpowiedź od Sofology - Chester

What a fantastic review, thank you so much for taking the time to write this 😊 We will pass this feedback over for you, have a great day.

Oceniono na 5 z 5

Excellent

Excellent, dealt with Julia in Chester retail park. She was so helpful and made the whole thing an enjoyable experience cant wait for the delivery

8 marca 2026
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Odpowiedź od Sofology - Chester

Hi there, thank you for your review. Another great review for Julia, we will make sure to pass this on! Have a nice day.

Oceniono na 5 z 5

We were advised by John

We were advised by John. He was helpful without being over powering, which made such a difference to the experience. We don’t feel pounced on as soon as we entered the store. John was pleasant in manner, and this made such a difference, he was amazing.

8 marca 2026
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Odpowiedź od Sofology - Chester

Hi, thank you so much for your review. We're pleased that you're happy with the service provided by John and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

Julia and Daniel were both extremely…

Julia and Daniel were both extremely helpful. They understood my needs and my wishes and offered helpful advice to aid my decision The ordering process was fully explained and at no time did I feel pressured. I would highly recommend sofology

6 marca 2026
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Odpowiedź od Sofology - Chester

Thank you so much for your recommendation.

Oceniono na 5 z 5

We have been back to the store 3 times…

We have been back to the store 3 times in Chester and each time John has taken time with us.
John was patient and guided us to what sizes we gave him to which settee we could have
100% professional
Thanks John your tops

28 lutego 2026
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Odpowiedź od Sofology - Chester

Thank you for this amazing review Joanne :-)

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