Smilewindscreens Recenzje 

214
•
Wynik TrustScore: 5 na 5

4,9

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

These are fantastic people to deal with. They showed themselves to be a most helpful, effective and reliable outfit after I had been badly let down by one of the national companies, quickly securing s... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We phoned Smile windscreens on Monday to ask for a replacement windscreen, Stella offered me an appointment straight away for replacement & was absolutely wonderful. She was so easy to talk too as we... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easily booked in over the phone the lady was nice and polite also very helpful Got a phone call approximately 1 hour before before the man turned up to replace the windscreen to let me know that he... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Needed to replace the windscreen due to selling the car. Tried most of the big name windscreen companies, 2 didn’t get back to me for 2 whole days, others were extortionately expensive. Smile windscre... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Naprawa samochodu

Napisane przez firmę

We provide a mobile windscreen repair and replacement service in the Kent area of the UK. We are a family owned business established in 1991 and provide a quality service at a competitive price. We also provide a fully mobile Advance Driver Assist System (ADAS) Diagnostic, coding and calibration service.


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

214 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(214)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 91

Napisz recenzję
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Oceniono na 5 z 5

Screen Replacement

A great mobile service that got the job done in replacing the screen in good time, and with care.

15 marca 2024
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Odpowiedź od Smilewindscreens

Thanks, we appreciate the feedback

Oceniono na 1 z 5

awful reflections and glare after replacement

Initially this was meant to be a remove and refit job to fix the seals. Unfortunately, the windscreen had to be changed instead at a higher expense. I was warned this could happen so I accepted it and the new windscreen was fitted fine. However, after the fitting, I started to notice the most awful reflections and glare from incoming vehicles.

When I asked if this could be fixed a technician came over to sit in the car and say he was not sure what to say. I was asked for more pictures (I wish I could attach here) and links and explanations were sent to simply say it is normal and it is your car's dashboard.

The fact that I had no issues at all before the new screen was fitted was explained by saying that a new windscreen will have more reflections. Well, they should not be this bad.

Apparently the new windscreen is an OE, AGC Automotive, and therefore should be of good quality. It is not however the original make - Saint-Gobain Sekurit. Smile Windscreen will not do anything therefore to try and solve the issue.

They had the cheek to tell me that I don't seem to accept and grasp the facts!

28 lutego 2024
Opinia niezależna
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Odpowiedź od Smilewindscreens

The windscreen is original equipment on many vehicles including Toyota, evidence was provided regarding the quality of glass installed. We presented various pieces of written facts to explain why there was a reflection on your windscreen, along with advice to reduce the reflection. A simpler explanation may be easier to understand. You buy a brand-new car that has been highly polished, and you can see your reflection in the paintwork. After owning the car for seven years you can no longer see your reflection. New glass is highly reflective. I hope this makes clear that changing the windscreen for another make would make no difference and could in fact make the situation worse.

Oceniono na 5 z 5

Great experience and very reliable service.

Had a really good experience and the company was very patient with me as I had to reschedule a few times. Someone came initially to fix my windscreen but couldn’t due to another issue that I had to fix first and I was not charged a call out fee. I also loved that the service was mobile and they visit you at your address because my car was un drivable due to the glass damage.

1 marca 2024
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Odpowiedź od Smilewindscreens

Thanks, we appreciate the feedback

Oceniono na 5 z 5

Great service and great price!

Smile were on site changing my windscreen within 24 hours of my initial phone call. The job was done well and the price was excellent. Thoroughly recommended.

21 lutego 2024
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Odpowiedź od Smilewindscreens

Thanks, we appreciate the review

Oceniono na 5 z 5

Amazing service

I spoke to Jade on the phone and she was incredibly helpful and polite. And then a lovely chap called Josh came and fixed the window who was also extremely polite and helpful l. I highly recommend Smile Windscreens

17 stycznia 2024
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Odpowiedź od Smilewindscreens

Thanks we appreciate the feedback

Oceniono na 5 z 5

Excellent.

Quick and efficient, and knowledgeable.

8 lutego 2024
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Odpowiedź od Smilewindscreens

Thanks we appreciate the feedback

Oceniono na 5 z 5

Josh was very competent and efficient…

Josh was very competent and efficient and knew his business.

He was a pleasant chap.

But I would have preferred to have been addressed as Mr Edwards rather than ' mate'. As I am old enough to be his grandfather.

15 stycznia 2024
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Odpowiedź od Smilewindscreens

Thanks for the review, we appreciate it. With regret the language used by the younger generation is embedded before we employ them.

Oceniono na 5 z 5

GREAT 5* SERVICE

I highly recommend smile windscreens. They helped me source a windscreen for my 24 year old car and supplied and fitted around my busy work day. From the first call all the way up until fitting I could not fault them and I will recommend and be using them going forward thank you 👍

22 stycznia 2024
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Odpowiedź od Smilewindscreens

Thanks for the review, we appreciate it

Oceniono na 5 z 5

Excellent service

Once again they were on budget and on time fast reliable service thankyou

10 stycznia 2024
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Odpowiedź od Smilewindscreens

Thanks we appreciate the feedback

Oceniono na 5 z 5

Great Service

Windscreens fitted without any issues 👍

10 stycznia 2024
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Odpowiedź od Smilewindscreens

Thanks we appreciate the feedback

Oceniono na 5 z 5

"Exceptional Service

"Exceptional Service at Smile Windscreens!

Quick, efficient, and professional, Smile Windscreens exceeded my expectations. From easy scheduling to outstanding workmanship, they handled my windscreen replacement flawlessly. Their attention to detail and customer care is top-notch. Highly recommend for quality service at a great value!"

10 stycznia 2024
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Odpowiedź od Smilewindscreens

Thanks we appreciate the feedback

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