filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one was unreadable,... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Deposit error cost me an evening. Put in £35 on a five-year-old phone, the cashier threw a generic 'something went wrong', but the money left my account. Took several hours and two chats before it s... Zobacz więcej
First ever online casino for me, everything felt straightforward.
Was bored, registered randomly, now I play sometimes happily.
Informacje dotyczące firmy
Napisane przez firmę
Recommended Pick 🎯 Top welcome bonus
Dane kontaktowe
Zjednoczone Królestwo
- smallharborbakery.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
after tea I requested £23 back to…
after tea I requested £23 back to PayPal. The cashier showed approved, the history showed review, and support acted like those were the same thing. Could they make the cashier any more confusing?
the cool-off kicks in the second you…
the cool-off kicks in the second you hit confirm, no waiting period of 24 hours. does the job.
Deposit error cost me an evening
Deposit error cost me an evening. Put in £35 on a five-year-old phone, the cashier threw a generic 'something went wrong', but the money left my account.
Took several hours and two chats before it showed in the casino balance. Sean on support couldnt tell me where it had been in the meantime.
Nerve-wracking.
Monday night
Monday night, £260 Visa withdrawal — old Paysafecard method stayed visible inside the account, then went missing on the final cashier screen. Profile page sent me back to chat after 8 minutes.
Half the lobby was unavailable again.
The support agent said payment team…
The support agent said payment team would update case #7493 within four hours
Next morning, nothing
Another agent said no timeframe was ever added
So which answer was made up?
maybe it is normal there, but it felt sloppy from my side
Verification began with a driving…
Verification began with a driving licence and proof of address, both accepted according to email. The next morning the account wanted the address document again. I uploaded a newer statement. The agent copied a link to the same conflicting pages, then closed the conversation while I was still typing
they did answer..
they did answer... nine days for two lines about a cashout is poor.
Email reply ignored my ticket number…
Email reply ignored my ticket number and copied the FAQ.
The messy bit was Lobby search Mon…
The messy bit was Lobby search Mon 8:37: recently played on older Chrome browser opened the wrong slot again. Support reply left the old status in history before I gave up for the night.
Support ignored what I asked.
I tried a short session with £104
I tried a short session with £104, mostly to test the site. The games loaded, yes, but every account page felt like it had a different rulebook taped behind it. maybe it is normal there, but it felt sloppy from my side.
document check Sun 21:26
document check Sun 21:26; chat could not tell me which document failed after a £140 test. Mobile page showed the wrong status while I sat in the support queue
filled it all in on a sunday morning…
filled it all in on a sunday morning with the dog wanting out, because the email set a 72 hour deadline. three KYC files uploaded, all confirmed on screen. monday, a message saying one was unreadable, without saying which. sent all three again. wednesday, a message saying the account was verified. thursday, a request for a bank statement. asked whether the wednesday message had been wrong and was told both were correct, which cannot be true of something that says verification is complete
wagering page #17875
wagering page #17875; cash balance and bonus funds were mixed together after a £260 test on the slot screen. Lobby notice turned the bonus screen into a wasted break after I checked support ticket.
Signup was fast
Signup was fast, I'll give them that. But the £20 withdrawal has taken two days and each agent gives me a different answer about where it is.
During lunch
During lunch, Spend summary mixed bonus balance with real casino deposits no clear reason given nope
the app siged me out repeatedly for…
the app siged me out repeatedly for nearly 48 hours, with no proper update.
I caught it because Free spins on Gates…
I caught it because Free spins on Gates of Olympus because the free spins counter after a £35 test dropped after one refresh. Mobile page made the payout check more confusing without a useful note.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








