SLK Mobility Recenzje 

210
•
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Next day delivery, fantastic, good price for two batteries and a charger. I fitted them the same day as delivery and charged them up. I can't wait to go out and use my mobility scooter now that I have... Zobacz więcej

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Oceniono na 5 z 5

I've used SLK Mobility for quite a few years now. Every purchase has been easy and exactly as we needed. My wife has two Mobility scooters, different sizes for different jobs , and I have a po... Zobacz więcej

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Oceniono na 4 z 5

So easy to order from with sizes and prices clearly shown. Not the first time i have ordered from them and probably wont be my last. Was a little disappointed with my delivery as it said next day but... Zobacz więcej

Oceniono na 5 z 5

I have nothing but good thinks to say about SLK Mobility . I recently purchased two new batteries for my mobility scooter. Batteries arrived by Parcel Force a couple of days after ordering them. 1st... Zobacz więcej

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Informacje dotyczące firmy

  1. Producent baterii

Napisane przez firmę

Our aim is to provide top quality mobility scooter wheelchair batteries and chargers at the very lowest prices you will find online.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

210 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 66% z negatywnych recenzji

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4,4

Wszystkie recenzje

(210)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 38

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Oceniono na 1 z 5

A complete waste of money

The batteries were nowhere near the claimed 75Ah. The original batteries lasted 10 years and were good for an hour or more driving. The SLK ones barely managed 20 minutes and resulted in strandings. They rapidly deteriorated and were useless within a few months.
They were replaced with a pair of Varta car batteries from Tanya which not only restored performance but were half the price and have a 4 year guarantee.

6 października 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Hello

Our batteries come with a 12 month warranty so any problems with be rectified. You should not use a car battery on mobility scooter/wheelchair.

Kind regards

Oceniono na 5 z 5

I purchased a SlK

I purchased a SlK - Solax - autofold scooter yesterday which is excellent value and goes well. Since I live locally, I visited their warehouse and they were very helpful and understanding and gave a demo. Better than buying on line with delivery. Well done all at SLK.

7 października 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Hello Keith

Thank you for your order and we are delighted that you are happy with your new mobility scooter.

Kind regards

Oceniono na 1 z 5

Slk battery

Slk scooter batteries for mobility scooter 15 ah lasted for 1 year and then quickly detiorated, loosing half of its initial volume. Only using it once a week, charging right after use. Seller has disapered. Better try some other maker

27 września 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Hello

Not sure if you are getting confused with another business. We offer a 12 month warranty on batteries and are still in business.

Kind regards

Oceniono na 5 z 5

Customer service as it should be.

I ordered two batteries for next-day delivery but although dispatched, they did not arrive. A quick phone call to customer services had another set of batteries dispatched immediately, which arrived the next day. The original batteries arrived two days later, so as asked, I refused delivery and all was well. Excellent customer service and good value goods.

23 lipca 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent service and brilliant…

Excellent service and brilliant product, had a missing part to my mums mobility scooter which they sent out the next day to me.. really impressed with the customer service and help they provided.

3 września 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Hello

Thank you for your 5 star review. We are glad you received the missing part.

Kind regards

Oceniono na 5 z 5

I've used SLK Mobility for quite a few…

I've used SLK Mobility for quite a few years now.
Every purchase has been easy and exactly as we needed.
My wife has two Mobility scooters, different sizes for different jobs , and I have a powerchair wheelchair.
I've ordered batteries for all three, all different sizes and amperage.
Good price , quick secured delivery and excellent quality batteries.
Will I use them again ?
Yes ! Im just about to order some for a friend 👍

14 sierpnia 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Thank you so much for the 5 star review.

Kind regards

Oceniono na 5 z 5

Very highly recommended

I have used this company on previous occasions and never had any problems with any battery. Very helpful customer service and any queries. Will continue to use and recommend highly

9 lipca 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Thank you so much for your positive feedback which is most appreciated.

Kind regards

Oceniono na 5 z 5

Easy to online order

Easy to online order. Good choice of batteries. Helpful customer service. Fast delivery

15 sierpnia 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Hello

Thank you for excellent feedback which is most appreciated.

Kind regards

Oceniono na 1 z 5

vicky was very rude dont work with this…

vicky was very rude dont work with this company

27 sierpnia 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Hello

I think you may be confusing us with another company. We do not have anyone called Vicky within the company.

Regards

Oceniono na 5 z 5

Purchased 75 amp Gel batteries and they…

Purchased 75 amp Gel batteries and they have exceeded my expectations. Previously was able to get around 18 miles on my scooter but now getting around 25 miles with increased power on hills. Will definitely purchase from this company again.

2 sierpnia 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Thank you Jason for your positive feedback. We are pleased our top of the range gel batteries are exceeding your expectations.

Kind regards

Oceniono na 5 z 5

So impressed with the fantastic service…

So impressed with the fantastic service I received from SLK Mobility.
Called SLK customer service as I had a problem with my mobility scooter batteries, they could not have been more helpful, friendly and courteous.
Replacements received within 48hrs.
Highly recommended

28 lipca 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Thank you for your positive feedback.

Kind regards

Oceniono na 5 z 5

Excellent customer service from start to finish

Purchased some mobility batteries recently and couldn’t be happier. The batteries are great quality, but what really stood out was the excellent customer service. Friendly, helpful, and kept me updated every step of the way. Would definitely recommend and buy from them again!

14 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

Batteries should last more than one year.

I bought a pair of batteries to replace my 6 yes 6 year old batteries and they worked well to start with.unfortunately one month after the warranty ran out they failed,like all the other people with complaints slk came up with quote, you failed to charge them correctly. I was an engineer for 50 years and i think I know how to look after batteries. They will not accept the fact that batteries can be dud. My advice is to steer clear of slk, ok they're competitive but it's not reason to sell rubbish. My neighbour bought his buggy 5 years ago he uses it 7 days a week, when asked about charging he said oh when the light starts flashing.

7 czerwca 2025
Opinia niezależna
Oceniono na 1 z 5

Poor quality Batteries and uncaring company

We purchased two 12V 36Ah SLK batteries to replace the batteries that had been in our scooter for over five years. We bought these batteries on July 29, 2024, and they were shipped very quickly; however, that is the only positive aspect of our experience with this company.

The batteries were installed in August 2024 and worked well after a full charge. They have only been used once a week, and sometimes we even missed a week of use, so the usage has not been heavy.

However, eight months later, the batteries are no longer able to hold a full charge. We have tried two different chargers to confirm the issue. When used, the batteries only last about 15 minutes with light use.

This performance is disappointing, especially considering our previous batteries lasted over five years. When we contacted SLK, we were honest and mentioned we sometimes charged every other week as the scooter did not get used much. We were informed that not charging the batteries after every single use voids the warranty. This information was never provided to us when we made our purchase, nor was it included in the email receipt or in the packaging with the batteries.

Given that this is a company selling mobility products, they seem to have little regard for their customers. Stephen Knell has replied to my emails but has never addressed me by name and shows no concern about the batteries' poor performance. One response stated,
“Hello,
Unfortunately nt charging the batteries correctky would cause damage and this would be the reason for them not lasting.
This would be the same with any batetries. It is very important you look after them and charge them correctly.”
This response reflects a lack of customer care, with rushed replies and spelling mistakes.

I cannot recommend this company and strongly urge potential customers to consider other options for better products and a company that values customer service and provides empathy to their paying customers.

I have no doubt that ‘caring’ Stephen Knell will reply to this review stating his only comeback after every email to him. This being that because we did not charge after every single use, (god forbid we miss a charge after only 10 minutes of use), this voids the warranty.

17 marca 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Hello

We are sorry you are experiencing difficulties. Batteries require charging after every use and if not in use should be charged weekly. We have information this information in the battery box. The manufacturer of your wheelchair/scooter will say the same in their manual. We are sorry you are not happy but you need to look after batteries as per manufacturer guidelines.

Regards

Oceniono na 1 z 5

Never again

I ordered batteries for my mobility scooter in your store on eBay 3 times over 1.5 years, the last time in October 2024, the batteries lasted for 3 months (the seller gives a one-year warranty for them). When I asked about the warranty, I was firstly accused of not studying the attached instructions (which were not in the box with the batteries at all, as well as a warranty card), improperly charging the batteries and ruining them, accordingly, no warranty is provided, secondly, the seller slk mobility blocked me on eBay. I ordered SLK Gel Platinum batteries in January 2025 directly on the website of the company slk mobility, having previously clarified how fresh the batteries were, and what would be in the box - instructions, warranty card, etc. They sent me batteries made in July 2023, there were no documents in the box, except for a form for tax exemption. When I asked about the quality of the goods, I was accused of lying once again, saying that all the papers were presented, and roughly speaking, they sent me away. So, the company SLC Mobility does not care about its customers at all. I do not recommend this company to anyone. Update: The seller once again tries to prove that there should be instructions with the batteries, but they were not in any of the packages, and I ordered them 3 times in a year and a half. Probably, if the batteries were of high quality, they would last longer than 3-4 months. Of course, it is much easier for the seller to accuse the buyer of improper use than to admit the fact that he sells outright rubbish. I carefully studied all the positive reviews and came to the conclusion that buyers mainly write reviews immediately upon receiving the goods and evaluate the delivery time, and not the quality of the goods, which cannot be assessed immediately, it takes time to understand how high-quality the goods you were sent are. My initial review of the company remains the same, I just added a few details. I hope that my experience will be useful for buyers, and I wish the seller to test the quality of his products on himself.

28 stycznia 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Hello

Charging instructions should be in the box with batteries. We also referred you to your mobility scooter manual which stated the same charging instructions as we gave you. Batteries come with a one year warranty as long as batteries are charged correctly.

Regards

Oceniono na 5 z 5

New battery's.

I ordered the battery's that I needed for my rascal frontier scooter and I had them within 48hours. I would recommend to anyone who wants to buy batteries for their mobility scooter.

19 lutego 2025
Opinia niezależna
Logo SLK Mobility

Odpowiedź od SLK Mobility

Thank you for your feedback.

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