I spent all this time filling out every section of the review, got green check marks across the board, and still couldn’t submit it. No error message, no explanation — just nothing. Total waste of t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
I spent all this time filling out every section of the review, got green check marks across the board, and still couldn’t submit it. No error message, no explanation — just nothing. Total waste of t... Zobacz więcej
Reakcja na opinię
On 14th of Jan I wrote a review on sitejabber. They notified that review will be posted within 48 hrs but this timeline had already been completed and I haven't received any confirmation for my revie... Zobacz więcej
Reakcja na opinię
so I might expand on this later.... but basically 2 things: 1) the view count on SJ is false. it's wrong. the view count will increase before your review goes live, and will also increase wh... Zobacz więcej
Reakcja na opinię
Sitejabber is a broken platform. My profile has been stuck at 60% for weeks. I tried to upload information, add content, and complete my setup, but every time I click “Add”, the site crashes or shows... Zobacz więcej
Reakcja na opinię
Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.
700 El Camino Real Suite 120, 94025, Menlo Park, Stany Zjednoczone
Odpowiada na 61% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent website that helps consumers make informed decisions about the businesses they interact with. It's a user-friendly platform where people can share their experiences and opinions about companies. Sitejabber's review system is fair, transparent, and easy to use. They verify all reviews to ensure that they're genuine and unbiased.
Sitejabber also provides a unique feature that allows users to report scams and fraudulent activity. This feature is incredibly helpful for anyone who wants to avoid falling victim to online scams. Moreover, Sitejabber's customer service team is responsive and helpful, making it easier for users to address any issues they may encounter.
Overall, Sitejabber is a highly valuable resource for anyone looking to make informed decisions about the businesses they interact with. It's an easy-to-use platform with a fair review system, a scam reporting feature, and a helpful customer service team. I would highly recommend Sitejabber to anyone who wants to ensure they're dealing with trustworthy businesses.

Odpowiedź od SmartCustomer
SiteJabber is very interesting site. I have used this site a few months, my experience is very good. They help me to my online shopping experience. They are doing a good job.

Odpowiedź od SmartCustomer
No idea why/how I received an email asking to leave a review. No thanks, unsubscribed of course. Few days later a reminder to leave a review... Unsubscribed for a second time. Spammers.

Odpowiedź od SmartCustomer
After alot of effort reviewing ,Sitejabber seems to appreciate me more .

Odpowiedź od SmartCustomer
VVA USELESS ! I have trying since November of 2022 to get a REPLACEMENT LIFETIME MEMBERSHIP CARD. I HAVE CALLED, TEXTED, LEFT VOICE MAILS, CALLED AGAIN AND AGAIN. IT'S STILL APRIL 11TH OF 2023. STILL NO MEMBERSHIP CARD.

Odpowiedź od SmartCustomer
Total scam they leave bad reviews to businesses so they can get paid to remove it.

Odpowiedź od SmartCustomer
Ein Bewertungsplattform ähnlich wie Trustpilot. Der Aufbau einer Bewertungsseite ähnelt dem Aufbau der Truspilot-Webseite. Auf der Bewertungsseite wird auch das Rating von anderen Bewertungsportalen für das bewertete Unternehmen angezeigt, unteranderem auch wie das Rating auf Trustpilot ist. Hier kann man die Bewertungen ebenfalls wie bei Trustpilot filtern, doch leider funktioniert diese Filterung öfters nicht.
PS: Es ist keine Verkaufsplattform wie hier eine andere Bewerterin schreibt!

Odpowiedź od SmartCustomer
Tried to leave a review on SiteJabber... I have a login there and have filed reviews in the past, but all the links on their page related to login functionality were dead.
Expected to write my review, and then log in in the process of filing it. Then I tried logging in before starting to write up my review. But in each case the site was effectively inaccessible to me. Had a proof of purchase photo and everything.
Seems like SiteJabber is not interested in community reviews any more. I won't waste my time with them in future.

Odpowiedź od SmartCustomer
They will not and do not appreciate 100% open honest real website/business reviews.They didn't even suspend or close my account they just made it so I cant click on anything on their website(I checked on three different browsers)except customer support.I contacted them and told them what is going on with their website and they responded with "oh we can't duplicate the problem" and then never responded or replyed to me again but yet the keep sending me automated emails about other things.Responding by asking me to contact them is simply unprofessional since I have already contacted them and they didn't respond,they didn't care to "look deeper" because if they wanted to find out if something were wrong with their website(which there is) they would have done it when I contacted them.I DID previously contact them with all the details several times.Their response to my review is just insulting and proves my point.Also another reviewer has reported the same thing is happening to them so this backs up what I am saying as truth.What is also true is I have never been contacted by site jabber after leaving a positive review and asked by them to change it to a negative review.All my reviews I have left are of my own accord/volition.

Odpowiedź od SmartCustomer
Our customers have been leaving positive reviews on SiteJabber but SiteJabber refuses to publish positive reviews unless we pay for their service. This company is a complete scam and claim to be the good guys but truthfully they are what’s wrong with review business in general.

Odpowiedź od SmartCustomer
As others have said they post negative reviews and not positive reviews. This is clearly to "encourage" you to pay for the premium membership to address this. We have many customers that have told us they have initiated a positive review and have a confirmation email yet the review never posts. We have reached out to Sitejabber about this and get a canned response that is a cut and paste. Ironic that there is a scam site about being scammed.

Odpowiedź od SmartCustomer
With my below statement, Sitejabber promptly came up with the solution and I am so glad to change the decision. Thank you Sitejabber for your help.
[Old Statement] Its a site where no one responds back and they write your company negative reviews so you can create an account on their site.
No one replies back, review sites must validate the reviews before they post but this site is a real spammer.

Odpowiedź od SmartCustomer
I wrote a negative review on about a dating website. I'm not sure it got saved due to me being too quick fingered. I tried to sign back into site jabber and forgot my password. I requested an email three times to reset my password. I'm still waiting for their email. I'd say they are a scam and could be tied to shady scam sites to protect them. The reason I say that, is the company I wrote the truthful negative review on, contacted me wanting me to agree to not say anything negative about them. Only then would they take my profile off line. Looks like info sharing to me. Sitejabber will take money however it comes.

Odpowiedź od SmartCustomer
They allow fake spam reviews to be published on your company profile. 1 star obviously FAKE reviews that they say they need 5-10 business days to take down. Looks like they have zero human moderation over there. Crypto spam reviews are being published on legitimate business profiles and they will not take it down in any expedient manner. Pitched me their paid services when I requested that obvious spam reviews be removed.
EDIT: Responding to their comment, no, not every review platform is dealing with this. Some review platforms employ human moderators to verify the identity of every reviewer before publishing. There is no reason a review company should not be moderating every review using a human moderator.

Odpowiedź od SmartCustomer
SCAM. Auto renews, even with written cancelation from prior YEAR. Will not respond to repeated inquiries. AVOID THIS COMPANY.

Odpowiedź od SmartCustomer
Alles! Läuft! Nicht!
Ware kommt viel zu spät. Retournieren auf eigene Kosten-ok. Bin ich mit einverstanden. Man bekommt aber kein Retourenlabel.
Ware für 150€, die ich nicht mehr brauche, da sie für einen Anlass war, der erledigt ist. Geht jetzt an einen Anwalt
Nice experience.strong site with good vision to enable viewers know how reliable a site can be

Odpowiedź od SmartCustomer
nice services just need to improve the rate you publish your reviews

Odpowiedź od SmartCustomer
They are good and reliable to build your trust on other site.thanks to team sitejabber

Odpowiedź od SmartCustomer
Sitejabber give more insights about other sites which show if it reliable or not

Odpowiedź od SmartCustomer
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.