Had smart connect come in to sort our phone system. They came in showed us the money we’d be saving (which was well over 75% of the original bill) and we signed then and there. Since then they’ve kept... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
2nd site now completed and up and running . Bt wanted 3k upfront plus an additional payment per month for the work !!!!! Brian has done the whole package for a lot less per month and no upfront c... Zobacz więcej
Quote you certain prices on sign up, salesman didn't show or explain the full contract. You get sent one hours later with no cooling off period or get out clauses signing you up to lease there servic... Zobacz więcej
Reakcja na opinię
Switched away from my provider who I had been with 8 years, Stal who came out originally was very helpful and honest with us throughout. Engineers Tom and Zak were also very helpful on the day of inst... Zobacz więcej
Informacje dotyczące firmy
Dane kontaktowe
30 Christchurch Road, BH1 3PD, Bournemouth, Zjednoczone Królestwo
- 08000385005
- info@smart-coms.co.uk
- smart-coms.co.uk
3,7
Średnia
59 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 9% z negatywnych recenzji
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Inni użytkownicy przeglądali również
DO NOT USE
DO NOT USE
Was offered a contract with them and was told it would beat our current contract. After a year the prices increased drastically due to various things being added, even though these weren't explained. Totally scammed by the sales rep Daisy and feel that everytime you speak to someone they don't really give two hoots. AVOID AT ALL COSTS
20 maja 2025
Opinia niezależna
Had a smooth install
Had a smooth install, engineer was very knowledgeable and all went smoothly. Would recommend.
11 lutego 2025
Opinia niezależna
It’s a good service for businesses!
It’s a great telecom company, pryam was fantastic on what he do!
2 stycznia 2025
Opinia niezależna
Cold Calling Scammers
Cold called by this company implying that they are affiliated with BT/Open Reach in relation to the phasing out of copper wiring.
They used scam artist urgency tactics by stating that the use of telecoms copper wiring is ending next month. I thought it was weird that we hadn't had previous communications from BT or Open Reach about this. The penny fully dropped when, just moments later I was telephoned by BT.
AVOID!
9 grudnia 2024
Opinia niezależna
10 out of 10 for fast internet
Fast internet has helped our business very pleased, we are a small car Garage, So having fast Internet makes such a Difference to our livelihood as we do MOT and needed a dedicated line for it ,Our previous telephone supplier did not understand the importance of having fast Internet and good customer meant to our business and we are glad we did the change over to smart Connect , very happy customer!
15 sierpnia 2024
Opinia niezależna
Excellent service from Bryan
Excellent service from Bryan! Got everything sorted very quickly. Thank you!
28 listopada 2024
Opinia niezależna
Be very careful
Be very careful The salesman gave us a fixed price for 7 years we have not had the right price yet (always a lot more) also seam to be extra hidden costs we were not told about
UPDATE so 2 and a half years later Darren phoned me offered me his apologies for salesman not telling me the truth and offered me a discounted rate also offered me a further discount if I update this review so here I am, still don't like the company but Darren was a nice person and all be it a bit late has tried to rectify the situation. It has still cost me a lot more money than what the salesman told me but there is only so much Darren could do.
19 listopada 2024
Opinia niezależna
Wonderful Experience
Thank you Smart Coms. I have had problems in the past with other companies but since switching over to Smart Coms I have had such a fantastic service. My lines are clear and broadband is super fast. I am able to reach so many more customers since joining and my business has grown. The salesman was very polite and knowledgeable and the team back in the office are on the end of the phone if ever needed.
Thank you!
19 września 2024
Opinia niezależna
Been with them just over 4years
Been with them just over 4years, never had any issues , great customer service , super fast fibre broadband which has helped out business .. thank you Smart com of Plymouth!
17 maja 2024
Opinia niezależna
DO NOT USE IF ONLY WE KNEW, HOW BAD IT WAS GOING TO GET.
We are a very small business, and was approached by smart connect, salesman said they would take over our contract over a year later this has not been done. Lots of promises from David Pedrini (Director) we now have a court judgment pending. Our solicitors have heard the telephone conversation. and now we have to go to court. Please do not use this company. You are not getting what you sign up for. Its just a lot of unwanted trouble.
1 czerwca 2024
Opinia niezależna
DO NOT USE
DO NOT USE. Terrible company, made to believe they were working on behalf of open reach with government license. Asked to sign contracts without actually seeing any documents and then say it’s a b2b contract with no cool off period at all. Scam artists trying to sign you into contracts on false premise. Then take legal action when asked to not proceed less than 5 hours after meeting. Avoid at all costs.
14 sierpnia 2024
Opinia niezależna
Be very careful - not regulated by OFCOM
"SMART CONNECT TELECOM LTD"
Be very careful. !!!!
NO 14 day CANCELATION PERIOD once signed your trapped as YOU INVITED them in.
7 year contracts
Not regulated by ofcom etc as B2B CONTRACT.
PLEASE PLEASE PLEASE do your due diligence and get contract reviewed by a professional, NEVER sign any paperwork based on sales talk.
1 stycznia 2024
Opinia niezależna
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