Smartappliancesuk Recenzje 

663
•
Wynik TrustScore: 4.5 na 5

4,5

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

TV was lowest price I could find. Quick to respond to online query prior to purchase. Easy ordering and speedy, free delivery. Delivery slot is agreed in advance and driver gave me a call an hour or... Zobacz więcej

Oceniono na 5 z 5

Small family business but five stars in customer service that beats what big companies do. Great communication via online chat support and prompt delivery with a device that instantly worked- thank yo... Zobacz więcej

Oceniono na 5 z 5

Any queries i had pre purchase were answered quickly. Following the purchase I was emailed confirming delivery instructions which matched the details provided on the website prior to purchase. T... Zobacz więcej

Oceniono na 5 z 5

I purchased a Samsung one connect cable which is working very well and fits my TV. I found using the website very easy and I used their live chat function beforehand to check the product would be suit... Zobacz więcej

Informacje dotyczące firmy

  1. Rozrywka

Informacje przekazane przez różne źródła zewnętrzne

Home entertainment has never been so exciting, with advanced technologies that keep evolving. We’re here to help you find the TV that suits what you love to watch and how you love to watch it. Explore the world of Smart TV and browse Trusted Customer S...


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

663 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

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Odpowiada na 100% z negatywnych recenzji

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4,5

Wszystkie recenzje

(663)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 55

Napisz recenzję
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Oceniono na 5 z 5

I purchased an LG tv from Smartappliances

I purchased an LG tv from Smartappliances online. What a great company to deal with - prompt service, friendly and courteous staff, great delivery timescale and efficient after sales service.
I would definitely buy from them again, no hesitation, they just do things right!

9 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Excellent service - one step beyond!

Product was exactly what was needed and it arrived on the next day from time of order when I had been expecting 3-5 days, enabling me to fix the TV and watch England beat Wales. Excellent service - I would highly recommend this company as they went one step beyond.

7 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Absolutely amazing TV

Absolutely amazing TV.
Best price; excellent delivery service.

I wouldn’t hesitate to recommend you use this company. Delivery driver was polite and helpful.

Good communication.

4 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

I bought a LG G5 55inch off smart Appliances

I bought a LG G5 55inch off this company because they are a family firm and there prices were the cheapest by far ,ordered it and it was delivered in 4 days and on time,the courier unpacked it and assembled it to its stand and switched it on and set it up, brilliant picture and bright in the daylight also courier took away the packaging all in all a good experience would use again, Michael

3 lutego 2026
Opinia niezależna
Oceniono na 5 z 5

Very happy with my new Samsung TV.

Very happy with my new Samsung TV.
Bought over Christmas, so the holidays and snow delayed delivery.
They drove all the way from Wolverhampton to West Glamorgan, and powered it up infront of me.
Saved a lot of money compared to other sellers.
Good company!

15 stycznia 2026
Opinia niezależna
Oceniono na 2 z 5

Use a credit card to buy from this company.

I highly recommend that you only use a CREDIT CARD for any purchase made from this company, as you can then invoke Section 75 of the Consumer Credit Act 1974 if things go "wrong". Section 75 makes the card issuer jointly and severally liable with the supplier if there is a breach of contract or misrepresentation on a credit card purchase, where the cash price is > £100 and < £30,000.

I had to invoke Section 75 with my credit card company because Smart Appliances sold me a "BRAND NEW" top of the range Samsung HWQ990D soundbar which WASN'T brand new, & was delivered covered in finger prints, missing all the protective plastic wrap and in a box they had attempted to reseal... so I refused delivery and took photographs of the issues.

Smart Appliances UK then wanted me (after their delivery driver rang Smart Appliances UK for advice) to sign for said delivery; so I wrote "not accepted" with my initials on their electronic device. The delivery driver "huffed & sighed" when he saw what I had written. However I still tipped both of them for their efforts; but they didn't thank me for the money I tipped them!

The soundbar's carton had MULTIPLE labels stuck on stating check for damage BEFORE signing, & their website and email also stressed making sure all is good BEFORE signing for delivery. I dread to think what would have happened if I was foolish enough to sign to show receipt for something that I was refusing delivery of, and that they then took away with them.

All communications from Smart Appliances stopped at this point, & they didn't reply or acknowledge receipt of my written order cancellation.

Delivery took 11 days.

The price for a NEW soundbar was EXCELLENT.

However it turns out though that the price I paid was "too good to be true", because the item was 2nd hand and not brand new as they claimed.

Yesterday I received a full refund from my credit card company!

10 grudnia 2025
Opinia niezależna
Logo Smartappliancesuk

Odpowiedź od Smartappliancesuk

Hi David,

Thank you for taking the time to leave a review.

We are genuinely sorry to hear about your experience. However, we would like to clarify that this review is the first time we have been made aware of any issue relating to your order.

We have carefully checked all of our records, including emails, order notes, and delivery communications, and we have not received any contact from you prior to the Section 75 claim being raised. Had we been made aware of any concern — whether regarding condition, packaging, or delivery — we would have acted immediately to resolve it.

All items sold as Brand New are supplied to us as such and are dispatched accordingly. On the rare occasion that an issue arises, our standard process is always to rectify the matter promptly, either by replacement or refund, once notified.

We appreciate that you chose to refuse delivery, which is absolutely your right. However, without any direct communication from you following this, we were not given the opportunity to investigate or resolve the situation ourselves.

If you would like to discuss this further or provide any additional information, we would still be happy to speak with you.

Kind regards,

Smart Appliances UK Ltd

Oceniono na 5 z 5

Samsung 48" oled TV 90d

Done some homework on retailers and these came up with the best prices, also make us an offer etc , even on top off that, had some small doubts about buying ( for us) an expensive TV 3 hours away , and not on the doorstep , in case off issues etc
Mail order was arranged by sgk , guys physically deliver and unpack your check no damage and it works before leaving, communication very good on carriers and the business them selves despite being Xmas nearly
All up and running, can't fault either retailer or sgk
Excellent service so far

22 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent Company!

Throughout the whole process of purchasing a new TV from Smart Appliances, it has been a smooth, fast and hassle-free process, with good communication and reassurance from them every step of the way, and even the delivery was fast, efficient and in the time scheduled.

I’m very happy with Smart Appliances, and will definitely be shopping with them again.
I will be recommending them to all my friends and family too, so a massive thank you from a very pleased customer!

16 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

Great TV

Great communication all the way through, from smart appliances and their delivery couriers. The tv I purchased was a great price, in fact the best online and has arrived pristine. Although they are a small family run business they punch well above their weight. As they tell you at first please be patient.

29 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Great service all round

Great service.
They were quick to come back with an accepted offer.
Good commutation throughout.
Ordered Friday, delivered Wednesday (Free service)
Chaps unpacked and powered on the TV to prove all was well.
Highly recommended, will use again.
£75 cheap than Amazon!

19 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Awesome service - LG 45X950A

After purchasing the LG G5 65" TV from Smartappliance and having excellent service I decided to purchase an LG 45X950A from them.

Agreed a price that was excellent considering current market value even in the Black Friday sales and service was just as good as the TV with them unboxing the monitor and turning on and giving me time to check it over initially.

For future appliances will certainly be happy to purchase again.

25 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

Samsung 77" oled tv

Excellent company to deal with they had the lowest price and even allowed you to put an offer in. The delivery was prompt and efficient. Overall an excellent experience.

21 listopada 2025
Opinia niezależna

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