Have made several purchases of the FFP2 masks and found them comfortable and fairly well sealing however the nose wire breaks after a few weeks and washes which then ruins the seal, especially if you... Zobacz więcej
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Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Have made several purchases of the FFP2 masks and found them comfortable and fairly well sealing however the nose wire breaks after a few weeks and washes which then ruins the seal, especially if you... Zobacz więcej
Reakcja na opinię
Ich habe dieses Mal über Apple Pay 3 Masken zum Sonderpreis bestellt aber weder eine Bestätigungsemail bekommen, noch hat jemand auf meine Nachfrage-EMail reagiert? Das Geld ist aber auf dem Konto a... Zobacz więcej
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Ordered earplugs but they didn't arrive after almost a month so I had contact with customer support. At first the support wasn't very helpful but at second contact I was helped adequately. Most likel... Zobacz więcej
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The FFP2 masks are great. Adjustable ear elastics, nose bridge make for a good fit. Not quite as good a shape after washing but that's true of most reuseable masks. Recommended if you want to prote... Zobacz więcej
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About Smartcover
Great solutions to everyday problems.
Sleep, travel, study, productivity, and health.
We got you covered.
As you continue to choose SmartCover you’ll continue to make a difference in the lives of individuals around the globe. We are conscious of the people and communities they strive to serve and seek to give back in unique and creative ways.
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Very good product and quick delivery thank you

Odpowiedź od SmartCover
Always correct, very good quality products, I recommend smartcover without hesitation 🔥

Odpowiedź od SmartCover
REALLY fast corrections & service!
I had the wrong address on file but got it changed by email exchange, shifting from US to Europe in about 2 minutes!!
Impressive – and I look forward to seeing the masks!

Odpowiedź od SmartCover
Sadly the masks don't fit me across the nose, i'm not sure why but the gap means there's always air leaking from above, so I can't really use them. I tried both adult and kids size and have the same issue.

Odpowiedź od SmartCover
Upon ordering, an incorrect and much higher amount was charged to my credit card. Customer service was swift to rectify the problem.
Excellent support, very professional and expedient. I highly recommend SmartCover.

Odpowiedź od SmartCover
I have used SmartCover masks from very early on and have purchased masks thro there varies guises until the present day. I currently use the FF2 RD mask and as with the others I am completely satisfied, what more can I say.

Odpowiedź od SmartCover
Excellent customer care! A mistake on my part now resolved and my second batch of FFP2 masks on their way. So glad to be able to order comfortable, reusable FFP2 masks which offer greater protection against Covid aerosols.

Odpowiedź od SmartCover
It was quick, smart and hassle free. The whole process completed in less than five minutes.

Odpowiedź od SmartCover
I saw an advert for a Smart Cover sleep mask online and thought I’d give it a try. Well… I’m struggling to find the right words-apart from wow! I have been using the sleep mask for three nights now and I’m having the best sleep I’ve ever had that I can remember. I have always suffered with restless sleep -changing positions through the night and always having things on my mind to think about. There is something so comforting about the design of this mask-the cushion around the eye is like a lovely pillow that sits around your eye and for me I seem to channel all the stress into it and just seem to let go. The mask also gives you space for your actual eyes to breath -so no mask is sitting directly on your eyes themselves (which is also something I have struggled with using other masks -my eyes used to get dry and sticky-not having this issue at all with this mask). I’m having the best sleep I’ve had in years. It was that good after the first night that I had to order another one for when I’m washing this one or keep it for travelling. I love the bag that comes with the mask that you can keep it in too and use to wash it. I ordered a black mask and was a little worried about it leaving marks on my pillow (some other masks left marks -I don’t know if they were dyed black or the strap material left marks) I’m really happy to say that there are no marks whatsoever using this mask. It is also completely dark and doesn’t let any light in through any edges at all. The strap is adjustable and uses Velcro so you can adjust it to whatever size and resistance you want too. It truly is something special and I can’t recommend it enough to anyone. If you’ve been thinking whether to get one or not-Give it a try-i am so happy with mine and won’t part with it-looking forward to ordering more items from SmartCover in future. Thank you so much for creating this mask -it is amazing.

Odpowiedź od SmartCover
I have found the SmartCover 3 Layer Masks comfortable as well as breathable to wear, especially when travelling on public transport. - Exceptionally Good!

Odpowiedź od SmartCover
The item (sleep mask) was very late to ship (required a nudge from me) and came without use or care instructions. Eye pads weren't aligned correctly --- can I just take them off?
Delivery was meant to be 2-3 working days (upgraded to 6 in email confirmation after purchase), ended up being 2 weeks.
I also noticed on their website that they do not accept returns. I'm not an expert but this kind of thing is a bad vibe and makes me want to avoid the company. I'm not 100% on the distance selling rules (which I recommend you always look up on the gov uk website before buying from anywhere online and deciding for yourself if they should apply to you) but a blanket no returns policy is at the very least bad practice.
Combined with the terrible shipment, I won't be going back to them. Generously giving them two stars.

Odpowiedź od SmartCover
Really good speed The best mask with a really tight and comfortable fit

Odpowiedź od SmartCover
I ordered the smart cover FFP2 because I would be going on a trip where I needed that type of mask. Since it almost 3 weeks until I would leave (19 days) I figured it would arrive in plenty of time. About two weeks later and nothing, so I sent a mail to their support asking for information and also mentioning that if it would if it wouldn't arrive in the next 2-3 days I no longer have use for them since I have already left for my trip. Also now I have to in a very short time find replacement masks for this.
All I got back was this generic reply:
"We are so excited for you to receive your SmartCover. 💯
Upon checking, your order has indeed been processed and shipped.
Due to an overload of packages and increased protective measures, shipping couriers have been experiencing delays. We are working to have orders delivered as fast as possible but businesses everywhere are experiencing unexpected delays due to COVID-19.
(My address)
Rest assured your order is on its way and will be delivered. As the shipping couriers scan the parcel your tracking number will have more information available.
Thank you for your patience and support during this difficult time. Feel free to reply with any additional questions or concerns we'd be happy to help you out with."
Well, the next days went by and I left for my trip without any delivery. After I got back, I had two letters from the Swedish postal service where I had to pay VAT and so for the products. Since this was products shipped from Germany I figured this was already paid when I ordered the item. However apparently not. Anyway, the expiration time on this had already passed so even if I wanted to pay this and receive the items they were already being returned. So thanks for nothing and enjoy my money I guess...

Odpowiedź od SmartCover
I really like the quality of the FFP2 mask. The size and fit was just perfect. Customer service was exceptional. They got back to me quickly with the information I needed. My experience in buying from this website was SUPERB!!! Keep it up!

Odpowiedź od SmartCover
Always had excellent service with practical products.
Friendly and useful emails.

Odpowiedź od SmartCover
Quality of masks excellent. However, failure to send one of the masks ordered that was corrected without any problem. Thank you.

Odpowiedź od SmartCover
I intend on using my laptop sleeve/stand everywhere I go and am glad it came with the extra pouches to use with any mouse and was pleased with the order I received. I have only just heard about smart cover sleeves/stands recently through an advert being shown on Facebook and thought that I should definitely buy this item.

Odpowiedź od SmartCover
A really practical and well-made laptop sleeve - I’m using it almost everywhere I take the laptop now…

Odpowiedź od SmartCover
Nach Anfangs Schwierigkeiten wurde mir super geholfen und ich bin begeistert. Richtig klasse und dis Maske sitzt super und ist sehr angenehm zu tragen.
Ich kann es nur weiter empfehlen.
Easy ordering, clear website, solid prodicts and very good prices!

Odpowiedź od SmartCover
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
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