Skin Pixel Recenzje 122

Odpowiedź od Skin Pixel

19 sty 2026

Hi there,

Thank you for taking the time to leave a detailed review and for ordering from Skin Pixel — I’m genuinely sorry to hear about your experience.

I completely understand your frustration. What you’ve described regarding the accent ring damage and the back shell clip issue is not the standard I aim for, and I’ll hold my hands up here: if a controller has left my workshop in that condition, then that’s on me. My work is hand-painted, but that should never mean dents, gashes, or assembly faults — those aren’t “variations,” they’re problems that should have been caught before dispatch.

The issue you mentioned with the back shell noise may indeed sound like a damaged clip, and that’s something I would absolutely want the chance to inspect and resolve.

The Joy-Con straps point is also fair — consistency matters, and I appreciate you calling that out.

I know you’ve said you won’t be ordering again, but I’d still really like the opportunity to make this right for you. If you’re willing, please reach out to me directly via email or the website so we can discuss a repair, replacement, or another suitable resolution. Even when feedback is hard to hear, it’s important, and it helps me improve.

Thank you again for giving Skin Pixel a try, and I’m genuinely sorry that this one missed the mark.

Odpowiedź od Skin Pixel

19 sty 2026

Thank you so much for taking the time to leave such a detailed and thoughtful review — it really means a lot.

I’m genuinely glad to hear you were happy with both the process and the end result, especially given the Royal Mail delays over the New Year. I always aim to turn work around as quickly as possible once controllers arrive, so it’s great to know that came across.

I also really appreciate you mentioning the pre-order support and the YouTube videos. Transparency, clear communication, and doing the job properly — including correct installation and calibration — are things I care deeply about, so it’s reassuring to hear that showed throughout your experience.

Thank you again for choosing Skin Pixel and for supporting a small business. Reviews like this make a huge difference and are massively appreciated.

Odpowiedź od Skin Pixel

19 sty 2026

Thanks so much for taking the time to leave a review! 😊
I’m really glad to hear you were happy with the fast service and delivery on your PS5 controller upgrade.

Thank you for choosing Skin Pixel and for your support – it genuinely means a lot to a small business like mine. If you ever need another upgrade or have any questions in the future, I’ll be more than happy to help.

Odpowiedź od Skin Pixel

19 sty 2026

Thanks so much for taking the time to leave such a kind review! 🙌

I’m really glad we could help get your warranty repair sorted quickly, and even more so that a simple clean was all your TMR sticks needed. I’ve always believed in being honest about what’s actually required.

Thanks again for choosing Skin Pixel and for supporting a small business — it genuinely means a lot!

Odpowiedź od Skin Pixel

19 sty 2026

Thank you so much for the 5-star review ⭐️

I really appreciate you taking the time to ask questions before ordering, and I’m glad I could give you clear answers and full transparency from the start. It’s great to hear you were happy with the fast shipping and the quality of the final product.

Thanks again for choosing Skin Pixel and for supporting a small business – it genuinely means a lot!

Odpowiedź od Skin Pixel

Zaktualizowano 19 sty 2026

Thank you so much for the fantastic review — it genuinely means a lot 🙌

I really appreciate you coming back for a second order and trusting me with both a drift repair and a TMR upgrade. I’m glad to hear the communication was clear and that both controllers made it back to you quickly and performing as they should.

Thanks again for supporting Skin Pixel, and for taking the time to leave such kind feedback. If you do need anything in the future, you know where I am — and as a little thank you for being a returning customer, feel free to use TRUSTPILOT for a discount off your next order.

All the best,
Carl

Odpowiedź od Skin Pixel

19 sty 2026

Thank you so much for taking the time to leave this review 🙌

I’m really glad I could help get everything sorted for you, especially when you’d been told elsewhere that it couldn’t be done. Even on a non-priority service, I always aim to turn things around as quickly as possible without compromising on quality, so it’s great to hear that came through.

Thanks again for choosing Skin Pixel and for trusting me with your controller – it genuinely means a lot to a small business like mine.

Odpowiedź od Skin Pixel

10 gru 2025

Thank you for service review, your words are too kind ☺️ When your ready for that upgraded controller, use code TRUSTPILOT for a discount on your purchase.

Odpowiedź od Skin Pixel

19 sty 2026

Thank you so much for the kind words and for taking the time to leave a review 🙌

I’m really glad to hear you had a great experience and that the communication, product, and service all hit the mark. It’s awesome to know the results have been great so far — that’s exactly what we aim for.

Thank you for recommending Skin Pixel, and since you mentioned you’d use us again, you can use TRUSTPILOT for a discount on your next purchase 😊

Really appreciate the support!

Odpowiedź od Skin Pixel

19 sty 2026

Thank you so much for the kind words and for taking the time to leave a review — I really appreciate it.

I’m genuinely glad to hear you’re happy with the finished controller and that the custom design was worth the wait. As each commissioned piece is created uniquely from scratch, turnaround times can sometimes be a little longer, but I always aim to make sure the end result meets the standard you’re expecting.

Thank you again for your patience and understanding around the longer delays, and for choosing Skin Pixel for your custom controller. It means a lot supporting a small independent creator, and I’m really pleased you had a great overall experience.