Smash It Sports Recenzje 

10 528
•
Wynik TrustScore: 4.5 na 5

4,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Smash it Sports has always provided top quality products as well as well stocked inventory. They are willing to help all of their customers as well as provide feedback whenever i need it. I have been... Zobacz więcej

Oceniono na 5 z 5

Fantastic customer service. I’m military and lot of companies don’t ship overseas or work with out of area customers. SIS helped with orders and they were fast. Helped adjust shipping prices for us to... Zobacz więcej

Oceniono na 5 z 5

I've had nothing but great experiences ordering from Smash It Sports. The online store always has great deals and free shipping on a lot of products with some overnight available! You can't go wrong o... Zobacz więcej

Oceniono na 5 z 5

I have gotten a Guerilla 150, a new fielding glove and 2 bats from them through tournaments and they are by far the best doing it out there in the sports world! Great deals, tons of giveaways and am... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep sportowy

Napisane przez firmę

Shop for Slowpitch, Baseball and Fastpitch Bats and Gear, Apparel, Accessories and much more from brands like Easton, Rawlings, Miken, Worth, and Anarchy.


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

11 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 18% z negatywnych recenzji

Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(10 528)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 180

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

SIS is the standard

SIS is the standard when it comes to slow pitch retailers. Great deals, even better service, the best drops, and an awesome customer community.

4 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Smash It Sports has a great group of…

Smash It Sports has a great group of reps that have a ton of knowledge about the products they over to help find the perfect gear I need for myself and my kids. All my items have shipped quickly and got to me on time. 10/10 recommend this company over anyone else for all baseball or softball needs!

14 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

Fantastic customer service

Fantastic customer service. I’m military and lot of companies don’t ship overseas or work with out of area customers. SIS helped with orders and they were fast. Helped adjust shipping prices for us to ensure they didn’t lose customers. 10 stars if possible.

19 kwietnia 2026
Opinia niezależna
Oceniono na 2 z 5

I bought buy one get one free the…

I bought buy one get one free the problem is I was looking at senior softball bats and I selected it and then had to go back to pick my second bat which was a senior bat also.
I didn't catch it when I submitted my order but the one changed to just a standard bat.
So upon contacting there company to return it I had to pay to ship it back. Once they received it I could choose what bat I wanted in it's place. I picked THREE different bats and they are mysteriously sold out of all 3 but they advertise them. This company is not trust worthy and I'll never buy from them again. Pretty sure I'm contacting bbb in New York

22 stycznia 2026
Opinia niezależna
Logo Smash It Sports

Odpowiedź od Smash It Sports

Thank you for your feedback. We’re sorry to hear you were frustrated with your experience.

We did work directly with you on this order and made every effort to help resolve the issue based on the options available at the time. The original order was placed with a standard bat selected, and for returns where the incorrect item was ordered rather than sent in error, return shipping is the customer’s responsibility per our policy.

Regarding the replacement options, inventory can change quickly—especially with senior softball bats—and unfortunately some models can sell out between the time they are viewed and when the exchange is processed. We understand how frustrating that can be.

We always aim to be transparent and assist our customers fairly, and we appreciate the opportunity we had to work with you on this.

Oceniono na 2 z 5

Packaging Opened + Poor Service

Packaging was already opened when receiving the initial item. Returns took very long to process, and no one picked up the customer service phone line. Poor service overall.

12 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Bad Return Policy

I purchased an expensive bat bag and needed to return it. Their website’s return policy is confusing, almost intentionally so, making it difficult to identify which products qualify for free return shipping and which do not. Honestly, I rarely shop with retailers who charge fees for returns. With so much competition in the market, there’s no reason I should have to spend money just to evaluate a product.

Their unfriendly return policy includes both a restocking fee and requiring customers to pay for their own return shipping.

11 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Bad Experience

On 10/12 I ordered a bat from them, it had a date from UPS of 10/16, then changed to 10/17 & then no movement. On Monday 10/20 I contacted Smash it Sports to find out what happen with the delivery, Stacy from Smash it said she would contact UPS to investigate, then next day I got an email from UPS that the bat was damaged. I contacted Smash it on Wednesday spoke to a gentleman there who wasn’t very customer friendly to say the least, he stated that because I didn’t take some type of insurance that basically I’m gonna get screwed. Granted I never dealt with any other bat company that does this. I spent $165 dollars he offered me 100 dollars of their gift card, I paid cash why do I need their gift card & he also stated that he didn’t have that model/bat anymore that I ordered. I feel the customer service was beyond terrible which I told him & would not use or recommend them to any of the guys I play ball with. Doesn’t the company pack the bat??? Why I should I be responsible for damage when they packed it.

22 października 2025
Opinia niezależna
Oceniono na 1 z 5

Don't bother

Shit products and shipping insurance just to take back the percent off they give you when ups already has shipping insurance customer service bucks too rude.

10 września 2025
Opinia niezależna
Oceniono na 1 z 5

Very unprofessional

I am extremely disappointed with Smash It Sports and feel compelled to warn others.

First of all they DELETE ALL NEGATIVE reviews off of FACEBOOK. See other negative reviews here! The bag my son purchased $200 ripped down the side after just a few months of use. We have been in baseball for YEARS and NEVER had such a issue with a bag falling apart from any of our kids. This bag is poorly made and YES IT WOULD BE A MANUFACTURER defect. It's unfortunate because we did initially love the bag prior to falling apart.

When we reached out to customer service, instead of taking responsibility, they berated us, claiming my child didn’t use the bag properly. Their response was personal and unprofessional, which is completely unacceptable.

We should have been offered a replacement, but instead we were met with demeaning behavior and a lack of accountability. My son spent a significant amount of his own money on this bag which he took very good care of, and now he is begging for a new one, which are not cheap.

The poor quality of the bag combined with unprofessional customer service makes this company impossible to recommend. Save your money and go with a brand that respects both their products and their customers.

20 marca 2025
Opinia niezależna

Doświadczenie Trustpilot

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