I read their return policy prior to purchasing. sounded fine! It took 3 weeks to receive. Item didn't fit and tried to return according to their instructions. Tried to return , taking pictures etc. F... Zobacz więcej
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I’m very disappointed with my experience ordering from Sophie and Grace Savannah. The website presents itself as a small boutique in Savannah, Georgia, and I placed an order thinking I was... Zobacz więcej
Ease of using website… Highest quality of products at or below best price point. Fast , efficient delivery to my front door! Needs to be your go to for home delivery of incontinence materials, e... Zobacz więcej
I placed an order with this company and they already knew my Discover card numbers and didn't accept them. I started looking online and there are many complaints about them including cheap clothing a... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
At Sofia & Grace, our mission is to destigmatize bladder leakage. We believe it’s about time to have a place for women to come together and talk openly about bladder control issues. With 1 in 3 women dealing with incontinence on a daily basis, we are here to open up dialogue and offer women a platform to discover products that help them live more confidently—without the stress or embarrassment caused by bladder control. This is the foundation and noble purpose that defines Sofia & Grace and the pillars our brand is built on.
Dane kontaktowe
9385 Dielman Ind. Dr, 63132, Olivette, Stany Zjednoczone
- 8009523981
- together@sofiaandgrace.com
- sofiaandgrace.com
Odpowiada na 17% z negatywnych recenzji
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This company is a scam
This company is a scam. Please please please look up this company online and you will see that it is a total scam from China. If you do end up getting your product at all it will be total crap. Don't get scammed!!! This is someone in China ripping off Americans!
Misleading ‘Savannah boutique’—products shipped from China
I’m very disappointed with my experience ordering from Sophie and Grace Savannah.
The website presents itself as a small boutique in Savannah, Georgia, and I placed an order thinking I was supporting a local business. The store also advertised a “moving sale” with steep discounts, which added to that impression.
However, after placing my order, shipping took much longer than expected, and I later discovered that the items were actually being shipped directly from China. This was not clearly disclosed at the time of purchase.
If I had known the products were coming from overseas, I would have made a more informed decision regarding quality, shipping time, and overall value.
I’m not saying the items won’t arrive, but the marketing feels misleading. I would encourage the company to be more transparent about where products are shipped from.
For other customers: just be aware that this is not a local Savannah boutique in the way it appears.
return policy scam
I read their return policy prior to purchasing. sounded fine! It took 3 weeks to receive. Item didn't fit and tried to return according to their instructions. Tried to return , taking pictures etc. Finely got an answer that they would refund 10%. SCAM SCAM SCAM. They advertise to give the impression that they are sweet southern ladies and their Email is Sophie and Grace-Savannah. Makes you think Georgia, doesn't it. Not so. In Olivette MO. Please be careful. I don't believe any of the 5 star ratings. I'm sure they wrote them themselves
Scam!!!
Scam!!!
Garbage! Poor quality, no label, horrible fabric and a 3 week delivery from China.
Fast delivery
Shipping was very quick. Arrived in a plain box with everything intact. Great job!
You have the best customer service
You have the best customer service! Your people are knowledgeable, helpful, and kind. You have a wide variety of products for every need. I am very glad I found your company.
Not a London Co.Blouse took several…
Not a London Co.Blouse took several weeks to arrive.Far too small to be medium.Poor quality fabric too short and colour style not like advertised.Returns are to China high cost.Avoid this company they pose as two elegant ladies outside London based shop.Total scam.
A total scam…dont touch them.
This is the poorest quality of garments I have ever had.
There is no such thing as a London shop. Paid over £80 for two blouses which were made in China for probably £5 or less. Returns are rediculously expensive to send back to China. Dont touch this online retailer!!!!
Jumper
Ordered an item, too small and bad quality. It came from China. No one replies to emails in order to return it. Please don’t buy from this company. I have emailed them 10 times still no reply.
Awful
Awful , awful , awful. AVOID!
Sizing way out, no labels. Material dreadful. Please do not waste your money
Absolutely terrible products - SAVE YOUR MONEY
Absolutely terrible product. Ordered from what I thought was a genuine quality site in UK but after waiting weeks for the item, I checked them out to find they are in China. Finally received my dress in a bag similar to Shein products so completely screwed up and tucked into the smallest bag possible. Words cannot even describe how terrible the item is - cheap material, uneven seams, hangs like a dishcloth.
I am so angry I fell for this and the dress is going straight in the bin and a lesson to myself for not checking the reviews first which I usually do.
I would tell everyone out there to avoid at all costs. Unlike Shein where you know what you are getting given the prices, here they are taking much larger amounts of money from you and yet giving you a terrible product, produced for pennies.
Check out the site properly before even considering ordering anything but I would strongly advise not to even bother - move on!!
I have not received my order
I ordered a product 3rd January and still not arrived.
No reply from customer service despite contacting them twice.
Is this an AI chinese company?
I do not recommend this company
I do not recommend this company. They do not respond to messages and emails. I will not use this company again.. unacceptable!
Product did not match photo
Product did not match photo. Very inferior item sent. On enquiry they said would send correct replacement. No replacement and will not answer emails. I would advise against using this company.
Returning items
If you are going to order anything from this company I should think twice , I ordered a jacket and when it finely arrived I decided it wasn't what I was expecting so I emailed 4 times about returning it all I get is a automated message saying they will contact me within 48hrs this has been going on for nearly 2 weeks and they only give you so long to return
Sofia Grace Jewellery
I ordered some jewellery on the 3rd December and was told it was on its way, after numerous e mails, they arrived on the 27th December, they were not suitable ( they didn’t look like what I’d ordered) and I have been trying to return, it turns out they have come from China and the postage is ridiculous. I don’t think this company is trading correctly and I certainly won’t be buying from them again.
I ordered 2 pair of earrings on the 8th…
I ordered 2 pair of earrings on the 8th of December. Not arrived yet but have been reassured they are on the way.
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