I did not make the payment in time to secure the smart box booking however, i needed this box do or die & I called & explained my urgency & staff accommodated & approved my contract. I requested x 3... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Helpful with info on best sized box to order. Answered all questions I had about their service well. Very prompt with delivery & pick-up. Can't comment more as have only just started 6 months contra... Zobacz więcej
Reakcja na opinię
From the first phone call everyone was extremely informative and helpful. Phone calls and queries were answered quickly. The delivery and pick up process was efficient and timely. Great care was... Zobacz więcej
Reakcja na opinię
Smartbox were a quick solution when I had no option but to move out of my apartment at late notice. Their fees were super reasonable (way cheaper than Taxi Box), staff were friendly and helpful and th... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
O Smartbox - Melbourne
Informacje przekazane przez różne źródła zewnętrzne
Smartbox is one of the best storage ideas around. Easy and convenient, Smartbox comes right to the door of your home or office, no matter where you are in Melbourne or Sydney . You have one day (24 hours) to pack your Smartbox unit yourself and then we come and collect it. Your Smartbox is then stored in our secure storage facility.
Dane kontaktowe
9 Asley Street, 3012, West Footscray, Victoria, Australia
- 1300880800
4,8
Doskonała
78 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Smartbox - Melbourne
Thank you Ann for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Exceptional service
The guys who came to help me were extremely efficient. They handled my fragile items with care and packed the smart box in a logical order. The were knowledgeable about the additional services Smart Box have and I would highly recommend them to anyone moving anywhere… Fabulous service!
18 stycznia 2024
Odpowiedź od Smartbox - Melbourne
Thank you Nicole for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
Excellent!!! Highly recommended
Guys were punctual, polite and helpful.
Everyone involved from booking/dropoff/pickup/accounts was very personable and intent on assisting.
Fabulous! Would not hesitate to recommend and use in future.
7 grudnia 2023
Odpowiedź od Smartbox - Melbourne
Thank you Evie for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
Helpful and knowledgeable
George in operations is extremely helpful and provided me options to make the transition as easy as possible. Mike at the storage facility is extremely helpful with solutions and very accomodating on containers being delivered.
25 listopada 2023
Odpowiedź od Smartbox - Melbourne
Thank you Laurice for your 5 star review! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to our hard working team!
Thanks again,
Smartbox Customer Service.
So easy to order online
So easy to order online, other places don't have price on website, that why I chose this company.
17 listopada 2023
Odpowiedź od Smartbox - Melbourne
Dear Jenna,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your excellent feedback, we’ll pass on your kind words to our hard working Smartbox team!
Kind regards,
Smartbox Customer Service.
As a family we have used the Smartbox…
As a family we have used the Smartbox for many years and found it to be very handy and all the staff involved to be friendly and helpful.
I would use the service again if I needed to and recommend it to friends too.
11 września 2023
Odpowiedź od Smartbox - Melbourne
Thank you Kevin for your 5 star review and your ongoing support! We are so glad you choose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Reliable
Reliable , on time, the person delivering the box demonstrated how everything worked and was very polite and helpful. They picked the box up the next day in time
1 września 2023
Odpowiedź od Smartbox - Melbourne
Dear Robyn,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Very happy with the service provided
Very happy with the service provided, especially as I was abroad when setting up up the contract for the storage. The whole process has been very smooth and efficient at every point.
13 lipca 2023
Odpowiedź od Smartbox - Melbourne
Thank you Ranjan for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Absolutely amazing
Absolutely amazing, if you are looking for an amazing storage company Smart Box are the ones, from the moment I spoke to Richard and booked to the smart box arriving to then leaving absolutely stress free, and the price is fantastic. Thank you so much for a stress free experience AAAt will only use Smartbox.
12 czerwca 2023
Odpowiedź od Smartbox - Melbourne
Dear Vanessa,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Helpful with info on best sized box to…
Helpful with info on best sized box to order. Answered all questions I had about their service well. Very prompt with delivery & pick-up. Can't comment more as have only just started 6 months contract. Only thing I could mention is, if loading bigger items like washing machine or diningroom table yourself, make sure have enough muscle power to push trolley up ramps into the box. Also
to pull down top of outside cover to shut box up for removal. Took two of us to pull the string/rope together to activate the mechanism.
14 maja 2023
Odpowiedź od Smartbox - Melbourne
Dear Corinne,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Great company to work with
They did everything they said they would, no hidden gotchyas. All staff I dealt with along the way from there sales guys and SmartBox driver were real helpful and down to earth people. Kudos to the team at SmartBox
9 maja 2023
Odpowiedź od Smartbox - Melbourne
Dear Robin,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Very satisfied
Service excellent. George has been very helpful over the years. Pick up and delivery professional and friendly each time .
2 maja 2023
Odpowiedź od Smartbox - Melbourne
Dear Marie,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Dam that dude knows how to reverse a…
Dam that dude knows how to reverse a trailer, I would of put it through the fence!
30 kwietnia 2023
Odpowiedź od Smartbox - Melbourne
Dear Chris,
We’re so glad you enjoyed your experience with Smartbox and YES our drivers are the best in the biz! Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Amazing service
22 kwietnia 2023
Odpowiedź od Smartbox - Melbourne
Dear Elizabeth,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Smartbox is a personalised &…
Smartbox is a personalised & professional service. They are true to their word. Richard who organised my Smartbox and Frank who delivered it were kind and helpful. My family were having health issues and nothing was an issue. Thank you
15 marca 2023
Odpowiedź od Smartbox - Melbourne
Thank you Eliza for your 5 star review! We are so glad you chose Smartbox as your preferred storage provider. We will pass on your fantastic feedback to the team!
Thanks again,
Smartbox Customer Service.
Odpowiedź od Smartbox - Melbourne
Dear Kate,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
The customer service from the start was…
The customer service from the start was outstanding and very professional, the team communicated every step from start to finish, arrived on time and were very courteous.
More than happy to use them again.
19 stycznia 2023
Odpowiedź od Smartbox - Melbourne
Dear John,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
I would highly recommend Smartbox
I would highly recommend Smartbox.
Well run company and excellent customer service.
6 stycznia 2023
Odpowiedź od Smartbox - Melbourne
Dear Simone,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Odpowiedź od Smartbox - Melbourne
Dear Marina,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
The service was exceptional
15 października 2022
Odpowiedź od Smartbox - Melbourne
Dear Jane,
We’re so glad you enjoyed your experience with Smartbox. Thank you for your great feedback, we’ll pass on your kind words to our Smartbox team!
Kind regards,
Smartbox Customer Service.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.