Jimmy at the Brent Cross branch was absolutely amazing! He went above and beyond to help us, even staying back after his shift to show us around, accommodate everything we needed, and make sure ou... Zobacz więcej
Reakcja na opinię
Lokalizacja
Zmień lokalizacjęUnit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Hi Mariana, I just wanted to say a big thank you for your time, patience and for taking the time to explain everything so clearly. Your detailed explanation really helped me, especially because... Zobacz więcej
Reakcja na opinię
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... Zobacz więcej
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Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z sofami
- również w kategorii:
- Dodatki do mebli
- Sklep meblowy
- Sklep z meblami do salonu
- Sklep z wyposażeniem domowym
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, Zjednoczone Królestwo
4,8
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Friendly staff
18 września 2026
Odpowiedź od Sofology - Brent Cross
Thank you for sharing your experience.
Fantastic variety of products to choose…
Fantastic variety of products to choose from.
Great options and extras also.
Service was always with a smile, great job.
20 września 2026
Odpowiedź od Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Odpowiedź od Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
We had a very good experience choosing…
We had a very good experience choosing our new sofas, Ahmed was very helpful and knowledgeable.
11 września 2026
Odpowiedź od Sofology - Brent Cross
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Jimmy at the Brent Cross branch was…
Jimmy at the Brent Cross branch was absolutely amazing! He went above and beyond to help us, even staying back after his shift to show us around, accommodate everything we needed, and make sure our order was processed.
His patience, professionalism and willingness to help made the whole experience so much easier and more enjoyable. We really appreciated the extra time and effort he put in to make sure everything was exactly what we wanted.
A huge thank you to Jimmy — outstanding customer service!
1 września 2026
Odpowiedź od Sofology - Brent Cross
Thank you for sharing your experience. This is a great review.
best customer service.
6 września 2026
Odpowiedź od Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Helpful and friendly staff.
1 września 2026
Odpowiedź od Sofology - Brent Cross
Thank you for choosing Sofology!
Odpowiedź od Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
We had a good experience in purchasing…
We had a good experience in purchasing the sofa. Raza was really knowledgeable with the the type of material and what the sofas offered such as recliner and back support. He was really helpful.
9 lipca 2026
Odpowiedź od Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Raza, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
We had a great experience at Sofology
We had a great experience at Sofology. Raza was extremely helpful, friendly and professional throughout. Great prices, a lovely environment, and excellent customer service. We’re very happy with our purchase and would definitely recommend Sofology. Thank you, Raza! ⭐⭐⭐⭐⭐
20 sierpnia 2026
Odpowiedź od Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
The customer service in the store was…
The customer service in the store was excellent.
23 sierpnia 2026
Odpowiedź od Sofology - Brent Cross
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very easy and very helpful staff
Very easy and very helpful staff. I will definitely use you again.
17 sierpnia 2026
Odpowiedź od Sofology - Brent Cross
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Very good advice in selecting the right…
Very good advice in selecting the right sofa for us .
16 sierpnia 2026
Odpowiedź od Sofology - Brent Cross
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Odpowiedź od Sofology - Brent Cross
Hi there, thank you for taking the time to leave a 5-star review. It's great to hear feedback like this!
Hi i am a customer at sofology and the…
Hi i am a customer at sofology and the service was amazing and the member of staff who helped i forgot his name however he was really nice and helped me out alot and i would like to say thank you
9 czerwca 2026
Odpowiedź od Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Hi Mariana,
Hi Mariana,
I just wanted to say a big thank you for your time, patience and for taking the time to explain everything so clearly. Your detailed explanation really helped me, especially because I didn’t want to get confused, make a mistake, or end up buying the wrong thing.
I really appreciate how kind, patient and understanding you were throughout our conversation. It was genuinely lovely speaking with you, and your help made the whole process much easier for me.
Thank you again, Mariana. I really appreciate it. 🌷
7 sierpnia 2026
Odpowiedź od Sofology - Brent Cross
Thanks for this fabulous review. We appreciate you sharing it with others!
Jimmy at the Brent Cross branch was…
Jimmy at the Brent Cross branch was exceptionally welcoming and helpful. Not only was he informative, but he also listened attentively to our needs as a family with young children. We cannot wait for our new sofa to arrive!
5 sierpnia 2026
Odpowiedź od Sofology - Brent Cross
Hi there, thank you for your review. Another great review for Jimmy, we will make sure to pass this on! Have a nice day.
Super service whilst getting my stunning sofa!
I had such a great experience purchasing my sofa! Jimmy, was friendly, knowledgeable, efficient and extremely helpful throughout the whole process. He made the process enjoyable! I am so grateful for Jimmy’s patience and kindness. I am elated with my choice and really appreciated the fact that I could do my order with excellent customer service being delivered at an exceptional level. I would recommend Sofology to everyone, however, would extremely recommend that they do the order with Jimmy at Brent Cross. Thank you Jimmy!
27 lipca 2026
Odpowiedź od Sofology - Brent Cross
We are really grateful for your kind words and for taking the time to share your experience. Thank you so much!
Great customer service
Great customer service. We were warmly greeted everything we went to the shop
We we let free to browse and have conversations to inform our decision. All our questions were promptly answered.
31 lipca 2026
Odpowiedź od Sofology - Brent Cross
Hi there, thanks for taking the time to leave a 5-star review, it's great to hear feedback like this!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.