they don't print the terms until you sign up then you see this You warrant that you are legally authorised to bind your business. If required documentation is not provided within 21 days, we may... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I would highly recommend SMAS. Our assessor Joanne was fantastic. Service was quick, very supportive & helpful. All year support if required & they always call you back. Its a shame other accredit... Zobacz więcej
Reakcja na opinię
Nathan helped us navigate our way through to being awarded our SMAS. We are only a small family construction business that does everything in house ourselves so his help was invaluable.
Reakcja na opinię
WE FOUND SMAS WORKSAFE HELPFUL, FRIENDLY, QUICK, AND WE LIKED THE FACT THAT THEY USED THEIR OWN INHOUSE ASSESSORS, NOT OUT SIDE FIRMS WITH AXES TO GRIND, UP TO NOW WE HAVE HAD ABOUT 6 SSIPs MAINLY DR... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Smas is a member of Safety Schemes in Procurement, SSIP and a CITB training provider. We are a H&S Assessment and training organisation that takes great pride in our professionalism, customer service and efficiency. Working with many of the major UK housebuilders we have developed experience and expertise in new build construction but we also deal with many other construction organisations.
Dane kontaktowe
3rd Floor The Merchant, 45 Notte Street, PL1 2AG, Plymouth, Zjednoczone Królestwo
- 01752 697375
- info@smasltd.com
- smasltd.com
Odpowiada na 50% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
they don't show this part in the sign up only when you've paid
they don't print the terms until you sign up then you see this
You warrant that you are legally authorised to bind your business. If required documentation is not provided within 21 days, we may retain all Fees and consider the agreement terminated.in the small print
great if you have all your paperwork in order but they have just asked for a further £350 because we went over in submitting
As always excellent assessors and…
As always excellent assessors and staff.Always available for advice
Highly recommend smas for ssip accreditation.

Odpowiedź od Smas Worksafe
Would recommend
Would recommend. Very helpful if you need assistance with what to upload.

Odpowiedź od Smas Worksafe
I would highly recommend SMAS
I would highly recommend SMAS. Our assessor Joanne was fantastic. Service was quick, very supportive & helpful.
All year support if required & they always call you back. Its a shame other accreditation companies cant be as helpful.
Neotek Electrics

Odpowiedź od Smas Worksafe
Deliberately supplying wrong information
I recently contacted SMAS Worksafe for clarification on whether I needed their accreditation for upcoming work. Their advisor explicitly informed me that I required SMAS accreditation in order to work with a specific contractor.
On the strength of that advice, I proceeded with the application. However, after speaking directly with the contractor, I was told that they do not use or require SMAS accreditation at all. This was a complete contradiction to the information given to me by SMAS.
This situation has been extremely frustrating. I relied on the guidance of their advisor, only to find out it was misleading and resulted in unnecessary time, cost, and administrative work. For businesses operating in construction—where compliance requirements need to be accurate and reliable—this kind of misinformation is unacceptable.
I feel strongly that SMAS should ensure their advisors provide correct, contractor-verified information. Being told I “needed” accreditation that was not actually required has damaged my confidence in their service.
I would urge others to independently confirm client requirements before applying, as the advice I received from SMAS was not accurate.

Odpowiedź od Smas Worksafe
SMAS obtained
Nathan helped us navigate our way through to being awarded our SMAS. We are only a small family construction business that does everything in house ourselves so his help was invaluable.

Odpowiedź od Smas Worksafe
Straight forward
We were already CQMS accredited so obtaining SMAS was straight forward with the help and guidance from Nathan.

Odpowiedź od Smas Worksafe
Excellent Service
Thank you to our account manager Nathan, and our assessor Martyn for getting our application approved in a day! Your guidance and support throughout the process was instrumental, and much appreciated.

Odpowiedź od Smas Worksafe
Excellent service
Excellent service from Joanne Horton. Handled our assessment quickly and professionally.
Will definitely use again. Highly recommended!

Odpowiedź od Smas Worksafe
Very grateful for Connors consistent and attentive support
Connor Fraser has been so attentive, helpful and supportive whilst navigating my companies SMAS application. He made the whole process seamless and stress-free. I am most grateful, thank you Connor!

Odpowiedź od Smas Worksafe
SMAS - Breath of fresh air!
So normally I would dread this time of year as I have to start the process of completing CHAS, Constructionline, Safe Contractor and Avetta. The process of these applications is so lengthy, time consuming and stressful. This week I received a phone call from Connor Fraser at SMAS (who we were also with) to say that we could do the full application with them, answer 15 questions and this will work as a deem to satisfy to all of the above without having to go through the full application process on each one. It all sounded a bit too good to be true. No joke, the full application with SMAS took me about an hour in total and is all done.
Connor is the only person out of all these companies who has taken the time to explain the differences of full applications and deem to satisfy and how exactly they work and didn't just send an invoice charging the earth. He took me through the application process step by step with an explanation on what was needed on each question. Guess what? If I need to call him to ask a question, you ring his number and it goes straight through to him and he answers. No call centres, no hold music, I didn't need to fill out an enquiry form to request a call back, amazing! Literally hours of my life have been saved.
SMAS - a note directly to you, hang on to staff like Connor, he was excellent and a true credit to your company, his enthusiasm for your product is infectious and turns out, rightly so! So often with sales you end up buying because of the person selling and this is 100% the case.
Great staff and great product!

Odpowiedź od Smas Worksafe
Simple renewal process
Easy to use portal with access to pragmatic managers in the background to resolve any queries

Odpowiedź od Smas Worksafe
Callum lyth and Tom Ridley-Smith
5 star service Callum and Tom where both great and delivered great customer service

Odpowiedź od Smas Worksafe
Extremely Disappointing Service and Unprofessional Conduct
I am extremely dissatisfied with my recent experience with SMAS. We reached out to inquire about the renewal pricing for our accreditation, only to find that the costs had increased dramatically for what is essentially a basic administrative service that offers minimal benefit to our business.
When I raised concerns about the pricing, the advisor I spoke with was unhelpful and dismissive. I even mentioned that CHAS was a cheaper alternative, but was told we had no choice but to renew with SMAS.
What was even more frustrating—and downright unprofessional—was that after our call, the advisor went ahead and contacted our main contractor to inform them that we were refusing to renew our accreditation, despite the fact that we still have more than two months remaining on our current certification. This was completely unnecessary and seems to have been done with the intention of causing disruption between our company and our contractor.
We are still under contract with SMAS, so the advisor's actions seemed entirely motivated by spite and were both unhelpful and underhanded. This kind of behaviour is completely unacceptable and reflects poorly on the company.

Odpowiedź od Smas Worksafe
Easy to use portal and helpful service
As a safety advisor to over 50 companies, I complete many applications for SMAS, CHAS, CQMS, Constructionline, SafeContractor and others.
I completed a SMAS application today in about an hour which would be impossible with any of the other providers.
The accreditation was urgent for my client so I called SMAS and spoke to a real and helpful person (My new friend Dan).
SSiP accreditation is important and need not be complicated.
SMAS at present have the easiest SSiP application process and the most helpful staff by far.
If you can choose your SSiP provider, choose SMAS.

Odpowiedź od Smas Worksafe
So pleased :)
By comparison, SMAS make the task of completing all the SSiP application processes THE most straightforward and easy to comprehend.
The ability to actually talk to someone directly is very reassuring, the quick turnaround makes it a completely stress free experience.

Odpowiedź od Smas Worksafe
Great service
Great service. Easy to understand and always help there if you need it. I was under a bit a pressure to get the certificates to customers and they really helped me to push it through. Thanks SMAS!

Odpowiedź od Smas Worksafe
Dan Gilbert has been a fantastic…
Dan Gilbert has been a fantastic account manager, helping us through the process and being quick and professional but still friendly and approachable. He is an asset to the team and has made partnering with Smas a pleasure.

Odpowiedź od Smas Worksafe
Doświadczenie Trustpilot
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