Sofology - BoltonRecenzje 

2836
Wynik TrustScore: 5 na 5

4,9

Middlebrook Retail Park, BL6 6JA Bolton, GB


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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Harrison the sales person was so helpful. He explained everything in detail. Nothing was to much trouble well done

Reakcja na opinię

Oceniono na 5 z 5

The whole experience from start to finish was really good we was looked after and the staff made you feel welcome, we found our couch and it was a breeze straight forward and all we have to do now is... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z sofami
  2. Dodatki do mebli
  3. Sklep meblowy
  4. Sklep z wyposażeniem domowym
  5. Sklep z meblami do salonu
  6. Tapicer

Napisane przez firmę

At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk


Dane kontaktowe

  • Middlebrook Retail Park, BL6 6JA, Bolton, Zjednoczone Królestwo

4,9

Doskonała

Wynik TrustScore: 5 na 5

3 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje

W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(2836)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18 554

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Thank you Ash in Bolton!

I just want to say a big thank you to the lovely Ash in Bolton for being so patient and genuinely helpful. I’ve been really struggling to find a sofa because I had no idea what to look for, I wanted something comfy, loungey and with good longevity, but I felt completely overwhelmed.

Ash told me to sit the way I normally would at home, and it honestly helped me narrow things down straight away. He talked me through everything, helped me think it all through, and made the whole process feel so much easier. I’m so happy with my choice and I can’t wait for my new sofa to arrive!

I’d actually been into another store before and wasn’t approached by anyone, and I really needed that bit of guidance. Ash gave me exactly that. Everything about his service was perfect and I’m so glad I met him. Thank you Ash!

24 listopada 2025
Logo Sofology - Bolton

Odpowiedź od Sofology - Bolton

Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊

Oceniono na 5 z 5

Fantastic

Ellie was great. She introduced herself, then gave us space to get a feel for what we wanted. We easily found her again when we needed to look at what could be done to personalise our sofa. Fantastic service.

23 listopada 2025
Logo Sofology - Bolton

Odpowiedź od Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

Having been to what seems like every…

Having been to what seems like every sofa shop in the world we visited your store at Middlebrook Bolton today. We were met by Nicola who showed interest in what we were wanting to achieve. I told her my wants & needs. Working in sales myself I know how important that is so made it easy for her really. The phrase “ people buy from people “ is why we bought it today. The sofa & chair were more expensive than anything we had looked at but Nicola understood this & spoke about the build quality & workmanship. I don’t have time for all the waffle so she kept it brief. Nicola is leaving you in 2 weeks to return to Nissan selling cars. I would suggest that you make her an offer she can’t turn down as she is good at what she does.

23 listopada 2025
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Odpowiedź od Sofology - Bolton

Thank you for sharing your experience at Sofology Bolton. We're glad to hear that Nicola helped you find the perfect sofa and chair.

We appreciate your kind words about her professionalism and communication skills and will pass on your feedback.

Thank you for choosing Sofology Bolton. We hope you enjoy your new furniture and look forward to your return.

Oceniono na 5 z 5

Made to feel welcome but not…

Made to feel welcome but not pressurised allowed to look round Ash salesperson from the middlebrook branch was very helpful

23 listopada 2025
Logo Sofology - Bolton

Odpowiedź od Sofology - Bolton

Thank you for your wonderful feedback! We're glad to hear you felt welcome and comfortable at our Middlebrook branch, and that Ash assisted you without pressure. Your kind words affirm our commitment to a relaxed shopping experience.

If you have any questions or need assistance, please reach out. We look forward to seeing you again soon!

Oceniono na 5 z 5

Good professionalism The sale representative that attended…

The sale representative that attended to me was very professional and attentive, he showed enthusiasm of someone who really care and passionate about the company and his job.

17 listopada 2025
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Odpowiedź od Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 5 z 5

The salesman made it great he never put…

The salesman made it great he never put pressure on me and he was very patient and helpful.

16 listopada 2025
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Odpowiedź od Sofology - Bolton



Thank you so much for taking the time to share your experience with us! We're thrilled to hear that our salesman made your visit enjoyable and pressure-free. It's wonderful to know that his patience and helpfulness made a positive impact on your shopping experience. Your feedback is greatly appreciated and will be shared with our team. We look forward to welcoming you back to Sofology Bolton in the future!

Oceniono na 5 z 5

We ordered the mayfair sofa with ash…

We ordered the mayfair sofa with ash from the bolton store on Middlebrook. What a nice, helpful, friendly guy. Ash is an asset to your company he was brilliant 👏

15 listopada 2025
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Odpowiedź od Sofology - Bolton

Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊

Oceniono na 1 z 5

You're email does not exist I am…

You're email does not exist I am waiting for my order you sent me confirmation that I had paid and placed my order but you won't answer my question where's my order

4 listopada 2025
Logo Sofology - Bolton

Odpowiedź od Sofology - Bolton

Thank you for taking the time to share your feedback with us.If there’s anything we can assist you with, please don’t hesitate to email us at social.media.complaints@sofology.co.uk

Oceniono na 5 z 5

The young lady that was dealing with us…

The young lady that was dealing with us today was absolutely fabulous, pleasant, very knowledgeable and completely professional. thank you.

11 listopada 2025
Logo Sofology - Bolton

Odpowiedź od Sofology - Bolton

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Oceniono na 5 z 5

Allure sofa

Very pleasant and enjoyable experience. Both salespeople we dealt with very nice and pleasant and knowledgeable. The sales people were John and Aadie

10 listopada 2025
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Odpowiedź od Sofology - Bolton

Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology!

Oceniono na 5 z 5

A great sofa experience

Ash was exceptionally knowledgeable helpful and not at all pushy. He explained everything thoroughly and clearly. A great experience to buy a sofa!

10 listopada 2025
Logo Sofology - Bolton

Odpowiedź od Sofology - Bolton

Thank you for your wonderful feedback! We're thrilled that Ash made your visit to Sofology Bolton enjoyable and stress-free. We appreciate your kind words and 5-star rating. If you have any questions or need assistance, please reach out. We look forward to welcoming you back soon!

Oceniono na 5 z 5

Great customer service

Great customer service

9 listopada 2025
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Odpowiedź od Sofology - Bolton

Thank you for sharing your positive experience at Sofology Bolton. We're delighted to hear you received excellent customer service and are satisfied with your visit. Your feedback is invaluable and inspires our team to maintain high service standards.

If you have any further comments or need assistance, please reach out. We look forward to welcoming you back soon.

Oceniono na 5 z 5

How buying something should go in my opinion.

Stuart was very helpful, knowledgeable and never pushy, helped us narrow down from three to the one we ended up ordering.
Another colleague (the ladies that is constantly plumping all the pillows on Sunday) was also very friendly and helpful. Good experience all round.

9 listopada 2025
Logo Sofology - Bolton

Odpowiedź od Sofology - Bolton

Hi there, thanks for your 5-star review, we really appreciate the feedback!

Oceniono na 4 z 5

Friendly and helpful staff

Friendly and helpful staff, not pushy coffee and biscuits were a nice touch.

3 listopada 2025
Logo Sofology - Bolton

Odpowiedź od Sofology - Bolton

Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!

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