Not organised and no proper communication. I reached out to them for self assessment and they asked for documents which I provided. Everytime I asked for an update, I got an answer - 'My team would... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Highly recommend SmartAWARE for filling tax in UK. I would really like to appreciate Debangshu's work related to tax. His knowledge and experience could be seen through his work. I am very happy with... Zobacz więcej
Reakcja na opinię
Excellent service from SmartAWARE Accounts & Tax! The team is professional, responsive, and always explains things clearly. They've made managing my accounts and tax stress-free. Highly recommend them... Zobacz więcej
To start with, this was my first time filing for tax here in UK. I’ve got SmartAWARE Acc and tax contact from a friend who had a good experience working with their team for the same reason. Didn’t kn... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
We are a London-based team of qualified Chartered Management Accountants and Incorporated Financial Accountants, proudly supporting individuals and small businesses since 2016. At SMARTAWARE, we specialise in delivering practical, reliable, and tailored accounting solutions that help self-employed professionals and small businesses stay stress-free and growth-focused. From streamlined bookkeeping to expert tax guidance, our services are designed to take the extra workload off your plate so you can fully concentrate on what matters most — growing your business and maximising your revenue. Trusted by clients for our professionalism, quick response, and personalized approach, we are here to make your financial journey simpler, smarter, and smoother.
Dane kontaktowe
Office 19228, 182-184 High St North, East Ham, E6 2JA, London, Zjednoczone Królestwo
- +44 2030516990
- info@smartaware.co.uk
- smartaware.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
No updates
Not organised and no proper communication. I reached out to them for self assessment and they asked for documents which I provided.
Everytime I asked for an update, I got an answer - 'My team would update you by EOD' as an standard answer and there was no update.
Wasted my 2 months following up with Deb and his Smartaware team and wouldn't suggest anyone who wants to avail their services
Professional and Reliable Service
Excellent service from SmartAWARE Accounts & Tax! The team is professional, responsive, and always explains things clearly. They've made managing my accounts and tax stress-free. Highly recommend them to anyone looking for a reliable accounting partner.
1.Very good respond of the team
1.Very good respond of the team
2. Smoth and easy process
3.Quick and hassle free filling
4. User friendly and efficient
5. Fast and accurate and convenience
6. Good and experiance overall
Overall service is good.
Professional Service...!!
Extremely Unprofessional and Unresponsive Service – A Deeply Frustrating Experience with SmartAWARE
I would give 0 star. I am writing this as an absolute last resort, after exhausting every possible avenue to get a response or resolution from SmartAWARE. My experience with them has been nothing short of deeply frustrating, unprofessional, and completely unacceptable.
From the very beginning, the handling of my tax return was chaotic. Different members of their team provided completely contradictory advice on my case, leaving me confused and with zero confidence in their competence. Instead of resolving this confusion, they only made matters worse.
When I attempted to question and challenge these inconsistencies—as any reasonable client would—their response was to simply stop engaging. My calls went unanswered, my concerns ignored. Being effectively shut out while dealing with something as important as a tax matter is incredibly frustrating and frankly irresponsible.
What is even more disappointing is that Debganshu, who claims to run the company, and Jyothi both stopped responding entirely. This was after repeatedly assuring me that they would sort everything out. Those promises turned out to be completely meaningless, as there has been absolutely zero follow-up or communication since. The silence and lack of accountability have been beyond infuriating.
I have never encountered such a complete breakdown in professionalism, communication, and basic client care. The level of service provided is shockingly poor.
I strongly urge anyone considering SmartAWARE for tax returns, self-assessments, or HMRC penalty challenges to think twice. Based on my experience, this is a company that cannot be relied upon when it matters most.
I had a great experience with…
I had a great experience with SmartAWARE Accounts & Tax. The team was very professional, responsive, and supportive throughout the entire process. They clearly explained everything and handled my tax return smoothly without any complications.
What I really appreciated was their quick response time and transparency. They kept me informed at every step and ensured everything was completed accurately and on time.
Overall, a reliable and trustworthy service. I would definitely recommend SmartAWARE to anyone looking for professional tax assistance.
Great team and very helpful I can deal…
Great team and very helpful I can deal with no pressure everything is nice and easy going thank you 🙏
I’m very happy with the service
I’m very happy with the service from SmartAWARE team. With just one call/email, they took care of the entire tax filing process and handled my tax claim smoothly. The money was credited to my account without any issues.
This is the third year they have helped me file my tax, and every time the process has been smooth and successful. Zero failures so far. I really appreciate their support and professionalism.

Odpowiedź od SmartAWARE Accounts & Tax (UK)

Odpowiedź od SmartAWARE Accounts & Tax (UK)

Odpowiedź od SmartAWARE Accounts & Tax (UK)
Awesome support and really helpful in…
Awesome support and really helpful in every steps.

Odpowiedź od SmartAWARE Accounts & Tax (UK)
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







