Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent customer service. It was refreshing to speak to someone who wanted to assist with a query I had. Fast turnaround and excellent craftsmanship. Delivered on time as advised. I can highly... Zobacz więcej

Oceniono na 5 z 5

I was looking for a bed with a tall headboard and saw the Leonie divan bed on-line. I requested fabric swatches which arrived quickly. I ordered the bed and spoke to Ashley who was easy to contact, wa... Zobacz więcej

Oceniono na 5 z 5

Great service, prompt reply to any queries and good advice. I purchased a footstool that was made to order in a size to suit our lounge, material samples were very helpful and we are extremely pleased... Zobacz więcej

Oceniono na 5 z 5

The delivery came on time. The headboards were excellent quality and were the best ones I have seen. Very happy with the results.

Informacje dotyczące firmy

  1. Producent mebli
  2. Sklep z łóżkami
  3. Sklep z meblami do sypialni

Napisane przez firmę

The team at SleepStyle have a collective 40+ years experience in manufacturing bedroom furniture and take great pride in the service we deliver to our clients. Most of our products are manufactured to order and so can be customised to your desires, our aim is to offer the best quality materials and finishes to deliver the ultimate WOW factor in your bedroom. With free and speedy delivery, we aim to ensure you receive and enjoy your furniture faster that you can say "good night".


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

518 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I purchased the Olivia winged double…

I purchased the Olivia winged double bed. Absolutely beautiful, even nicer when you see it in person. Very comfortable. Very well made really . Thank you

27 maja 2023
Opinia niezależna
Logo Sleepstyle

Odpowiedź od Sleepstyle

Thank you for taking the time to share your Sleepstyle experience, Grace.

Oceniono na 5 z 5

Swatches made it so much easier to make…

Swatches made it so much easier to make the right decision. The stool is stunning, amazing quality. So happy with our purchase.

30 marca 2023
Logo Sleepstyle

Odpowiedź od Sleepstyle

We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community!

Oceniono na 5 z 5

Bench/ footstool

Ashley was the best communicator here . Provided me with detailed dimensions of the bench i needed. Ashley was very polite and did not rush me at all

17 marca 2023
Logo Sleepstyle

Odpowiedź od Sleepstyle

Thank you for taking the time to share your Sleepstyle experience, Anjana. We are lucky to have amazing customers like you!

Oceniono na 1 z 5

Very disappointed.

We purchased a Chesterfield Footstool from Sleepstyle Ltd. We ordered several colour swatches from the company preceding the order, so we could make the correct choice. The stool was delivered, however, it was not the colour of the swatch we chose (Truffle); in fact it actually matched the lighter sample (Mink) that we had also ordered a swatch sample of. I immediately complained to the trader and I was advised no returns, refunds or discounts were available. After several email exchanges, I was unable to get a refund or any discount on the stool which was a huge disappointment as it wasn't what we ordered and it cost a lot of money. I had provided images of the stool with both the Truffle and Mink swatches against the images to show the colour of the stool was an identical match to the Mink not the Truffle we ordered, however, the trader continued the narrative it was Truffle regardless of the photographic evidence. He offered to send further samples of the swatches but there was no point as we had 2 sets of each of the samples already which all showed the stool matched the Mink colour. On their website, it is quite clear that Truffle is a much darker colour compared to the Mink, however the stool is not and does not match the sample we chose. Extremely disappointed as the trader did not offer any form of refund, exchange or even a discount despite the clear evidence.

18 listopada 2022
Opinia niezależna
Logo Sleepstyle

Odpowiedź od Sleepstyle

Hi Suzy,

Thank you for leaving your feedback.

Unfortunately we were unable to offer an exchange or offer a discount as the item was manufactured in the correct fabric.

You did order fabric swatches on 2 separate occasions. The first lot being 12 months and 2nd set being 3 months before you placed your order.

We also sent images of both the truffle and mink to show a comparison and offered to post further samples out to show there was a clear difference in both the fabrics but you were still adamant that we had make your product in the wrong fabric.

As we know for sure the church fabric was used to make your footstool, we were unable to offer a refund or a discount.

Apart from your complaint about the fabric, you haven’t mentioned any quality issues which gives us great pleasure knowing the quality of the product was on point.

Thanks again

Team Sleepstyle

Oceniono na 5 z 5

Excellent bench and service

Have been looking for a narrow bench for the foot of the bed for a long time. Good swatch service and nice to be able to choose the length. Quick delivery and well made, just needed to screw on the legs. Very happy, can recommend.

1 marca 2023
Logo Sleepstyle

Odpowiedź od Sleepstyle

We are really pleased to read your review, Rosemarie!

Oceniono na 5 z 5

Custom made footstool

My foot stool arrived today and just to say a massive massive thank you for all your help in getting this sorted. Ashley went above and beyond to make sure that he did all he could to sort out the problems with my delivery firm not showing up/delivering the fabric to Sleepstyle. I eventually managed to resend the fabric to Sleepstyle using a different delivery company and the turnaround on manufacturing the footstool was very quick and was delivered to us today.

It looks fantastic and we can’t recommend your company enough. Thank you again for your help.

27 marca 2023
Opinia niezależna
Logo Sleepstyle

Odpowiedź od Sleepstyle

Hi Lisa, Thank you so much for leaving us a five star review! We really appreciate you leaving us some wonderful feedback. Please feel free to contact us if you ever need anything in the future.

Oceniono na 5 z 5

Really pleased with my purchases

Really pleased with my purchases. Customer Service was impeccable. Well made and delivered in good time.

Would highly recommend.

8 marca 2023
Opinia niezależna
Logo Sleepstyle

Odpowiedź od Sleepstyle

We can’t thank you enough for the kind words about mrs Dennel. Your review means a lot to us and lets us know we’re on the right track!

Oceniono na 5 z 5

Excellent headboards

Two headboards made to my specification from a good choice of styles and fabrics.
Helpful interactions with staff at
Sleepstyle.

11 marca 2023
Logo Sleepstyle

Odpowiedź od Sleepstyle

Thank you for the positive review, We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you!

Oceniono na 5 z 5

Beautiful footstool

I am so pleased with the footstool I ordered. As I wasn’t sure about the material that would match my sofa Ashley was kind enough to send 2 sets of material swatches. The footstool is expertly made, arrived within a week and was well packaged. I recommend this retailer.

3 marca 2023
Opinia niezależna
Logo Sleepstyle

Odpowiedź od Sleepstyle

Thank you for your lovely review and we are happy to hear you had a positive experience at Sleepstyle!

Oceniono na 5 z 5

Fantastic Foot stool and Excellent customer service

Fantastic product and service from Sleepstyle. Prior to purchasing I had a couple of questions which were answered quickly. I ordered a couple of swatches that arrived the next working day. After making the order the item arrived very quickly and was packaged very well.
The item (Ashford Chesterfield foot stool/coffee table) is beautiful! We're really pleased with the item. It's made very well and looks excellent in our living room!
I would strongly recommend ordering from Sleepstyle.

5 lutego 2023
Opinia niezależna
Logo Sleepstyle

Odpowiedź od Sleepstyle

Hi Graham, thank you so much for taking the time to provide feedback. We are so delighted that you rate our service as 5 star as we strive to provide just that for all our customers.

Oceniono na 5 z 5

Beautiful Headboard.

Excellent customer relations over my Chesterfield Super King Headboard. Ashley is professional and nothing was too much trouble to assist my queries. Quality product and workmanship.

14 lutego 2023
Opinia niezależna
Logo Sleepstyle

Odpowiedź od Sleepstyle

Hi Jilly, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain excellent standard of service to our customers.

Oceniono na 5 z 5

Can not fault anything!

Great customer service always at the end of the phone or available to email you back. Product was made bespoke to the measurements of my bed which was great and the headboard is made to such a high quality standard. Had an issue with the shipping company but Sleep Style contacted the courier and sorted it out for me.

6 lutego 2023
Logo Sleepstyle

Odpowiedź od Sleepstyle

Thank you Amelia, we are always happy to help where we can! We really appreciate your feedback and of course if you need anything just let us know.

Oceniono na 5 z 5

Fantastic customer service great quality product

After having an appauling experience with a well known high street sofa and bed retailer and having to return a very expensive poorly made bed.
I ordered some free swatches online from a couple of smaller retailers. I choose my bed style and fabric then called to ask a few questions. This is where the great customer service started. I was given some great advice and decided to go ahead and order from SleepStyle. The bed was made and ready to be delivered in less than 2 weeks.

Unfortunately, the base was cosmetically damaged on delivery. However, the customer service was second to none! I emailed photos at around 8:30 p.m., just after delivery, and within 15 minutes , I unexpectedly received a call from the owner.
Ashley couldn't have done anymore to resolve the issue and put my mind at rest immediately I was offered the use of the bed base whilst a new one was made for me. Which was great as I only had a mattress on the floor.

The new bed base has just been delivered (it took just over a week) by a fantastic guy who helped put the bed together.
I am extremely happy with my new bed and over the moon with the service I have received. I will definitely be recommending this company and using them again!!
Service is everything and this company delivers. Thank you Ashley

7 lutego 2023
Opinia niezależna
Logo Sleepstyle

Odpowiedź od Sleepstyle

Wow thank you so much for leaving a fantastic review for us!

We're so grateful for your recommendation and really appreciate your compliments, we try our best to ensure we always offer impeccable customer service!

Please don't hesitate to contact myself or our friendly team if we can help you with anything at all!

Oceniono na 5 z 5

Stunning headboard

The headboard is fabulous, absolutely stunning. And half the price of other companies I was researching eg Loaf. I really cannot praise enough the quality of the headboard and the efficiency of Sleepstye.

26 stycznia 2023
Logo Sleepstyle

Odpowiedź od Sleepstyle

We’d just like to thank you for taking the time to write a positive review of, Debra. We’re a small, family run local business here at Sleepstyle and every bit of feedback like this does so much to help us out!

Oceniono na 5 z 5

Fabulous service and beautiful product

Sleepstyle were brilliant. Wanted to order a footstool ahead of Christmas and communications with Ashley were excellent. I was really pushing Christmas delivery times having left my order a little late but the team delivered the item with plenty of time to spare. I absolutely love the product, by far the best footstool for the price on the market. Very happy with my purchase and experience

28 listopada 2022
Logo Sleepstyle

Odpowiedź od Sleepstyle

Thank you so much for your kind words, Holly. We really appreciate you taking the time out to share your experience with us and we agree, Ashley is truly a gem to have on our team!

Our priority is customer service and we are ecstatic that we met that mark! Kind folks like you make our job a pleasure.

Oceniono na 5 z 5

Fabulous product and fantastic customer…

Fabulous product and fantastic customer service. I’ve seen many smaller, more inferior footstools/coffee tables for twice the price! I genuinely cannot recommend enough!

2 stycznia 2023
Logo Sleepstyle

Odpowiedź od Sleepstyle

Hey Caroline, Wow thank you so much for leaving a fantastic review for us!

We're so grateful for your recommendation and really appreciate your compliments, we try our best to ensure we always offer impeccable customer service!

Oceniono na 5 z 5

I got a Chesterfield floor standing…

I got a Chesterfield floor standing headboard, fantasy velvet glacier fabric. I got a swatch of the fabric before ordering which I would advise. It was a little expensive but honestly worth it. I had no trouble with customer service and they delivered within 3 weeks.

14 grudnia 2022
Logo Sleepstyle

Odpowiedź od Sleepstyle

Thank you for the awesome review, Saffron. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej