SmartFinancial Recenzje 30

Wynik TrustScore: 2 na 5

1,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

The sales person completely misrepresented their live call life insurance leads. I paid $514, and received zero phone calls. They made some excuse up that it was not turned on, then I sat all day and... Zobacz więcej

Oceniono na 1 z 5

Went looking at different health insurance plans out of curiosity, and ended up on their website. When I requested a quote they persistently called me, and when I answered to get them to take me off t... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Unsolicited telephone call. I politely asked if they could remove me from their solicitation list and I was hung up on. I called back to the same number and a different gentleman answer the phone. I a... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

The onboarding was smooth. Got 4 leads in the first two days. We wrote 3 of them. 5 policies out of 4 leads. We put in for credit for a transfer that disconnected. The refund was instant. So far so go... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

Informacje przekazane przez różne źródła zewnętrzne

Compare insurance rates and coverage instantly from the best local insurance companies. With just a few clicks we can help you save up to 40%.


Dane kontaktowe

1,9

Słaba

Wynik TrustScore: 2 na 5

30 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 33% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Stay Away Junk Leads…

Stay Away Junk Leads…. when i complained they stated these were wholesale leads… I disputed the charges and they stated i recieved all 500 worth of leads…. I recieved 10…… This company is truly BAD

9 maja 2024
Opinia niezależna
Oceniono na 1 z 5

I just wasted $500 of my hard earned…

I just wasted $500 of my hard earned money!
They gave me 13 leads for $500. and after several warnings not to autho renew me, they fraudulently debited my bank account for additional $250, and refused to refund my $250. The leads are horrible. Worst decision in my insrance career!
I will not recommend this company to my worst enemy

2 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Data collector, doesn't give insurance quotes

We are trying to get car and house insurance quotes. I think I started on the Experian website and ended up on Smart Financial. On Smart Financial, I entered my personal information and instead of giving me insurance quotes, it pointed me to getjerry.com--which is supposed to do the same thing! (Don't use getjerry either, at the end they won't show the quotes unless you install their app.) Smart Financial is just a data collector, do not use if you're trying to find insurance quotes.

10 maja 2024
Opinia niezależna
Oceniono na 1 z 5

Worse place I ever worked all the…

Worse place I ever worked all the customers for life insurance are calling about a gas card or stimulus check , the auto insurance are angry because smart financial promotes 39 dollar car insurance which can’t be found anywhere their false advertising an most of our customers say they fill their information out on experian very toxic workplace , they pretty much tell us to lie to customers an say whatever extension is available is the customer eta best match , they do t care about they employed or insurance agents just tranfers , they only give u good leads while your in training then after that your going to get cursed out all day , customers are going to tell u they never requested a call an that smart financial website is mis leading , they have no real database they their matching customers with this place is a Ponzi scheme wouldn’t recommend to no one but the FBI I thought the job was going to get raided working there it’s a very toxic environment

20 lipca 2023
Opinia niezależna
Logo SmartFinancial

Odpowiedź od SmartFinancial

Thank you for your review. We have been in business for over 10 years and are working with the largest carriers in the country. We assist millions of consumers by matching them with agents that help them find affordable insurance for auto, home, life, health and more. We have employees who have established a successful tenure with us and continue to grow their careers here at SmartFinancial. Unfortunately not every organization is a fit for every individual. We wish you the best in your professional endeavors.

Oceniono na 1 z 5

Smartfinancial is the worst company…

Smartfinancial is the worst company that you can get "leads" from. They will lie to you and steal your money. On top of that if you complain about your rights, their managers will call you back and scream at you and will threat you.
My recommendation is to stay away from these scammer company!

18 czerwca 2023
Opinia niezależna
Oceniono na 1 z 5

Don't Waste Your Time / Money.

I had a horrible experience with this company. They require a $500 minimum deposit to start which isn't terrible if the leads were good. I got about 40 leads out of the initial investment because they give you a slight "discount" if you work on the weekend. Of the 40 leads received, 33 had either bad phone, bad address, or flat out said I've never filled out ANY request for life insurance or thought they were going to get a gift card for filling out the form.

They say that you have the ability to setup the hours that you want to work, however there are very limited choices to when you can "accept" leads.. If you want to get leads for only 1 hour, you can't you MUST accept a minimum amount of leads per day, cannot pick weekend hours, etc.

SmartFinancial does not have a refund policy so basically they can have people just fill out bogus information they get out of a phone book, and if it's bad info, they don't care and will not credit you for the leads. I literally have a lead with the name "Ifuhgjg Jdhhdhi" with a bad number and address and they would not refund / replace / credit the lead back.

LUCKILY there was ONE person that said, they remember filling it out and were interested. That one sale, got me my money back, but literally

28 października 2022
Opinia niezależna
Oceniono na 2 z 5

The worst leads I have ever purchased

UPDATE: Unfortunately, even after giving them a second chance, we still couldn't get any traction. The information was bad and the billing was still questionable at best. We have cancelled and have no intention of ever going back.
I had the worst closing ratio ever with this company. I attribute that in large part to a rep that really didn't know or care what was happening.
Fast forward to, "Everybody deserves a second chance." I have a new rep that listens and things seem to be going better. If we can actually get some traction, I will update with a higher score. If not, at least we tried.
The worst leads I have ever purchased. I was promised that the leads would be real-time requests and were high-intent customers. We couldn't get anybody on the phone, because all of the contact information was bad every time. When I spoke to my customer service rep, she started saying that it was probably the way we were handling the leads. I have been working leads for over 20 years, so that would be incorrect.
We then switched to live-transfer. That was an even bigger mistake. Almost every customer they transferred to us was either dropped between the call transfer or just hung up when we answered. Again, my rep said it was our fault.
Not only was our customer service rep extremely rude, but she was also very unreceptive to wanting to fix any problems.
We finally cancelled.

10 maja 2022
Opinia niezależna
Logo SmartFinancial

Odpowiedź od SmartFinancial

Thank you for the feedback, which is important to us. As you know, SmartFinancial operates a leading insurance comparison marketplace where we help our partnering agents connect with insurance shoppers.

We pride ourselves in providing the most support to our insurance agents, many of whom find great success with our high-quality, real-time leads. I understand that our team is working with you to resolve your concerns, so we can help you write more policies.

If there's anything else we can do to help, please let us know.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej