SLEEP365® Recenzje 46

Wynik TrustScore: 4.5 na 5

4,5

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 2 z 5

I love the mattress I purchased. However, I went to the location in Marin and purchased my mattress late January. I was told that I would probably receive the mattress at the end of March. I didn't... Zobacz więcej

Oceniono na 5 z 5

Dominick gave us a real education on the latex and latex hybrid options and we walked away feeling like we understood enough to make a good decision for ourselves. He listened and there was no pressur... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Dom gave me exceptional service. I was warmly welcomed and carefully listened to regarding my needs. He provided helpful feedback and advice as well. After trying a few mattresses, I found what I be... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My roomate and I were both in the market for new mattresses, so we checked out Sleep 365 after hearing about their organic options. Th estore is modern and cozy, and the team there is awesome. THey le... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z materacami
  2. Sklep z meblami do sypialni
  3. Sklep z artykułami ekologicznymi

Napisane przez firmę

SLEEP365® is a sleep lifestyle brand that champions a life lived to its fullest potential through the power of healthy sleep. With a commitment to sustainability, we craft organic, non-toxic bedroom products, ensuring our customers' comfort is in harmony with the planet. Our team’s expertise delivers a curated selection of accessible luxury products, each one tailored to meet your unique sleep needs and enhance your nightly experience For Every Good Night.


Dane kontaktowe

4,5

Doskonała

Wynik TrustScore: 4.5 na 5

46 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 66% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Sleeping on clouds!

Very friendly and knowledgable staff. The store was equipped with samples of all their products so you can make an informed decision based on your experience. I was so excited to set up my bed with the new pillows, sheets and comforter. What a blissful delight when I crawl into bed every night!

5 stycznia 2026
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Odpowiedź od SLEEP365®

Thank you for sharing Ivania! We're glad to hear that being able to experience our sleep products helped you make an informed decision. And we're thrilled to know that you are enjoying them with blissful delight!

Oceniono na 5 z 5

No pressure and empowerment to make a good choice

Dominick gave us a real education on the latex and latex hybrid options and we walked away feeling like we understood enough to make a good decision for ourselves. He listened and there was no pressure to buy. We came back and bought two days later with the help of Michael. He was prepared for our visit to narrow down the specific comfort levels we needed for our mattress, and made the ordering process smooth, simple, and clear. This was overall a great buying experience, and a real relief that we feel confident that our purchase will meet our needs. Looking forward to our mattress delivery!

3 stycznia 2026
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Odpowiedź od SLEEP365®

Thank you for sharing your pressure-free experience with learning from Dominic and making your purchase with Micheal's assistance. We're so happy that your had a great buying experience and are confidently looking forward to your new organic latex mattress.

Oceniono na 5 z 5

Great service made up our mind and decide to buy.

The person Named Michael, who helped us, was great. He made the experience great. We were really happy with his knowledge and helpfulness. We decided to go ahead and purchase our new mattress from your company based on his assistance. When we left the store we decided to go ahead almost immediately. Everything suited and fulfilled our needs. Thank you very much, for Michael and your quality product. Again thank you for Michael's service. He was excellent. We hope that, when it arrives, it lives up to our expectations and fills our needs. His knowledge was very impressive and he was very helpful.
Patty Boone for whom this is a Christmas Present, is very happy too. She got hopefully what she wanted. She seemed extremely happy.
And that is what i wanted. Good Job !!

23 grudnia 2025
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Odpowiedź od SLEEP365®

Thank you so much, Dave. We appreciate you sharing how Michael's service and knowledge helped you make a decision for products that best suit your and Patty's needs. What a lovely gift!

Oceniono na 5 z 5

Staff is knowledeable.

We knew nothing about mattresses and staff was very informative.

1 grudnia 2025
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Odpowiedź od SLEEP365®

Thank you, John. We appreciate you sharing about our informative sleep consultants and that you learned about mattresses during your visit. We're here whenever you have questions and for all of your organic sleep needs.

Oceniono na 5 z 5

Dominic and Michael were wonderful to…

Dominic and Michael were wonderful to work with. They went above and beyond to get me the right mattress and helped to move up delivery when I needed it sooner. Very much appreciated

29 listopada 2025
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Odpowiedź od SLEEP365®

Thanks for your five-star review, Justin. We appreciate you sharing how Michael and Dominic went up able and beyond helping you select your Naturepedic organic mattress and were able to assist with getting your delivery quickly.

Oceniono na 3 z 5

Ordering issue

I had a good experience with Michael at the showroom but felt disrespected when I called to make my order over the phone several days later. I was mistaken that a floor model was included in a holiday promotion including 2 pillows and was rudely corrected. The delivery process went smoothly and the bed has been great since.

28 listopada 2025
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Odpowiedź od SLEEP365®

Thank you for taking the time to share your feedback. We're glad to hear that Michael provided excellent service during your showroom visit and that you're enjoying your new bed!
We sincerely apologize for the experience you had placing your order over the phone. That's not the level of service we strive to provide, and we regret that the clarification about the promotion wasn't handled with the courtesy and respect you deserved. We'll be addressing this with our team to ensure all customer interactions are handled professionally and kindly.
We appreciate your business and are pleased the delivery went smoothly. If there's anything we can do to improve your experience going forward, please don't hesitate to reach out.

Oceniono na 5 z 5

Great Experience

Dominic was knowledgeable, helpful and patient. He made finding the perfect mattress a breeze and with zero sales pressure.
I highly recommend Sleep 365!

4 grudnia 2025
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Odpowiedź od SLEEP365®

Thank you, Kelly. I am so glad you enjoyed a pressure-free experience finding the perfect mattress with Dominic's expert assistance. We appreciate your high recommendation of SLEEP365.

Oceniono na 5 z 5

Richard was amazingly helpful

Richard was amazingly helpful! Would definitely return to Sleep 365 in Marin!

4 grudnia 2025
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Odpowiedź od SLEEP365®

Thanks, RK! We appreciate you sharing how amazingly helpful Richard was during your shopping experience. We look forward to you returning to SLEEP365 in Marin.

Oceniono na 5 z 5

We had an amazing experience at Sleep…

We had an amazing experience at Sleep 365 exploring all the organic mattress options, pillows, and bedding! The location is gorgeous and the staff is so kind. We felt listened to, well taken care of, and knew we were working with a knowledgeable professional! Organic bedding and a non- toxic sleep environment is so important and we are happy there is a place in Marin that we can shop!

2 grudnia 2025
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Odpowiedź od SLEEP365®

Thank you, Shannon! We're so glad you had an amazing experience at our Marin location. Creating a non-toxic, organic sleep environment with supportive, caring service is what we're all about. We appreciate you and look forward to seeing you again!

Oceniono na 5 z 5

Very happy with Sleep365/Naturepedic

Great customer and amazing products.

26 listopada 2025
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Odpowiedź od SLEEP365®

Thank you so much, Valerie! We're happy to hear that you were pleased with our customer service and found our products to be amazing!

Oceniono na 5 z 5

We had a great experience working with…

We had a great experience working with both Michael & Dominic during the pre and post sales process. The selection was great, their help was superb, and the ordering & delivery process was seamless!

8 października 2025
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Odpowiedź od SLEEP365®

Thank you for sharing your great experience before and after ordering with Michael and Dominic, Sharon. We're glad to know that you found the selection great, the customer service excellent, and the process of ordering and delivery to work so well. We appreciate your feedback and look forward to helping you in the future!

Oceniono na 5 z 5

Richard is great!

Richard is great!

Love our new mattress!

13 października 2025
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Odpowiedź od SLEEP365®

Thanks for the great review of Richard's customer service, Kris. We're so happy to know that you love your new organic mattress! We look forward to to helping you with your future mattress and bedding needs!

Oceniono na 5 z 5

At last

I bought my Naturepedic mattress in San Rafael. It was my fifth mattress in 6-7 years, all of them expensive, organic, and awful one way or another. Richard was immensely helpful, guiding me through the various possibilities and directing me away from my first choice of topper, saying that the firm one was the most exchanged. He was right. Even the medium has proven to be a bit too firm and I’m in the process of exchanging it for the soft. He made that easy too. He recognized me when I returned several months later and remembered that I live some distance away. At last, the perfect mattress. Highly recommend Naturepedic and Richard.

24 listopada 2025
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Odpowiedź od SLEEP365®

Thanks for sharing your experience, MJ. We are happy to know that Richard's service has helped you find the "just right" with your Naturepedic organic mattress. We are here to support you with any future mattress, pillow, and bedding needs!

Oceniono na 5 z 5

Helpful salesperson in store

Helpful salesperson in store. Good delivery.

7 listopada 2025
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Odpowiedź od SLEEP365®

Thank you, Margaret. We are happy to learn that you were pleased with our helpful sleep consultants and that enjoyed a good delivery experience. We aim to deliver the best in customer service through the whole process. We're here for all your future bedding needs!

Oceniono na 3 z 5

5 stars for the in store experience

5 stars for the in store experience. The sales person was patient with questions and ensuring we got our answers. 2 stars deducted for the delivery experience. The delivery people were rigid about not moving a base that came with the mattress and charged more when we couldn’t move it ourselves and they had to to fulfill their job of moving old mattress to another bedframe

8 listopada 2025
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Odpowiedź od SLEEP365®

Thank you for taking the time to share your feedback, Shruti. We're delighted to hear that your showroom experience earned five stars—our team works hard to provide excellent service, and it's wonderful to know they made a positive impression.
We also want to acknowledge your overall three-star rating. Your feedback matters to us, and we're committed to ensuring every aspect of your experience meets the high standards you experienced in our showroom. Our management team has reached out to you directly because we genuinely want to make this right.
Our goal is for you to feel completely satisfied from the moment you start shopping with us all the way through delivery and beyond, as you enjoy restful sleep on your new organic mattress. We appreciate the opportunity to address your concerns.

Oceniono na 5 z 5

Sheryl is a Star!

Sheryl does a great job running the showroom and is very pleasant as she shares her product knowledge. I feel like buying a bed can be a little confusing, but Sheryl made it easy! I am very happy with my purchase and so is my brother as well as my friends. We are all sleeping better!!!

13 września 2025
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Odpowiedź od SLEEP365®

Thank you, Barbra. We're glad you had an easy and pleasant experience shopping for your new mattress with Sheryl. We appreciate you sharing with your friends to ease their new bed shopping as well! And we're so happy to know that you are all sleeping better!

Oceniono na 5 z 5

I found this company through a very…

I found this company through a very good friend and client that recommended non-toxic cotton for my household and pregnancy and this pillow is INCREDIBLE! I received the two pillow cases that are 100% organic cotton and now I can’t go back!

3 listopada 2025
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Odpowiedź od SLEEP365®

We're so glad you found us, Brooke! And we're so happy to hear that you are finding your non-toxic, organic pillow and organic cotton pillowcases to be incredible! Thanks for your review.

Oceniono na 5 z 5

Great service and information

From the get go, we have had a highly positive interaction. Richard has been patient, helpful with explanations about the mattress and pillow products, materials and types of firmness, and the delivery process. Be it email, text or phone call, he has been courteous and extremely helpful. We'll be back for sure!

31 sierpnia 2025
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Odpowiedź od SLEEP365®

Thanks so much for sharing your experience!

Oceniono na 5 z 5

My roomate and I were both in the…

My roomate and I were both in the market for new mattresses, so we checked out Sleep 365 after hearing about their organic options. Th estore is modern and cozy, and the team there is awesome. THey let us try everything without hovering over us. We each found something that worked, and now we're both obsessed with how comfortable our beds are. Plus no weird chemical smells like the online ones we tried before.

16 września 2025
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Odpowiedź od SLEEP365®

Thanks, Lawrence, we appreciate you sharing your experience. We're so glad you found the process and the products to be postive!

Oceniono na 5 z 5

I really like shopping at sleep365

I really like shopping at sleep365. The website is really nice. It is easy to navigate and shop around to find what I need to find. There's a lot of details provided for multiple sizes of beddings. What is really helpful is that there are multiple options for payment like PayPal.

28 października 2025
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Odpowiedź od SLEEP365®

Thanks so much for sharing your web shopping experience at SLEEP365! We appreciate your feedback.

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