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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I would strongly advise avoiding Smart Repairs. I had a repair booked through my insurance, and the service has been unacceptable from start to finish.They failed to complete the job after booking it... Zobacz więcej

Oceniono na 5 z 5

Today I had a wheel arch scuff repaired by the wonderful Lawrence. Have to say the repair is fantastic and so was Lawrence, a complete professional, from his advance comms, explanation of the repair... Zobacz więcej

Oceniono na 5 z 5

I have an older BMW with wheels that really gave away the cars age and lack of parking skills by previous owners. I was considering buying new wheels as I thought they may be beyond reasonable repair.... Zobacz więcej

Oceniono na 5 z 5

Nav did an outstanding job repairing the alloy damage on all wheels on my Range Rover. The results were seamless, and you can’t even tell there was ever an issue! He was professional, efficient, a... Zobacz więcej

Informacje dotyczące firmy


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

86 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(86)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Excellent service

Excellent service, briliant job by Daniel. Thorough job , carried out professionally. Car looks as brand new.

30 sierpnia 2023
Opinia niezależna
Oceniono na 1 z 5

Poor service

Tiny stone chip and 2 tiny scratches required repairs. The guy who came round gave a number of reasons (excuses?) for not doing the work at my house and that it needed to go to a body shop. Couldn't undertsand it at all - very minor non-specialist paint job - I have a Nissan Qashqai Magnetic Blue colour which is quite common. It was an insurance job so another repairer came out and did an excellent job on site.

31 lipca 2023
Opinia niezależna
Oceniono na 1 z 5

Don’t use SMART repairs

Don’t use SMART repairs. The work they did on my car was so so terrible. They tried to correct it and made it worse. Buy yourself rattle can from Halfords and you’ll do a better job yourself.

SMART Repairs offer a substandard quality of work and meet a very low bar in terms of customer satisfaction.

SMART Repairs were unfortunately appointed to carry out a minor repair on my new purchase from KIA dealership in Gloucester (Wessex Garages), the standard and quality of this repair was embarrassingly bad, lacquer peeling, poor colour match, paint and lacquered over dirt, contaminates in the paint, scratched chrome trim in multiple places, poor finish in general (orange peel) plus they covered the entire vehicle in over spray where they made no preparation effort at all. (If you want photographic proof of their quality of work check out my google review)
I would strongly advise not using this company for any repair no matter how minor, please use a professional company with employees that are professionally trained.
I have now been lumbered with a £2500 bill to get these poor repairs professionally corrected.
Their regional key account manager Steve Clark assures me they are happy with this standard of this repair and are not willing to work with me to put this right.

Furious…

Do not use these cowboys…

30 maja 2023
Opinia niezależna
Oceniono na 1 z 5

Bad standard of repair.

I had a smart repair done on a minor stone chip on a bonnet of a brand new Audi as part of the cover I took out for such. The so called repair carried out could have been done better by a child with a touch up pen.. I cannot make out where the smart bit comes in, it must be the fact that the insurance company pays for such work. The repairer dabs some paint on, does not level it and declares job done. I thought I had just had a bad experience but when the area manager came out, he said the work was satisfactory. Really disappointed. I cannot recommend. In todays world I like to leave positive reviews when viable and effort has been taken to acheive a good result. The only effort taken on this job however, was driving to the job. Be honest to your customers, tell the customer that the repair cannot be done to a decent standard and walk away, that's better than doing a repair and leaving the car in a worse standard than before you started.

4 lipca 2023
Opinia niezależna
Oceniono na 5 z 5

Dave from Preston was fantastic

Excellent job on the bodywork repair for my Hyundai Tucson which I am very happy with the result. Dave was polite and professional throughout. Would definitely recommend him.

17 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Avoid this company

Avoid this company and any insurance company who enlist their services.

I have had 4 separate repairs to my car and not a single one has been satisfactory. When you raise a complaint you are just fobbed off.

Proper bunch of cowboys who shouldn't be allowed to advertise themselves as scratch and dent repairers

24 kwietnia 2023
Opinia niezależna
Oceniono na 1 z 5

Absolutely dreadful experience

Absolutely dreadful experience. My brand new car had a small door dink which should have been easily popped out. The technician decided instead to mess about with it to the point that the whole door needed repainting. However when he did that he left a large orangey coloured area where the dink originally was. An area manager was sent out to repaint that door and apparently the rear door also needed to be done as well! He guaranteed that the car would be back to brand new… end result is the car now has a crease and small mark on the original door and running paint marks on the other. The car now needs to go to a proper body shop to be repaired. One tiny door dink has now become a full body shop paint job on two doors on a brand new car! They damaged my car and I am devastated. Avoid this company!

11 marca 2023
Opinia niezależna
Oceniono na 1 z 5

Illegal dumping

Just saw one of this company's van parked in a public parking lot in King's Langley, station towpath off road car park. After they left 20-30minutes later, a white massive builders bag appeared full of car rubber hoses (old and ripped). The van appear few houses away, probably thats where the driver lives. Charming, huh? So company doesn't have proper disposal services or hires some scums. So yes, hire them and find whats been cleared from you in the parks, forests, maybe canals or rivers. Highly professional seems to be.

23 listopada 2022
Opinia niezależna
Oceniono na 1 z 5

AVOID AVOID AVOID

AVOID AVOID AVOID. THIS COMPANY IS A SCAM.
Been emplyed with them for a few weeks and this was worst expierience ever..
Still own me money.
Very bad menagment.
Was bulling and treat rasist.

5 października 2022
Opinia niezależna
Oceniono na 5 z 5

Great work, thank you

I’ve had Chris Letts out a few times now due to nightmare Brighton hills/kerbs. He’s always punctual, in good spirits and does a great job. I would highly recommend his work.

24 września 2022
Opinia niezależna
Oceniono na 1 z 5

Let Down by Smart Repairs, Smart Repairs were appointed by our…

Smart Repairs were appointed by our insurance company to carry out work on three alloy wheels, the three wheels had scuffs and one of the wheels had a previous repair which had failed ( the previous repair had been dealt with by another insurance appointed company).
The operative was pleasant and seemed keen to get on with the work, but after a call to his office we were told that none of the work would be carried out, the reason given was that they would not correct work that had been previously carried out by another company.
This seemed crazy as only one of the wheels had been previously touched, and the insurance company had been given this information prior to the visit.
Having spoken to the insurance company after the guy drove off we were told that he should have carried out the work regardless of previous issues.
Very poor service and time wasted, I took the morning away from work in order for the car to be in one place.
I can only assume they get some kind of void visit payment from insurance companies.

15 września 2022
Opinia niezależna

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