I was slightly skeptical, as the reviews were mixed but I decided to take a chance and hope for the best! I was blown away with what I received! My personalised puzzle was a way that I used to ask my... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I ordered a photo calendar and I’m delighted with it. The print quality is excellent, the colours are clear and vibrant, and the paper feels really sturdy. The online editor was easy to use and upload... Zobacz więcej
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Everything perfect, starting from booking, contact and event!!!! Well recommended!!! Definitely we will come back soon!!!
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Ordered a simple bowl as a small Christmas present on the 9th of December, paid extra for tracking and all that, and unfortunately it did not arrive. When you try to check the "tracking" system on the... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
Smartphoto is one of the pioneers of digital photo printing. Over 4 million consumers are using our services in 14 European countries. Our intuitive web platform helps you share your pictures, and create stunning photo products. At the Smartphoto website you can easily upload and share your pictures, high quality photo product like prints, photo books, greeting cards, canvas or gifts, all at affordable prices. The digital photos are printed at one of the most advanced European laboratories on real, high-quality photographic paper. Smartphoto offers very competitive prices, allowing you to take advantage of the large number of photos processed daily at our laboratory.
Smartphoto advantages:
Napisane przez firmę
- Our goal: 100% customer satisfaction guarantee on our products
- If you are unsatisfied with your ordered product you can make a new product for free. This is smartphoto´s unique smartpromise.
- smartbonus on all purchases
- Staying with us is rewarding! Every 3rd month we will sum up your total purchases at Smartphoto. Depending on your spending on Smartphoto you will receive a discount code that you can use to buy more products.
- smartservice - let us help you
- Experiencing Smartphoto´s world of photo products is easier than you think. But sometimes you need a little guidance: if you have questions about your order or need help with any of our products then our customer service is here to help. Welcome to Smartphoto!
Dane kontaktowe
3,8
Dobra
271 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Beautiful personalised photo advent…
Beautiful personalised photo advent calendar, a lovely idea as a present for family members.
Good size, good quality prints.
Very fast printing, ordered 22nd Nov, dispatched 25th Nov, but only arrived 4th Dec, and I'm posting on to UK and Australia, so will be very late!
Delivery partner in Ireland left out in the rain, and there was no plastic packaging only cardboard which was saturated, all calendars had to be dried out, now a bit wavy!
So, a lovely personalised advent calendar, with nice quality printing, but a little let down by delivery.
Would recommend buying but would recommend doing early Nov, and would strongly recommend to Smartphoto to use some waterproof packaging, compostable plastic to avoid non recyclable plastic would be fine, but as too big to fit through letterbox and as couriers will leave in easiest place, waterproof packaging would be better. Thank you for a beautiful calendar.
25 listopada 2024
Odpowiedź od Smartphoto
Hi
Thank you for your review. I’m sorry to find that you received a damaged product. Please contact our customer service to file a complaint. We will make sure that you will receive a replacement order as soon as possible. Thank you.
Warm regards
Miia @smartphoto
Product
The 2025 diary that I created includes photographs and relevant dates & events, it will be a lovely gift that lasts the whole year
26 listopada 2024
Odpowiedź od Smartphoto
Thank you for your positive feedback, we are happy to find that you are happy with our products and service provided. We hope to see you again soon.
Warm regards
Miia @smartphoto
Very nice products!
Very nice products, print is high quality, I love my new cereal bowls!
31 października 2024
Odpowiedź od Smartphoto
Hello Marcia, thank you for the lovely review and we hope that you can enjoy the cereal bowls with joy for a long time ahead!
Warm regards
Miia @smartphoto
Odpowiedź od Smartphoto
Hi Terry,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Odpowiedź od Smartphoto
Hi Sarah,
Thank you for your feedback!
I‘m sorry to hear that you haven't received your order yet.
Please send us on https://www.smartphoto.co.uk/contact with your order number and details. We will make sure to investigate this further and file a formal complaint. Thank you.
Warm regards,
Miia @smartphoto
Good Value
Cost was reasonable and photos arrived on time. Would have preferred a bigger version but probably my fault for not checking beforehand.
Happy to recommend.
6 listopada 2024
Odpowiedź od Smartphoto
Hi Colette,
Thank you for your lovely review and comments, this means a lot to us.
If you wish to make a change to your product, contact us on https://www.smartphoto.co.uk/contact , we are happy to offer you our smartpromise!
Contact us and we will tell you more about this.
Best regards
Miia @smartphoto
Excellent service
5 listopada 2024
Odpowiedź od Smartphoto
Hi Pamela,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Great Quality of the product.
24 października 2024
Odpowiedź od Smartphoto
Hi Karam,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Excellent service and great customer…
Excellent service and great customer care! The family calendar makes for a great Christmas present
21 października 2024
Odpowiedź od Smartphoto
Hi Peter!
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Very disappointed & upset
One of the globes was cracked & all the water had leaked out when I received it. I was very disappointed & upset when I saw it.
11 listopada 2024
Odpowiedź od Smartphoto
Hi Esther,
Thank you for your review. I’m sorry to find that you received a damaged product. Please contact our customer service to file a complaint. We will make sure that you will receive a replacement order as soon as possible. Thank you.
Warm regards
Miia @smartphoto
Way better and clearer than I expected
Way better and clearer than I expected! Love it x
28 października 2024
Odpowiedź od Smartphoto
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Odpowiedź od Smartphoto
Hi!
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Brillant, will order more
Brillant
Will order more
Went home very quick
Beautiful finish
Great quality
22 października 2024
Odpowiedź od Smartphoto
Hi Mikael,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Waste Of Time...Slow turnaround In …
Waste Of Time...Slow turnaround In ..smal photos not for me.. best to go to your local Chemist..
18 października 2024
Odpowiedź od Smartphoto
Hi Jerry, so sorry to hear that you aren't happy with your order. If you haven't been in touch with our customer service please don't hesitate to contact them!
Have as nice day!
Best regards
Miia @smartphoto
Odpowiedź od Smartphoto
Hi Bernadett,
Thank you for a wonderful review and 5 stars! It should be simple, smart and fun to order products - with a great result. We are happy to find that you like the quality of our products and service.
Best regards
Miia @smartphoto
Not worth it
For some reason it got delivered but everything is back to from and it’s like a left handed book. It’s not great
15 października 2024
Odpowiedź od Smartphoto
Hi Nora,
Please contact our customer service regarding this and we will look in to it!
Best rgards
Miia @smartphoto
Not a great experience
I wasn’t happy with my framed photo from Smartphoto. Some of the pictures were very blurred and with the cost of getting it done, I was very disappointed especially with it going in the wall in one of my rooms.
3 października 2024
Odpowiedź od Smartphoto
Hi Sarah,
Thank you for your review and input, this is very important to us.
I’m sorry to find that you are unhappy with the quality of your photo products.
May I ask you to please contact our customer service, we are happy to assist you.
Contact us on https://www.smartphoto.ie/contact with details of your order and what you are unhappy with. I’m sure we can be of help. Thank you.
Warm regards,
Miia @smartphoto
Love the case and photo
Love the case and photo - only complaint is that the closing tab feels like it should be on the other side
4 października 2024
Odpowiedź od Smartphoto
Hi Sara,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Odpowiedź od Smartphoto
Hi Paula,
Thank you for your nice words, they mean a lot to us! We are so delighted to hear that you are happy with the service and products! Thank you! We hope to see you soon again! :)
Best regards
Miia @smartphoto
Good online experience with…
Good online experience with Smartphoto.ie, item was as expected and looks great on our wall.
Would recommend to anyone reading this.
26 września 2024
Odpowiedź od Smartphoto
Hello Joe,
Thank you for your nice review. It's always so much fun with satisfied customers!
Have a nice day :)
Warm greetings,
Miia @smartphoto
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.