The whole experience was great, the staff were warm, friendly and knowledgeable especially Noshine and John (besties). Wishing John the best of luck with his baby girl x
Lokalizacja
Zmień lokalizacjęMiddlebrook Retail Park, BL6 6JA Bolton, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
We came into your bolton store 3 times to look at the same sofa that we just couldn't make a decision on, each time we were greeted by Taneesha, she was so helpful and knowledgeable and extremely pat... Zobacz więcej
Reakcja na opinię
Great choice of quality sofas, staff really friendly and helpful, gave us time and space to make our decision and could not have been more helpful, answered all our questions and are a credit to the c... Zobacz więcej
Reakcja na opinię
Excellent shopping experience for our new sofas. The staff member who assisted us, Noshin, was extremely helpful, as was her manager. Both could not do enough to assist us from measuring the (now pu... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Sklep z sofami
- Dodatki do mebli
- Sklep meblowy
- Sklep z wyposażeniem domowym
- Sklep z meblami do salonu
- Tapicer
Napisane przez firmę
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Dane kontaktowe
Middlebrook Retail Park, BL6 6JA, Bolton, Zjednoczone Królestwo
4,9
Doskonała
3 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
How buying something should go in my opinion.
Stuart was very helpful, knowledgeable and never pushy, helped us narrow down from three to the one we ended up ordering.
Another colleague (the ladies that is constantly plumping all the pillows on Sunday) was also very friendly and helpful. Good experience all round.
9 listopada 2025
Odpowiedź od Sofology - Bolton
Hi there, thanks for your 5-star review, we really appreciate the feedback!
Friendly and helpful staff
Friendly and helpful staff, not pushy coffee and biscuits were a nice touch.
3 listopada 2025
Odpowiedź od Sofology - Bolton
Hi there, thanks for taking the time to leave a 4-star review, it's great to hear feedback like this!
Stuart was great
Stuart was great, gave us the attention we needed when we came in the store but didn’t pressure us and encouraged us to take our time.
1 listopada 2025
Odpowiedź od Sofology - Bolton
Hi there, thank you for your review. Another great review for Stuart, we will make sure to pass this on! Have a nice day.
Great sales Rep who suported and helped…
Great sales Rep who suported and helped with all required information
3 listopada 2025
Odpowiedź od Sofology - Bolton
Hi there, thank you very much for your review. We are pleased to hear about your positive experience and that you are happy with the service at Sofology.
This is a genuine review of my visit to…
This is a genuine review of my visit to the Thurrock store today (02/11/2025). The staff were amazing and not pushy and... oh hang on a second. I think most people who give 5 stars say the same thing, and unfortunately, it feels like most of these reviews are not real.
The salespeople were great and helpful, and said today is the last day to get it delivered before Christmas. That was a little bit... pushy, but if you look for "delivery" reviews, you will soon know, this is unrealistic. I'm mentally prepared to wait 12 weeks, but so far, all I've read are the horror stories about the after-sales service and deliveries. Whatever happens to deliveries is not the salespeople's fault. They tell us what they are paid for and what we want to hear.
I loved a couple of sofas, Westwood and Wildwood. I almost ordered one just now (for £3k+), but I'm not so sure now. Sofology, if you're reading this, I have a proposition for you. I'd like to order a sofa now, but pay on delivery, if the sofa is in immaculate condition (see other reviews). How does that sound? I'd be grateful if you contact me at z7x at me dot com to discuss options. Many thanks.
2 listopada 2025
Opinia niezależna
Odpowiedź od Sofology - Bolton
Hi, thank you for sharing your review. We’re sorry to hear about your experience. If there’s anything we can assist you with, please feel free to email us at social.media.complaints@sofology.co.uk
Kind regards
Kelly was amazing at helping me decide…
Kelly was amazing at helping me decide the perfect sofa colour/fabric for me and my family
2 listopada 2025
Odpowiedź od Sofology - Bolton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Odpowiedź od Sofology - Bolton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Power Recliner Chair
Power Recliner Chair
Found the 2 members of staff we dealt with extremely helpful and knowledgeable, even going so far too move 2 chairs next to each other as I couldn't decide.
After having browsed in other stores the information and service given at sofology was the sway to purchase from them and they had a recliner that suited our needs.
Was not pressured during our visits ,found the store well laid out and accessible.
2 listopada 2025
Odpowiedź od Sofology - Bolton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
New purchase.
The sales person was excellent, we were looking for a chair and he marched it with a sofa we purchased 4 years ago, exact same leather to match.
28 października 2025
Odpowiedź od Sofology - Bolton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Noshin really looked after us and made…
Noshin really looked after us and made sure we got exactly what we wanted, such a lovely person!
30 października 2025
Odpowiedź od Sofology - Bolton
Hi there, thank you for your review. Another great review for Noshin, we will make sure to pass this on! Have a nice day.
Odpowiedź od Sofology - Bolton
Hi there, thank you for taking the time to leave a 5-star review!😊
Odpowiedź od Sofology - Bolton
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
Very attentive to all our questions…
Very attentive to all our questions great service in store
24 października 2025
Odpowiedź od Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service at Sofology. Have a great day 😊
Very informative
Very informative, helpful and a lot of knowledge and experience to help us decide which was best for us.
24 października 2025
Odpowiedź od Sofology - Bolton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Odpowiedź od Sofology - Bolton
Hi there, it sounds like a 10/10 experience in the store here! We are thrilled to hear about it! Thank you for the feedback.
Great experience
No issues at all. Ellie was really helpful and had no issues at all. She took loads of time for us and was knowledgable and friendly.
4 października 2025
Odpowiedź od Sofology - Bolton
Hi there, great to hear you found our staff to be so helpful during your visit to Sofology. Thanks for taking the time to leave a review.
Ellie and the team made the experience…
Ellie and the team made the experience very easy and helped us find a similar material to one we wanted as they didn’t have it in store!
17 października 2025
Odpowiedź od Sofology - Bolton
Hi there, thank you very much for your review. We're pleased that you are happy with the service provided by Ellie. Have a great day 😊
Odpowiedź od Sofology - Bolton
Hi there, thank you for taking the time to leave a 5-star review!😊
Fantastic Service From Both Men
Fantastic Service From Both Men
Explained Everything Easily And Very Understanding
15 października 2025
Odpowiedź od Sofology - Bolton
Hello, thank you for taking the time to leave a review on your positive experience with us. I am happy to hear of the excellent customer service you have received, we hope you found the perfect sofa.
Excellent sales staff very honest and…
Excellent sales staff very honest and helpful
15 października 2025
Odpowiedź od Sofology - Bolton
Hi there, thank you for taking the time to leave a review about your excellent customer service while visiting Sofology. 😊
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