Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I spent all this time filling out every section of the review, got green check marks across the board, and still couldn’t submit it. No error message, no explanation — just nothing. Total waste of t... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

On 14th of Jan I wrote a review on sitejabber. They notified that review will be posted within 48 hrs but this timeline had already been completed and I haven't received any confirmation for my revie... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

so I might expand on this later.... but basically 2 things: 1) the view count on SJ is false. it's wrong. the view count will increase before your review goes live, and will also increase wh... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Sitejabber is a broken platform. My profile has been stuck at 60% for weeks. I tried to upload information, add content, and complete my setup, but every time I click “Add”, the site crashes or shows... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Portal z recenzjami

Napisane przez firmę

Founded in 2006, SmartCustomer is a mission-driven organization with a proven commitment to bringing honesty and transparency to any online purchase. We’ve helped over 200M buyers make smarter purchasing decisions. SmartCustomer amplifies real voices so everyone can find and share feedback on businesses and their products online. SmartCustomer is the only review platform to be both funded by the US government’s National Science Foundation and an official Google review partner.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

305 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 61% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

They changed my password! Lol W.T.F.-- do not use!

I greatly prefer this site over sitejabber which is either not well made or has very biased and/or hateful people that manage the website. I went to leave a review of a different company and I couldn't login. I do not know the exact source of this glitch or whatever you want to call it. But believe it or not, I have had experiences with web companies that play hateful games with their users/customers (in the somewhat more distant past). So I chalk this up to either sheer incompetence or outright bias as I haven't had much problem with other websites recently. I do not recommend it to anyone. And yes, I am posting a review on a review site about a bad review site. The world can be a ridiculous place.

20 czerwca 2020
Opinia niezależna
Oceniono na 3 z 5

shadowcensors, view count false

so I might expand on this later....

but basically 2 things:

1) the view count on SJ is false. it's wrong. the view count will increase before your review goes live, and will also increase when your review is not publically visible.

2) importantly, SJ shadow censors. your reviews and comments will/might only be visible from your own login. log out, and they won't exist publically.

internet tip: when you submit content anywhere, log out and check your content is still visible.

3 czerwca 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hello! In an effort to show consumers only the most relevant reviews, Sitejabber introduced a Review Filter. The filter uses an algorithm that attempts to display to users only the most relevant content by screening certain reviews. Reasons reviews might be filtered include: suspected solicited reviews in violation of our terms of service, suspected site-promotion spam (positive reviews), suspected competitor spam (negative reviews), language use, irrelevant content, and other terms of service violations. The same filter and algorithm is applied to every review. The filter isn’t perfect, but it is dynamic and always learning. As a result, you may see reviews move in and out as the filter learns more about the trustworthiness of the reviews of a particular site. I hope this information helps.

Oceniono na 1 z 5

Its a data aggregation site

Its a data aggregation site - be prepared to get spammed.once i posted my review on sitejabber i got a flurry of spam. i know this because i created a single email for sitejabber.com reviews. also, they require your mobile phone number - that tells you they are not interested in your reviews but really your personal data.

29 maja 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hey there, just want to clarify some misunderstandings. We ask for personal information as part of our process to verify reviews. We do not sell, rent or otherwise disclose sensitive personal data collected by our site – learn more here https://www.sitejabber.com/privacy. Review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. You can unsubscribe from our emails or otherwise change consent at any time, if you run into any issues doing so please reach out to us at sayhello@sitejabber.com.

Oceniono na 1 z 5

Hmmm...when I publish negative reviews…

Hmmm...when I publish negative reviews on this site, they get published. When I post positive ones, I can't seem to find them. It appears they weren't published. What is this organization's business model? It is really to inform people of positive and negative experiences with businesses? Or is there a more sinister objective at play? I heard from a friend that this company publishes negative reviews, boosts the SEO of their site in search results, and then holds the company's reputation hostage in exchange for a fee. Not very credible to say the least. I'm reporting the company to the Better Business Bureau.

22 maja 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hello! In an effort to show consumers only the most relevant reviews, Sitejabber introduced a Review Filter. The filter uses an algorithm that attempts to display to users only the most relevant content by screening certain reviews. Reasons reviews might be filtered include: suspected solicited reviews in violation of our terms of service, suspected site-promotion spam (positive reviews), suspected competitor spam (negative reviews), language use, irrelevant content, and other terms of service violations. The same filter and algorithm is applied to every review. The filter isn’t perfect, but it is dynamic and always learning. As a result, you may see reviews move in and out as the filter learns more about the trustworthiness of the reviews of a particular site.

Honest, authentic reviews on Sitejabber are at the heart of what we do – both the positive and negative ones. Sitejabber doesn’t spotlight negative reviews over positive ones either. All companies are welcome to manage their online profile using a free account. If you have additional concerns, please reach out to sayhello@sitejabber.com. We’re happy to help.

Oceniono na 5 z 5

hello

hello
Very good site and if we can focus with a little and
Hand-maker of the site and its backup team I'll thank you for your.

11 maja 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hi Zohal, thanks for the review.

Oceniono na 5 z 5

Excellent trustworthy review site…

Excellent trustworthy review site designed for the costumers not the company's. staff are easy to work with and always reply quickly and to the best of their ability Sitejabber doesn't have the same laws or stiff rules Trustpilot has where the company's clearly manipulate this to their benefit. No give me Sitejabber any day over Trustpilot who i don't trust at all.

22 kwietnia 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hey Jim, we’re thrilled to hear that you found Sitejabber trustworthy. Thank you for sharing your experience.

Oceniono na 1 z 5

better than trust pilot in some regards…

better than trust pilot in some regards however they manually review stuff and they often do not post things because they want business to pay them so not ethical, i wonder if sitejabber and trustpilot are run by same people

12 kwietnia 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hi Sonny! Trustpilot is not affiliated with Sitejabber by any means. You may not be seeing your review due to our Review Filter. The filter uses an algorithm that attempts to display only the most relevant content by screening certain reviews. Reasons reviews might be filtered include: suspected solicited reviews in violation of our terms of service, suspected site-promotion spam (positive reviews), suspected competitor spam (negative reviews), language use, irrelevant content, and other terms of service violations. The same filter and algorithm is applied to every review. You may see reviews move in and out of the filter as the filter learns more about the trustworthiness of the reviews of a particular site. I hope this helps.

Oceniono na 5 z 5

Great Review Site

After spending a lot of time writing reviews on other websites, I've found SiteJabber to have an easy-to-use website with a great user interphase experience. Similarly to other reviews sites, there are always some reviews that get through that have nothing to do with the company, are completely unhelpful, or are gibberish, but I've had that experience less with SiteJabber than Trustpilot. SiteJabber does have about 1.5 million site visits per day (as per SimilarWeb) compared to Trustpilot's 30 million+ per day, but I like their site a lot especially with the community of reviewers. I like that users can see how many times their reviews were viewed, one another's votes on each review, and reviewers' fans.Overall great experience

25 marca 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hey Sam, we’re stoked to hear that you found Sitejabber easy-to-use. We appreciate reviewers like you so much! Thank you for taking the time to leave us a review.

Oceniono na 5 z 5

This website made my online experience flawless

This is a great website! I always check it when dealing with online services. It helped me to stay off the poor services and check only the best, so most of my online experiences are free from troubles. This was a great idea indeed, and good that the website moderators do not intervene a lot. Reviews sound natural and looks like they easily recognize fake ones to delete them.

25 marca 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hi Roxy! Thank you so much for the awesome feedback. We appreciate you so much!

Oceniono na 1 z 5

Horrible

Horrible, fake reviews, they don't remove the the spam reviews and it's just a bad way of getting info

12 marca 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hi Jan, review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved.

Honest, authentic reviews on Sitejabber are at the heart of what we do – both the positive and negative ones. You can learn more about our vetting process at https://www.sitejabber.com/faq#fake.

Oceniono na 1 z 5

I placed a review on Sitejabber for…

I placed a review on Sitejabber for DHGATE and I had hoped that they would help me, They are NO different to DHGATE scammers who take your money and do NOT send any items.
This site was meant to help and I have now been totally ignored by Sitejabber.
I had messaged a DHGATE rep and they say they cant help... More to the point they WON'T HELP ME, My order number is 3171106911 and they have now IGNORED me, DHGATE have stolen money from me and the seller who is HIHIR1219.
2019-12-16 23:10:01 Amount: £62.80 Seller: hihir1219 Online Chat Message Seller
Order NO:3171106911
Buyer canceled refund request The item(s) will be shipped on or before 2020-03-05 23:11:29.

Christian Dior bag Wo ...
Option: 1
£31.40

2 Piece .
I have waited 4 months and DHGATE thinks this is acceptable!
I am totally disgusted with them all, I am a pensioner and they have robbed me of my pension, I just hope that their parents do not suffer the way I have.
Pay me my money back is all that I ask.
Thank you

7 marca 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hi Trudy, we can’t imagine how frustrating this experience must have been, however Sitejabber is not affiliated with DHGATE. We kindly ask that you please move your review to the correct domain so that others can be warned. Thank you!

Oceniono na 1 z 5

Posted my review and then a few days…

Posted my review and then a few days later took it down and ghosted me. Looks like they are actually an online scam to extort companies by posting negative reviews, and then removing them, I presume for a fee.

23 lutego 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hey Tom, we appreciate the opportunity to address this. You may not be seeing your review due to our Review Filter. The filter uses an algorithm that attempts to display only the most relevant content by screening certain reviews. Reasons reviews might be filtered include: suspected solicited reviews in violation of our terms of service, suspected site-promotion spam (positive reviews), suspected competitor spam (negative reviews), language use, irrelevant content, and other terms of service violations. The same filter and algorithm is applied to every review.

You may see reviews move in and out of the filter as the filter learns more about the trustworthiness of the reviews of a particular site You can learn more at https://www.sitejabber.com/faq#filter Hope this helps!

Oceniono na 1 z 5

Don't post real reviews

I've tried leaving a couple reviews on sitejabber, both times the reviews were never posted, what's the point?

11 lutego 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hey Mike, there are two things that could’ve happened here that are resulting in you not seeing your reviews. Either the review was filtered (more info on that can be found at https://www.sitejabber.com/faq#filter), or more information was required. We hope this helps.

Oceniono na 4 z 5

Way better than Trustpilot so far

Way better than Trustpilot so far. Not deleting reviews just because they are unflattering for the company. Sadly also lack of control over some seemingly fake reviews. But definitely more reliable than Trustpilot

1 lutego 2020
Opinia niezależna
Logo SmartCustomer

Odpowiedź od SmartCustomer

Hey Danielle, thanks for the feedback. Review authenticity is of paramount interest to us, and we have multiple layers in place to avoid any unauthentic reviews. Sometimes such reviews may still come through but they are thoroughly investigated and resolved. We’re not perfect but always try our best.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej