I had a wonderful experience using…
I had a wonderful experience using Smoothfly. Customer support was friendly and responsive, and they answered all my questions quickly. I'll definitely book with them again.
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I had a wonderful experience using Smoothfly. Customer support was friendly and responsive, and they answered all my questions quickly. I'll definitely book with them again.
Excellent experience with Smoothfly! The booking process was fast and simple, and I found a great deal on my flight. Everything went exactly as expected. Highly recommend!
I had a fantastic experience with smoothfly. the booking process was quick the pricing was competitive and the service exceeded my expectations. Thank you for making everything so easy.
Very impressed with the professionalism and efficiency. The entire process was straightforward, and I received timely updates throughout. Great value and reliable service.
Would not use again- cheap for a reason. They were late for meet and greet to the point when my son and I went to the airport without my husband as he was still waiting for the driver.
Return journey, we are currently waiting at Zone A for our car to be returned to us, so far it’s been 45 minutes since we called them. Car was stationery until 10 mins ago. You call them and they say ‘10 mins’ - all lies, I would pay a bit more and check reviews before booking.
Disappointing after returning from a 12 hour flight
Fantastic experience The team was responsive, helpful and made sure every detail was taken care of. The service was reliable, efficient, and exceeded my expectations. Thank you Smoothfly.
Smoothfly made my travel arrangements incredibly easy. Their customer support was responsive and helpful whenever I had questions. I'll definitely use their service again.
I found a competitive fare, but I had to wait longer than expected for updates. It wasn't a bad experience, just not as smooth as I hoped.
smoothfly has been a useful platform for managing customer communication in a more organized way. The interface is straightforward, and it helps our team stay on top of conversations. There is a slight learning curve for some features, but overall it has been a dependable solution.
On the way to the airport I called as asked 30 minutes before getting to the airport. They didn’t pick up so called again and got through to voicemail. Left a message and carried on to Heathrow. When I got there I called again and they said they would be another 40 minutes before getting there as I didn’t speak to anyone. They said they don’t listen to their voicemail. Called the complaint number and they said it was my fault as I should have kept trying to ring back. Then they said I had to pay for the parking at Heathrow whilst waiting for them which I hadn’t seen anywhere when booking and it was more expensive as I was in the drop off zone in short stay car park! On the way home our flight was delayed by an hour. Landed at 2330 and received a call to say if I don’t come in the next 10 minutes then we would need to get a taxi to the compound to collect my car. What could I do 🤷♀️ so for what was meant to be a reasonably priced easy drop off and pickup at the terminal caused stress and was really not cheap! No where when I booked it said a midnight cut off to collect the car from the terminal. Cost of petrol, ULEZ + parking at Heathrow which they made me pay, a taxi ride to the compound and then petrol cost for ride home!! There is no reasoning with these people and their telephone manner is atrocious! AVOID AT ALL COSTS!!
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