Scam do not buy. Placed an order a week ago with 48 hour tracked delivery. Have contacted them multiple times for delivery info but they have just ignored my messages. Will be seeking full refund via... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Was my first time ordering from here as was recommend by a friend. Honestly everything was completely fine the reason for the lower score is that when the item was delivered I don't like the idea that... Zobacz więcej
Reakcja na opinię
Ordered Sunday thinking that package will be delivered Monday. Was Astonishingly surprised when less than 2 hours my order was in front of the my house. Exelent service. Massive selection of juices. D... Zobacz więcej
Reakcja na opinię
Couldn’t recommend these guys enough. If there was an option for 6 or 7 stars I would select it. The same day delivery service is absolutely fantastic, often arriving in under an hour. It’s been... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Vape Specialist, Retail, Wholesale, Distribution.
Dane kontaktowe
Unit 11 Vermont Place, Tongwell, MK15 8JA, Milton Keynes, Zjednoczone Królestwo
- 01908803166
- sales@smokeyjoesvapes.com
- smokeyjoesvapes.com
3,3
Średnia
558 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Always delivers on time and keep you…
Always delivers on time and keep you upto date on the status of your order
6 lutego 2023
Odpowiedź od Smokey Joes Vapes Company
Thank you Ashley for you awesome review!
The Deliveroo of Vaping!! SMKJOES
Smokey Joes delivers on value and on time. I live in Northampton cannot always make it to the vape shop. They are the deliveroo of all things vape in midlands. Delivering same day within 50 miles radius. Highly recommend!!! 5*****
27 stycznia 2023
Odpowiedź od Smokey Joes Vapes Company
Thank you Ash, for taking the time to write us a 5 star review! your support is always appreciated and we are grateful to have you as a part of out Smokey Joes Family! look forward to hearing from you :) . Big high Five!
Odpowiedź od Smokey Joes Vapes Company
Thank you Sean, for the amazing review! keep being awesome!
Odpowiedź od Smokey Joes Vapes Company
Hi Lewis
We're lucky to have a great team, and it sounds like they shone through on your order! Quick, easy service and great tracking are our specialties too. Thanks for the Trustpilot review.
Very speedy delivery
Very speedy delivery. Delivery guy was lovely too and had a laugh!
Product good too.
14 stycznia 2023
Odpowiedź od Smokey Joes Vapes Company
Hi Emma
We're thrilled to hear you had a great experience! Speedy delivery with a friendly face and a good product – that's what we aim for. Thanks for letting others know.
I ordered late
I ordered late, well after closing time and still received my delivery in good time and from a cheerful driver to boot, despite dragging him out of bed!
7 stycznia 2023
Odpowiedź od Smokey Joes Vapes Company
Hi Karl
We're so happy to hear you received your order despite the late hour on Trustpilot! Our team goes the extra mile (or should we say, the extra hour?) to keep our customers happy whenever possible. We're glad the driver's cheerfulness brightened your day too! Thanks for letting others know about the fantastic service.
Best smoking service in UK
Great experience as always. Very friendly and polite. Never had a bad experience with SJ’s. Only
Place I go for my vapes. 10/10
4 stycznia 2023
Odpowiedź od Smokey Joes Vapes Company
Hi We're thrilled to hear you consistently have a great experience at Smokey Joes Vapes Friendly service and a positive experience are what we strive for. Thanks for always choosing us and for the perfect 10/10 rating! See you again soon!
Odpowiedź od Smokey Joes Vapes Company
Hi James
We like to think of ourselves as ordering ninjas and delivery ninjas! Thanks for the Trustpilot review. We're happy to impress!
Always the best!!!
12 grudnia 2022
Odpowiedź od Smokey Joes Vapes Company
Hi Kasia
We're always striving to be the best, and hearing you say 'Always the best!!!' on Trustpilot lets us know we're on the right track. Thanks for the amazing review!
Odpowiedź od Smokey Joes Vapes Company
Hi
We take pride in providing good all-round service and value for money! Is there anything specific you liked about our service? We'd love to hear more
I order it on the 4th a paid for same…
I order it on the 4th a paid for same day delivered it’s now the 6th and didn’t came
5 grudnia 2022
Odpowiedź od Smokey Joes Vapes Company
Hi Ines
We understand your frustration that the parcel wasn't able to be delivered that day.
Unfortunately, our driver was unable to get a response at the door and the package wouldn't fit through your letterbox. They also tried contacting you by phone but were unsuccessful.
So for save keeping our parcel was returned back to our store.
Odpowiedź od Smokey Joes Vapes Company
Hi
We're so glad you consistently experience quick and friendly service with a perfect 10/10 rating on Trustpilot! Our team works hard to make that happen. Thanks for your review.
Service and delivery is a 5star service…
Service and delivery is a 5star service and cannot be faulted. However you've been out of stock of zero nicotine disposables for at least two weeks now .?
1 grudnia 2022
Odpowiedź od Smokey Joes Vapes Company
Hi Mark
Thank you for the 5-star rating for our customer service delivery. We try hard to keep as many products in stock as we can but this sometimes can be difficult due to high demand or suppliers being low on stock.
The customer service is brilliant
The customer service is brilliant. The staff you have on your team are all amazing!!
I’ve ordered I believe probably like 50+ times. Nothing bad to say about the company.
Your all amazing☺️ and I will always order from you guys.
1 grudnia 2022
Odpowiedź od Smokey Joes Vapes Company
Hi Molly
Wow, 50+ orders! We're so grateful for your loyalty and kind words about our customer service team. They truly appreciate you highlighting their efforts!
Knowing you've had such a consistently positive experience means the world to us. We're constantly working to improve, and feedback like yours helps us stay on track.
Stock runs low real quick:(
18 listopada 2022
This is a fantastic service
This is a fantastic service , although this time I added more to cart for free delivery but was still charged delivery. I also messaged a few times on the chat with no response.
24 listopada 2022
Odpowiedź od Smokey Joes Vapes Company
Hi Jenny
We're sincerely sorry to hear you were charged for delivery despite meeting the free shipping threshold and not receiving a response on our chat. That's definitely not the experience we want for our customers.
Odpowiedź od Smokey Joes Vapes Company
Hi Amy
We're glad you found our process very quick and easy, and that you received brilliant service on Trustpilot! Our team works hard to make it a smooth experience.
Brilliant 🤩 saves me having to walk at…
Brilliant 🤩 saves me having to walk at the shop when it’s raining
27 października 2022
Fab and quick delivery
Fab and quick delivery! Thanks recommend !!!!!!!!!!!!!!!!!
25 października 2022
24/7 local delivery
Ordered Sunday thinking that package will be delivered Monday. Was Astonishingly surprised when less than 2 hours my order was in front of the my house. Exelent service. Massive selection of juices. Definitely order again. Strongly recommend.
16 października 2022
Odpowiedź od Smokey Joes Vapes Company
Thank you Artur for the 5-star review! We are thrilled to hear that you are enjoying our product/service and appreciate your feedback. Looking forward to hearing from you soon
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.