I ordered a smart ring from smartwatch for less. The ring then stopped charging, I tried to contact them with the email address provided and kept coming back undelivered. I tried to to to their websit... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Very disappointed with this watch. BP and Heart Rate monitoring stopped working after 7 months, company says only guaranteed for 6 months!! Battery no longer holds charge for more than 48 hours, now u... Zobacz więcej
Really good service and product. I accidentally forgot to put my house number, emailed straight away and it got fixed within 2 hours. I have now received the product and it is much better than what I... Zobacz więcej
Reakcja na opinię
Recently bought a Ruimens budget smartwatch and can’t believe how fantastic it is - especially for the price! Wasn’t expecting too much, but have been delighted. It’s early days, but after downloadi... Zobacz więcej
Reakcja na opinię
3,0
Średnia
562 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great Purchase
making watches affordable for ordinary people
great service but needs to speed up on deliveries
easy web site to use
15 sierpnia 2024
Opinia niezależna
Odpowiedź od SFL
Thank you for your kind review! We're glad to hear you enjoyed our service and found the website easy to use. We appreciate your feedback on delivery times and will work on improving that.
I placesmart watchd an order on the 19/8/24 for a…
I placed an order on the 19/8/24 for a present for the wife 2 weeks later and still no item received sent messages no reply cant even get my money back . Keep well away from these
29 sierpnia 2024
Opinia niezależna
Odpowiedź od SFL
Hi Daniel,
Thank you for your feedback, and we sincerely apologise for the inconvenience you've experienced. We want to clarify that we responded to your email within our promised timeframe and informed you of the delay. We understand how frustrating this situation must be and we’re committed to making it right.
Your order is scheduled to be delivered by the end of this week. However, if you prefer a refund instead, please let us know by replying to our email, and we will process it promptly.
Thank you for your understanding and patience.
Best regards,
No issues at all.
No issues at all.
Watch arrived within 2 days and it is so easy to use.
I use it mainly for step count and it is fsirly acccurate.
Thanks
25 sierpnia 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Scott, glad to hear that!
Awful service all round,it's been a…
Awful service all round,it's been a week & counting and yet to receive my purchase. No update on when I'll be receiving my order nothing. Avoid like a plague.
24 sierpnia 2024
Opinia niezależna
Odpowiedź od SFL
Thank you for your feedback, and we're truly sorry to hear about your experience. This is definitely not the level of service we aim to provide. We apologise for the delay in your order and the lack of communication on our part. Please reach out to our customer service team, and we’ll work to resolve this as quickly as possible. Your satisfaction is important to us, and we hope to make things right.
I am happy with my smart tracker
I am happy with my smart tracker. It calculets my steps, sleep and shows me notifications which is all I really wanted from a smart tracker so cannot complain here. The setup was super easy too.
14 sierpnia 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Sasha, we are super glad you are happy with your purchase!
Very happy with my desk charger on my…
Very happy with my desk charger on my night stand. Recently moved house and been on the hunt for something like this. Delivery took 2 days.
14 sierpnia 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Richard, glad to hear that you are enjoying your new wireless charger.
Very pretty watch and earphones
Very pretty watch and earphones. Had a budget and glad I found these as they look much more high end than the price would suggest
6 sierpnia 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Abigail, we are glad to hear that you are enjoying your watch and earphones.
Be careful with this company
Basically the watch works fine as a stand alone timepiece in that it tells the time to some degree of accuracy. However i brought the watch to help monitor
my swimming process as it was sold for its abilities. I have tried these modes over several swimming trips
neither in any way record distance length or trips accuratly.
I have tried to make contanct but fail to answer.
13 sierpnia 2024
Opinia niezależna
Odpowiedź od SFL
Thank you for your feedback, and we’re truly sorry to hear about your experience. We haven't received any emails or messages from you. Please rest assured that we are committed to resolving this for you.
Could you kindly reach out to our support email again? Your satisfaction is our top priority, and we're here to help.
Looking forward to resolving this for you!
Good experience for me so far
Good experience for me so far. Ordered smart tracker, delivery took 2 days which is standard I think. The tracker is fine, does what it says on the web and looks nice. I charge it every 2 days which is fine for me and I bought a different strap as the silicone was not agreeing with my skin. Overall good experience
1 sierpnia 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Priya, we are super glad to hear that you are happy with the product!
Everything was good from ordering to…
Everything was good from ordering to delivery, took sround 2 days to NI.
Watch looks lovely. No complaints
6 sierpnia 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Drew, glad to hear it!
Does not provide even close to accurate readings (Nova Smart Ring)
I bought a smart ring (Nova) from this company. The buying/recieving process was excellent, originally paid for a ring sizer, then ordered a ring (with a discount ++) and recieved both in good and timely manner.
Easy to use, easy to download and sync the app, overall easy product to use & thus thought I would be chuffed with my purchase.
Unfortunately, the ring is not at all accurate in ANY way. I've waited to review by trying different fingers, even different hand, it just doesn't accurately ready.
I have lung disease & initially hoped for overnight oxygen tracking. I was of course aware it may be a percentage or 2 out, however according to the Nova ring, my lung disease should have been eradicated....
A real shame!
10 lipca 2024
Opinia niezależna
Great service
Great service. Fast delivery and the smart tracker looks very nice and better than on the picture. Featues are okay but I honestly wanted it mainly for steps as I have a sitting job and want to inprove my health with me being almost 40. Would recommend as does not cost much but works well
24 lipca 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Bernie, we are super glad to hear that you are happy with the smart watch.
Perfect experience
Perfect experience. The watch is actually lightweight. I had fitbit before but this is much better.
I wear my watch all day and last about 7days!! Much better than any other watch I had for fraction of price.
It is actually amazing all relevant data that I can see on my phone. And also it connects to apple health.
Customer service was helpful and watch arrived within 2days.
Well recommended
29 lipca 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Maya, we are glad to hear that you are happy with the watch and service.
Very disappointed
Very disappointed, having purchased it in September 2023 it will no longer connect to my phone. I have had 2 x top IT friends try and rectify it but no joy so I now cannot even change the watch face.
A shame as when it was working it was perfect and very comfortable to wear and easy to access all the relevant info.
Prior to receiving the response below I emailed customer services which they have confirmed receipt of and will be reviewing my issue in the next fee days. Hopefully it will be resolved.....
26 lipca 2024
Opinia niezależna
Odpowiedź od SFL
Hi Jane R, Thank you for sharing your experience with us. We're sorry to hear that you're having trouble with your device connecting to your phone, especially since you initially enjoyed its features and comfort. We understand how frustrating this situation can be.
While it sounds like you've already tried various troubleshooting methods, we recommend contacting our customer support team for further assistance. They can provide additional guidance to help resolve the issue. We regret any inconvenience this has caused and appreciate your understanding.
Totally disappointed and annoyed
Totally disappointed and annoyed. My £100+ watch is obviously second hand. Impossible to connect to Bluetooth but, most importantly, the profile is set to a male, born in December 2009,175 high 65kg. Unfortunately, I am an elderly and disabled woman. The watch came with free air buds (new to me). I thought listening to music when going to bed could help my pain.
25 lipca 2024
Opinia niezależna
Odpowiedź od SFL
Hi Liliana, Thank you for your review and for bringing these concerns to our attention. We apologise for any confusion or frustration caused by your initial experience with the watch. We understand how important it is for our products to meet expectations and provide a positive experience.
We’re glad to hear that the issue has been resolved and would like to clarify that the model you purchased does not support account settings directly on the device. The information you mentioned, such as the profile details, must have been set up through the app on your phone.
If you have any further questions or need additional assistance, please don’t hesitate to reach out to our customer support team. We appreciate your feedback and will use it to continue improving our products and services.
Great watch superb quality
Great watch. This is our second watch for our daughter. It has everything we nees too keep tract of where she is and who contacts her. Ease of use
25 lipca 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Darren, super glad to hear that the watch helps you keep an eye on your daughter!
The best purchase I could make!
The best purchase I could make!! Customer service very helpful and cheap watches. Already got 3 watches from them and they are all great
24 lipca 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Pinos, happy to hear that you are enjoying all your watches!
Good watch
Good watch, came next day as I paid for faster service, nicely packaged and easy to set up. For the price you really cant fault it I think
11 lipca 2024
Opinia niezależna
Odpowiedź od SFL
Hi Frank, thank you for your review, we are super glad to hear that!
Greatful for the new watch
Greatful for the new watch, customer service very helpful to get correct watch.
I neeeded something for running.
Now got cheap watch that does the job!
15 lipca 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Marny, we are glad to hear that!
Lovely looking watch
Lovely looking watch, arrived quickly and it was easy to set up. All good from my side, coming back for gifts at Xmas
1 lipca 2024
Opinia niezależna
Odpowiedź od SFL
Thank you Felicity, happy to hear that!
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
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