We booked Skyline Taxis for an airport pick\-up very early in the morning\. As soon as we landed, our driver, Jason Kirwood, texted us to confirm that he was on his way and let us know where to m... Zobacz więcej
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Jason ( driver 630 ) was amazing picked us up from Birmingham International Airport at 01:30 and the service was flawless. Luxurious vehicle so so comfortable and Jason was so friendly and great to ta... Zobacz więcej
I would like to inform you that your telephone operator was extremely rude during a call today, 29/08/2026, at around 14:30. He was yelling at my friend and me, asking, "Can you not understand Eng... Zobacz więcej
Our service into Milton Keynes from Winslow was on time and the driver was great. He suggested a pick up point from the Bowl so we booked our return trip from there. It did not turn up. The phone lin... Zobacz więcej
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Missed train…thanks!!
Pre-booked a taxi for 11.45 to train station. Booking accepted, no contact, driver not assigned. Called skyline who said drivers don't have to accept the booking and nobody is available!!!! Poor excuse for a taxi service with zero customer service skills! My daughter will possibly miss her train!!
The taxi showed up he called us and we…
The taxi showed up he called us and we informed him we would be down in a couple of minutes. As we approached the car he drove off whilst we were standing right by his car! Unreliable and waste of time
Booked a taxi to go to the hospital for…
Booked a taxi to go to the hospital for 830 am day before 835 I rang them they said soon about 7 minutes rang again in ten minutes they said any five minutes five minutes later driver rang going to be about 8 minutes I told him what for and said I’m now late for my hospital appointment then the taxi office rang me to say they will have to send another driver because I shouted at the very late driver I just cancelled the taxi will never attempt to use them again
Terrible experience
Terrible experience. Ordered two taxis as there was 8 of us, taxis running behind. 1 taxi turned up. The other taxi was on route and couldn’t t find us. 2 adults and 2 children standing out in the cold. Shared the location with the driver, called and spoke with the driver and he couldnt find us when the other taxi could. It’s the main taxi rank for the bowl. Taxi driver said he would then come and then I got a message through saying he had cancelled the trip. Luckily a black cab came along soon after and picked us up.
DO NOT USE !!
DO NOT USE !!! Driver was abusive to my lone female partner ,and actually shouted at her in the street ,because he pulled outside the wrong address ,and rang her saying 'where are you ?' ,she told him not a problem I'll walk to you ,only a 100 yards max ,and because he had to wait approx 1 minute ,he thought it was appropriate to get out his taxi and started shouting ,which was very upsetting ,and borderline criminal ,a man abusing a lone female ,tried to complain to skyline ,and there lack of interest just proves what sort of company they are
We prebook taxi for school run They…
We prebook taxi for school run They never turn up on time. Some of the taxis smell of stale fag smoke. The drivers lie and say they turned up and we want waiting .. Then today when the taxi turned up 45 minutes late he tells me they don’t really want school runs at 6 pounds they only want big fares like airports. Good luck if you want a taxi from skyline
Unreliable poor service
Twice now this taxi firm have let me down. Pre booked 3 days ago for a taxi to take me to the train station. 5 minutes to go and they still hadn’t found a driver. Yeah they’re cheaper but they’re Unreliable. Avoid
Avoid at all costs…
I would highly recommend avoiding this Taxi company, on numerous occasions they have accepted bookings and they’re not been able to fulfil it, leaving me stranded on the last occasion. I had a very important meeting to get to after a family bereavement which because of their lack of transparency and ability to deal with issues I ended up missing and had to reschedule after them being over 45 minutes late
Hypocrisy and double standards - DO NOT USE
DO NOT USE. Can see there are many 1 star and 2 star reviews, and I can empathise with all of them. This company loves to charge their customers an additional 'waiting fee' after just 3 minutes of waiting, but when their own drivers (on numerous occasions) turn up over 15 minutes late, then it's 'not part of their policy to provide refunds'. When a customer has no idea of whether their driver will be on time or 15 minutes late, who can blame them for not being ready on the dot, standing and waiting in the cold? Hypocrisy and double standards.
Massively down hill.
Massively down hill.
Used these and have been as loyal as possible spending hundreds if not thousands of pounds.
The last week they have been extremely unreliable.
Avoid .
Shocking service and the telephone call…
Shocking service and the telephone call centre is absolutely useless. Let down Saturday night and Skyline where no help whatsoever. Will never use them again
OVERCHARGED BY SKYLINE TAXI
OVERCHARGED BY SKYLINE TAXI
I have been quoted a price then they chargev whatever they want (30% more) . I have made 4 calls so far and I only get excuses. I had to dispute the charge with my credit card. STAY AWAY FROM THEM!
Terrible service
Terrible service. Pre-booked for a certain time and it finally arrived half an hour late.
Skyline made a hasty decision to have…
Skyline made a hasty decision to have fixed price for all journeys just to compete UBER . No more complaints about fares
The Driver Number 1156
The Driver Number 1156, Vehicle Seat Alhambra, License: MK4858, was very rude.
He does not have good customer service. He called my mobile on landing, immediately after the plane had landed, asking all the questions that had been asked when we booked the Taxi.
He was verbally rude and kept attacking us when driving us back to Milton Keynes, claiming it took us a long time to come out of the airport.
We had to stay quiet and decided not to speak any more because of his attitude and to prevent further aggravation.
Repeatedly negotiating rate lower for us if we pay him cash. This is appalling.
When you're just coming back to the Country and you're exhausted, you really could do without the attitude demonstrated by this Taxi driver to get an extra £7 from us.
Driver refused to help my heavily…
Driver refused to help my heavily pregnant girlfriend lift two bags of washing 4meters to her door . What a rude loser who wouldn't help a pregnant woman 🤷🏻😡
Skyline Wellingborough Driver Attitude
It is just to bring your attention for the driver (AK-blue-Toyota Corolla- booking reference- 44631355)who picked me up from
25, Tunells mill lane to Fourth Avenue today 12/07/25 at 3pm. I am so sorry to tell you that this driver was extremely rude . He doesn't know how to behave even if he has several years of experience. When approaching my house, he was looking at a phone on his hand and zooming up the location while driving. That is his first mistake. One is already fixed on the right side of windscreen. I thought he may be confused, so just told him to take a left turn because it's close to my house and i know this place. He didn't like this and shouted at me snd telling that " he has 10 more years of experience and i know how to drive, do you like if i come to teach you how to make burger". Because he knows that am a staff at KFC. I was tired of my long shift cooking and serving food and that's why i hired a cab . I normally used to walk . He didn't stop at there. Took a long class on how to make burger, what is the first step to make burger and so on. That too he got answer from somebody else on his headphone . It is so irritating if he prefer to use headphones and talking to someone throughout journey ( his second mistake apart from shouting at me.)
He is also trying to pick up things from far end while he is handling the steering with one hand( his third mistake)
He was playing music on his own language throughout the journey ( his fourth mistake)
Earlier he told me he knows how to drive when i just advised to take left turn approaching my house, he dropped me 3 houses away from my house number. (His fifth mistake)
I was actually tired from work and that's why i called this cab. Unfortunately when I closed the door, it was not fully closed. My mistake but he raised the Horn and called me back to do it properly. It's not a mistake but at least have some kindness in heart.
Overall the way he talked how to make burger one by one step was in an insulting way. He may have previous KFC experience and he may have pitty feel on me and my job. But i love my job , it gives my food. Just let him know that the way we treat our customers at KFC who come for food with dignity, privacy and love. Even if we are tired at the end of shift, we won't forget to keep a smile on our face. That's what i leaned from my school.
He did one more mistake, I booked cab for 3pm but he came early and started calling on my mobile. After repeated calls, i went outside at 2.57 pm and told him that my shift finishes at 3pm and i can only sign out at that time. About 3 minutes. More experience- silly attitude but I didn't feel safe on the backseat.
Employing illegals and with fiddled…
Employing illegals and with fiddled documents.
Stolen Device
My phone got stolen/lost in a car a couple days ago from skyline taxi's, the company refused to help me find my device and accused me of LYING and is defending the driver over me. The help Centre is completely useless and is very hard to understand and talk to. They argued with me and showed zero remorse for the incident. They REFUSE to show me camera footage that the driver supposedly has, I have now went to the police about it. TERRIBLE COMPANY AND TERRIBLE CUSTOMER SERVICE.
They are crap totally useless do not use them book local in future
Shocking service what a joke… it was cancelled 7 mins from collection. Head office said I cancelled why we were at a wedding for 6 and they cancelled never use this company unless desperate
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