Sofology - Cannock Recenzje 

2701
•
Wynik TrustScore: 5 na 5

4,8

Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR Cannock, GB

•

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Everyone hates the thought of going sofa shopping. The staff following you around, they keep talking to you despite your telling them your just browsing. Well it was a totally different experience at... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lisa was very helpful and knowledgeable about the sofas and helped us to find the right one for us, colour and size wise. She was very friendly and gave us lots of advice about how to keep our new... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We visited the sofology store in Cannock. Jess served us , after explaining to her what we were looking for she gave us a tour of the shop showing all their sofas meeting our requirements, she was ver... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Good choice of goods & after finding the sofa we wanted the best thing was the person we spoke too, Jess was professional & clear in everything that was needed. All questions were answered with auth... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. również w kategorii:
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Sklep z meblami do salonu
  6. Sklep z wyposażeniem domowym
  7. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Unit 4, Cannock Gateway Retail Park, Eastern Way, WS11 8XR, Cannock, Zjednoczone Królestwo

4,8

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(2701)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16 191

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

was very informatiive and polite…

was very informatiive and polite offereda drink and biscuit gave all contacts and reassuring details answering questions about cover and cleanning very affectionate very satisfactory looking forward to my purchase

7 lutego 2026
Logo Sofology - Cannock

Odpowiedź od Sofology - Cannock

Good afternoon, we are very pleased to hear that you have had a great experience while visiting our store. Thank you for taking the time to give us your feedback. 😊

Oceniono na 5 z 5

Great staff,knowledgable but not pushy

Great staff knowledgable but not pushy. Excited to receive my furniture

6 lutego 2026
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Odpowiedź od Sofology - Cannock

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Oceniono na 5 z 5

Sunny was welcoming

Sunny was welcoming, friendly and helpful. No pressure etc.

7 lutego 2026
Logo Sofology - Cannock

Odpowiedź od Sofology - Cannock

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Oceniono na 5 z 5

Warm welcome, super display….

Salesperson warmly welcomed us into the showroom and allowed us to view the numerous sofas and chairs. After selecting one that we liked she helped with choosing colours and other accessories. Extremely knowledgeable and most helpful, carefully explaining everything. Easily a 5 star rating.

2 lutego 2026
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Odpowiedź od Sofology - Cannock

Thank you so much for your 5-star review! Your satisfaction is our top priority, and we're delighted that you had a positive experience with us. If you need anything else, just let us know!

Oceniono na 5 z 5

We were able to explore the store…

We were able to explore the store without any hassle from staff. We were shown how each style of sofas etc had all the sizes and there were the fabric samples for you to choose from. The process was easy for us to make a decision with the help of Sunni.

5 lutego 2026
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Odpowiedź od Sofology - Cannock

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 1 z 5

Disappointing Wood not shop at Sofology…

Disappointing Wood not shop at Sofology again got my full refund for city but no compensation was not my fault that the fabric on the city was damaged

25 marca 2025
Logo Sofology - Cannock

Odpowiedź od Sofology - Cannock

Hi Janet, we are sorry to hear that you are unhappy and have choosen to get a refund. We hope that you can consider us again in the future.

Oceniono na 5 z 5

First time in Sofology

First time in Sofology, I wasn't disappointed. Julie looked after us. She explained everything we needed to know. Great experience. Would recommend to family and friends.

31 stycznia 2026
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Odpowiedź od Sofology - Cannock

Thank you for sharing your experience Denise.

Oceniono na 5 z 5

lovely staff

lovely staff , very easy process at cannock brancjh

2 lutego 2026
Logo Sofology - Cannock

Odpowiedź od Sofology - Cannock

Thank you for sharing yoru experience Tracy!

Oceniono na 5 z 5

Really great customer service…

Really great customer service especially from Jess and Kim. Both were patient, knowledgeable and were able to answer all of our questions.

1 lutego 2026
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Odpowiedź od Sofology - Cannock

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Great staff

I believe the lady was called Linda who assisted us with our decision to purchase our settee. She was very helpful and professional at all times explaining everything we needed to know without any of the sales jargon. Very pleased with the service she provided.

1 lutego 2026
Logo Sofology - Cannock

Odpowiedź od Sofology - Cannock

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Fab Service

Approached by Kimberly when arrived, gave a lovely welcome. Left to browse, but very attentive when needed 👍🏼 Thank you

1 lutego 2026
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Odpowiedź od Sofology - Cannock

Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!

Oceniono na 4 z 5

Pleasant experience When we walked into the store the USUAL…

When we walked into the store the USUAL thing happened and we were immediately approached by a Sales person.
As we were only looking at furniture for our apartment she left us to browse, which we did unhindered.
After viewing items which wouldn't suit we then found exactly what we wanted.
We indicated to the young assistant and she was so pleasant but not pushy, she knew all about the items we were interested in and answered all our questions.
The outcome was that we purchased 2 x chairs and will be returning to find the right sofa soon.

29 stycznia 2026
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Odpowiedź od Sofology - Cannock

Hi, thank you so much for your review. We're pleased that you're happy with the service and that you found the process hassle-free! Have a great day 😊

Oceniono na 5 z 5

How difficult can it be to get to get Reclining Sofas

How difficult can it be to get reclining sofas with fabric material. Been to various companies and let down by the mix of style and the fabric offerings. So the answer is, difficult! Just wanted sofa with seat a bit deeper than the standard with good choice for fabric colours.
Then went to Sofology in Cannock and met Kim. She outlined where to look and said take your time. I did, and the choice was outstanding. Had too many choices which was bizarre.
Kim spent time with me to go through my final selection. She helped me confirm my choice and fabric type/colour. Kim let me have a fabric sample to see if it would go with décor.
This is a strange task for me as my late wife would normally do all this.
So to make things a bit different the sofas had to be dog friendly as they were my rock during hard times and the sofas were for me and them. Also getting foot stool with storage for dog toys.
Well I hope my choice is OK. Kim helped with the re-assurance I needed. So went back today and ordered it.
Kim is a lovely lady and found the time to chat things through and nothing was ever difficult. I give her 110% out of 100% and Sofology a big 100% for the choices available.
Would recommend company to anybody. Don't waist your time with other companies, just go here. You will struggle not to find what you want.

31 stycznia 2026
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Odpowiedź od Sofology - Cannock

Thank you so much for your recommendation Mr Rees!

Oceniono na 5 z 5

Speaking to the right person

Good choice of goods & after finding the sofa we wanted the best thing was the person we spoke too, Jess was professional & clear in everything that was needed. All questions were answered with authority & crystal clear whether that was technical or reality …
Signed up with confidence well done Jess

31 stycznia 2026
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Odpowiedź od Sofology - Cannock

What an amazing review, thanks Darren!

Oceniono na 5 z 5

Friendly and knowledgeable staff

Friendly and knowledgeable staff. Kimberley was amazing and was able to answer all of our questions on the sofas we wanted to look at. The ordering process was very quick.

31 stycznia 2026
Logo Sofology - Cannock

Odpowiedź od Sofology - Cannock

Thank you for sharing Mrs James!

Oceniono na 5 z 5

Excellent service by Lisa at cannock

Went to sofology , cannock as we had seen a sofa on the website we wanted to try. We were greeted by Lisa who offered as tea/coffee and asked if she could help. She was able to show us the sofa we had seen and left us for a few minutes to try it and she then showed us different variations and colours etc. She was extremely helpful and friendly throughout and wasn't pushy at all. Thanks to her help we were able to purchase on the spot and we are looking forward to delivery of our new sofas. The only negative was road access to the store as not well signposted.

30 stycznia 2026
Logo Sofology - Cannock

Odpowiedź od Sofology - Cannock

Your feedback has been taken on board! Thank you for sharing your experience :-)

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