Thank you for arranging such an amazing trip to France for our 25th wedding anniversary. From the moment I first contacted SR through the website, the service has been outstanding. Everything f... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
My husband and I recently returned from our trip to "Rome to Milan" and it was wonderful!! We took in 5 different regions of Italy in 10 days and did not feel rushed. Jack and Kate took extra good ca... Zobacz więcej
Reakcja na opinię
Smoothred listens to what you want and then takes the time to design a trip exactly for what you need. They build amazing experiences. Additionally, I never felt pressured to make any decisions.... Zobacz więcej
Reakcja na opinię
We really enjoyed the holiday planned by the team at SmoothRed. Everything was ABSOLUTELY FLAWLESS! From the transportation that was arranged throughout our trip, to hotel selection, restaurant reserv... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Biuro podróży
- Agencja wycieczek kulturalnych
- Biuro organizujące wycieczki krajoznawcze
- Agencja turystyczna
- Organizator turystyki
Napisane przez firmę
For over two decades, SmoothRed have been creating tailormade wine holidays and bespoke travel experiences. With over six generations’ worth of experience and connections in the wine industry, we specialise in wine travel and custom journeys around Europe and South America, tailored to each and every individual client. Our success is rooted in the lasting relationships we've cultivated with winemakers, local guides and trusted suppliers. By partnering with those who share our passion for travel, we're able to provide exceptional service and create seamless experiences with 24/7 support. To learn more, please visit www.smoothred.com
Book with Confidence
24/7 Support and Financial Peace of Mind
Dane kontaktowe
SmoothRed, Tintagel House. 92 Albert Embankment SE17TY, SE1 7TY, London, Zjednoczone Królestwo
- +44 (0)20 88774940
- sales@smoothred.com
- smoothred.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Amazing trip to England!
Sincere thanks to everyone at SmoothRed for a wonderful trip! We truly enjoyed all the activities and hotels in London, Cambridge, and Bath. All of the tour guides were exceptional, and we loved the accommodations. There were so many memorable parts of our trip, including the freedom to explore; the suggested activities; the scheduled events, including private, expertly led tours; the professional and safe car rides; outstanding accommodations; and reservations at restaurants we wanted to dine at. The SmoothRed team quickly remedied any unexpected hiccups, such as alternate transport after our train unexpectedly stopped. The SmoothRed app was great and easy to use. We look forward to working with SmoothRed again for future trips!
Paris, Aix-en-Provence, and Cannes 2023
We had a really wonderful trip with SmoothRed, and would definitely use them again. They put together a great trip, and were very responsive when we had questions or wanted to make changes. Their app is super easy to use and made things super simple for us while in France.

Odpowiedź od SmoothRed
Amsterdam and Scotland, Whiskey and Castles
Words cannot express my gratitude for the incredible professional job Chris and Laurianne did planning our trip to Amsterdam and Scotland. Every single detail was seen to... from the chauffeurs to the private guides, to the dinner reservations, to the fabulous hotels! I gave them a budget and they came in under budget with wonderful accommodations and dinners. I loved the way they put together the entire itinerary, then gave us choices and asked for suggestions to finish the details. My daughter-in-law loves bookstores and libraries and they made sure to include stops just to make her smile! The private guided chauffeur trips were so much fun! We loved not having to drive on those days, especially on the day of the Whiskey Trail adventures and the tour of the entire Isle of Skye. We're looking forward to planning another adventure of a lifetime and will ask Chris and Laurianne to plan the whole thing. The hardest part will be deciding where they should take us next!

Odpowiedź od SmoothRed
Outstanding Champagne & Burgundy
This was our 4th trip using SmoothRed. Each trip they get a little better tech on their app. This trip was flawless through this wine region. They have some of the best wine guides along with contacts for cooking classes, hotels, shuttle drivers and dining in the business. Their continuous contact via the app is very helpful and stress free.
They are the best in the travel business.

Odpowiedź od SmoothRed
I discovered SmoothRed as a result of…Web Search
I discovered SmoothRed as a result of an online search for “ custom, luxury tours of Ireland and Scotland.”
I was directed to a site that required me to submit some information regarding travel plans and within a day I got a telephone call from Chris at SmoothRed.
I’ll abbreviate the process by summarizing that SmoothRed put together a private tour of Ireland and Scotland for my husband and me that we will treasure for the rest of our days.
They coordinated private drivers, reservations at spectacular hotels, memorable tours and unforgettable activities throughout our travels.
They made some reservations at recommended local restaurants as well.
The entire planning process and throughout our itinerary, the staff at SmoothRed were professional, responsive, friendly, and knowledgeable. They also provided a customized app with every daily detail of our trip including reservation information, drivers names, numbers and arrival detail, tour guide names and numbers, any and all information pertaining to our trip was at our immediate disposal.
I highly recommend SmoothRed if you want to plan a customized tour of any part of Ireland and the UK.

Odpowiedź od SmoothRed
Trip of a Lifetime
SmoothRed (Chris Rigge and Andreea Rotaru) listened to our wish list of things to do and see, while keeping our age, health and finances in mind and the result was the trip of a lifetime and memories we will cherish forever. My husband and I were impressed with their attention to detail, organization, constant communication with us and quality of customer service. Our 24-day itinerary was planned out hour by hour, day by day with all applicable tickets/admissions/reservations secured in advance. The tour guides and chauffeurs they employed for our use were outstanding/top of the line, as were the accommodations. It was our first time to use SmoothRed and we would give them the highest rating and recommend them highly. It was a pleasure working with them. Shelia Ross

Odpowiedź od SmoothRed
France & Italy
We had a great trip. All the Hotels were great to perfect.
Hotel Le Pavillon des Lettres in Paris was perfect. Each night after touring we were able to sit in the foyer, have a snack and a cocktail to unwind before heading to dinner. The dinner cruise on the Seine River was a great start to a great vacation. Our tour guide for the Le Louvre and our walk through the Latin Quarter was fabulous. She was very informative and the pace was just right.
Versailles bike tour was a lot of fun. Lunch by the pond with the goodies we purchased at the market was very enjoyable. Our guide OJ, was a lot of fun and he explained the history in a fun easy way to understand.
The highlight for me in Paris was Normandy. Antoine Muriel our guide for the two days was fabulous. What passion and knowledge he has for what took place for D Day to happen. It was a big eye opener for me. And Mont Michel! What can you say, how did they build that is amazing! The Hotel Villa Lara was beautiful, and walking distance to the town strip as I call it.
One thing I would have changed was to stay in Portofino longer! I would have loved to stay there a couple more days. The hotel was gorgeous, our sea front view rooms were fabulous. Just not enough time to really enjoy the flavor of the town.
Florence Hotel Orto De Medici was very nice. Nicholas our tour guide was fantastic. Again a very knowledgeable and compassionate guide. You could feel his heart in every word he spoke.
Sebastien our driver to Tuscan was amazing. I don’t know how they drive there but they do and do it extremely well. Our visit to Badia a Passignano cellars was educational to say the least. The meal, the wine and the service was exceptional. Hotel Athena was very nice with one exception. The bathtub did have mold in the shower (if needed I do have a photo). Otherwise, it was very nice as I said.
Our wine tours in Chianti were great. We enjoyed two that were set up, but were too tired to make the third one. Cispiano Wine Farmhouse was great, we learned even more about wine and the spices used in wine making. Definitely a gold mine for people who want to learn about wine.
On to Rome. What can one say, it is a city all its own. Terrace Pantheon Relais Hotel location was fabulous as well as the hotel accommodations. Vatican, Sistine Chapel, St Peter’s resting place, and of course the Colosseum were all a site to see. Our guide again did a fabulous job explaining things to us.
To Sorrento by train! That was a fabulous way to go, very impressive, and fast. The Grand Hotel de la Ville was exquisite! We enjoyed our balcony sea view room very much. Again all the tours were great. The all-day boat tour was the best way to end our trip. The Mediterranean Sea and the Amalfi coast are beautiful, the clearest blue water I have ever seen, and to swim in it! What more can you do!
Summer, you and all the Smooth Red team made it a great vacation for us. Thank you!

Odpowiedź od SmoothRed
SmoothRed did an absolutely amazing job…
SmoothRed did an absolutely amazing job of constructing a trip suited exactly to our preferences. The entire trip was executed without a single hitch, even with multiple forms of transportation involved and many transfers. We cannot imagine putting together a customized vacation without using SmoothRed again!

Odpowiedź od SmoothRed
Wonderful Trip!!!
Terrific experience working with SmoothRed! They are so professional and beyond helpful in planning the trip and keeping you informed all during the trip. I will use them again and highly recommend them to all my friends!!!

Odpowiedź od SmoothRed
Really proactive agent, and a great experience.
We did a couple of nights in AIX, with a wine tasting across three vineyards. We had a great day, and the tour guide was a lovely bloke and we were well looked after. SmoothRed were very communitive throughout and organized a wonderful day wine tasting. The first vineyard (Chateau la Verrerie) was exceptional and produced fantastic wines. The service provided was to a very high standard, with first class transport to and from the airport, and vineyards. The customer service team was fantastic and any queries or questions i had were picked up promptly. Only minor criticism is a 7 course tasting menu was arranged and no mention of what it involved was said prior. Ended up being 5 courses of shellfish which my Wife isn't a fan of. The restaurant were very accommodating and it was replaced with a second more varied menu, but this could have been sorted prior had it been mentioned. Still this wasn't enough to dampen what was a great experience, and partially my fault for not asking the question. I will certainly be using SmoothRed for my next wine tasting, and thoroughly recommend them :)

Odpowiedź od SmoothRed
Jack was brilliant and worked hard to…
Jack was brilliant and worked hard to creat a super bespoke package. Professional and personable throughout.

Odpowiedź od SmoothRed
The 3rd time we have used SmoothRed for…
The 3rd time we have used SmoothRed for our Wine/ Champagne tasting experience and each time it has been well organised down to the last detail. Great knowledge on Vineyards and Local Restaurants to complete the experience.

Odpowiedź od SmoothRed
Perfect wine tasting trip
We used SmoothRed for the first time this year, and were delighted with the results. They helped us plan a trip to the south of France, and adjusted the schedule as required during the planning. Once we went on the trip, everything was seamless - the hotel, guides and wineries were all excellent and everything was seamless. We almost felt guilty about how easy everything was - our schedule was planned, and the app is perfect for keeping track for what was next. We are looking forward to using SmoothRed again in future!

Odpowiedź od SmoothRed
Genoa to Milan
This was our second trip using SmoothRed. Last year they planned a wonderful trip for us in southern France. This year we used them for a 16 day trip from Genoa to Milan, traveling through Tuscany and ending with visits to Lake Garda and Lake Como. They customized a trip to our specifications, were super responsive to questions we had, and made changes on short notice to our itinerary. Their team is super knowledgeable. Following our trip, they set up a call to gather our feedback about the trip. How many companies do that anymore!? All our drivers and tour guides were top notch. Using SmoothRed not only allowed us to visit all the places we wanted during our trip, but they made the trip seamless and worry free. We will definitely use them for another trip in near future. I have already recommended SmoothRed to five of my friends!

Odpowiedź od SmoothRed
Our Bordeaux trip
Our Bordeaux trip was fabulous---every detail--from the elevated wine experiences tasting the best vintages, to the drivers who were very informed and made unplanned stops, to the Michelin star restaurants and amazing hotels... very memorable trip!

Odpowiedź od SmoothRed
Smooth by name and by actions
Perfectly organised trip to Champagne with a multi faceted itinerary that ran like clockwork. The app with all the timings and details and extra advice was a very good addition.

Odpowiedź od SmoothRed
Our Wonderful Travels in England…
My partner and I travelled to London and the Countryside of England for a bit over two weeks. The team at SmoothRed arranged EVER aspect of our vacation in an excellent professional, and personable manner. The whole process of planning the trip with Chris and with Carolina at SmoothRed was FUN! It made me get more and more excited over the months of planning.
I was initially a bit cautious about using SmoothRed given their emphasis on Wine Based Travel, but Chris assured me that the agency, and he personally knew England and could provided the knowledge to create a truly wonderful experience for us: They delivered. The hotels, especial in the countryside were Five Star and wonderful each in their own way. Clearly in each hotel we had the best room in the house--something that was clearly a reflection of Chris' knowledge of the hotels and connections with the management of the establishments. Their restaurant selecting were very good and as well. Carolina had to get up at 12:01AM in order to get us a reservation at Clare Smyth the three starred Michelin Restaurant (it was excellent and less expensive but no less mind-blowing than other similar restaurants we have dined at).
Another high point were the guides that they arranged for us. All were knowledgeable but as well, and more importantly, they were personable and quickly read us and our interests and travelling styles. They lived in the areas that we were touring, all had Mercedes Vans that were great for the two of us to stretch out in! Lots of personal touches throughout. Chris has connection to the top-notch guides. A side note, as a Gay Couple we were aware and appreciated the kind of warm welcome we received from ever single person who was a part of our arranged stay in England.
To top it off Chris and Carolina met us for drinks while we were staying London--a lovely touch that captures their personal commitment and the connection they made and we felt with them. This is the first time in our travels through Zicasso that we have had such an opportunity and it mattered to us, as did our feedback matter to them.
Working with SmoothRed was a wonderful experience. We recommend them without reservation.

Odpowiedź od SmoothRed
Paris/Alsace/Chablis/Battlefields self-drive tour
Great 10 day trip starting in Paris, then beautiful Colmar as our base for a stay in the Alsace area and of course including a day wine tour.
We then drove to very pretty Chablis for a few days and then North to Ypres for a Battlefield visit. (self drive by us).
All hotels well chosen by Smooth Red ,and our tour guides were very easy to talk to and very knowledgeable about their subjects.
We have used Smooth red several times over the years and look forward to booking with them again.
Thanks to Carolina who had the patience of a saint !

Odpowiedź od SmoothRed
Perfect balance between activities and relaxation
SmoothRed were very easy to work with and communicated throughout the planning process. Our initial conversation resulted in an itinerary that only required minor adjustments to suit our preferences. The SmoothRed App was also a great help containing our itinerary, e-tickets, maps and directions for each day. Overall a fantastic vacation with just the right balance between organized activities and relaxation.
Our trip was split between 3 nights in Paris and 4 nights in champagne region. My wife and I have been fortunate in that we've visited Paris a number of times before, so decided to include things we hadn't experienced. In Paris the St. Germaine food tour was without doubt our favorite activity. The cheese and wine pairing afternoon came a close second and we thoroughly enjoyed our private guided tour of The Louvre.
In Champagne region our most memorable visit and tasting was at Marion-Bosser where we met the owner and enjoyed champagne tasting in the courtyard of her historic home. A must visit for lunch when visiting a champagne producer in the Reims area is Coq et Vin, the food is fantastic!
What would we do differently; other than add additional days in Paris, as there's always more to experience and enjoy, we would adjust our two hotel stay in Champagne region (one in Reims and one in Sacy, near Epernay) to just the chateau in Sacy. The chateau is truly fantastic and given everything is within a 30 minute drive, we would have made that our "base" as both Reims and Epernay can be experienced easily from Sacy.

Odpowiedź od SmoothRed
Drop the Mic
Our experience with SmoothRed was as the name suggests, smooth! From beginning to end, there was not a single bump in the road. The trip took our party of six to Bordeaux, France, where, for three days, we visited four Chateaux, tasted wonderful French wines, and ate gourmet lunches. Our guide, Charlotte was experienced with winery operations in the area and was outstanding. Our boutique hotel in Bordeaux was top-notch. The second half of our trip was to the Rioja region of Spain. Again, we experienced some unique and special wineries and dined on fabulous Spanish food. The hotel in Logrono was first class and our guide, Javi, was over-the-top incredible. He had an extensive knowledge of Spanish history and, because he was a grape grower himself, taught us much about wineries in the region. Adam and Carolina were able to put together a trip that met all of our expectations. They, along with entire the SmoothRed team, are a five-star operation, who we highly recommend without reservation.

Odpowiedź od SmoothRed
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.