Amazing company, amazing products. I’ve had several different tanning bottles from skin & tan and they’ve all been brilliant! No streaks, no nasty smell and looks natural. I had an issue with my deliv... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Had my parcel returned by Evri got in touch with skinny tan by email. Responded straight away product had been returned damaged by Evri .They sent out replacement package asap and kept me updated ti... Zobacz więcej
Lovely product tan and glow !! After having two skin cancer lesions removed I now have to be careful out in the sun but, this product allows me to keep safe as it is factor 30 while giving me a gr... Zobacz więcej
Skinny tan, what a great name! I remember watching these ladies presenting it on Dragons Den several years ago now. So wonderful it is a success! I ❤️ the 2 products I am using especially the gradual... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Skinny Tan - self tanning & salon-quality spray tan solutions that instantly bronzes with the highest quality natural tanning products.
Dane kontaktowe
B66 1BY, Australia
- skinnytan.co.uk
4,4
Doskonała
740 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 25% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Patchy and uneven look Worst product…
Patchy and uneven look Worst product the night before a wedding.
17 lipca 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Thea,
Thank you so much for taking the time to share your feedback with us. We are very sorry to hear it did not quite work for you. Our Customer Support Team would be more than happy to help you with this if you can reach out to us at info@skinnytan.com.
Once again we are grateful for your time in sharing your experience and we look forward to hearing back from you.
Cheers!
Skinny Tan Team
Love this product
I love this product although I am very pale I use medium mouse . For me it is streak free I have people asking where I,ve been on holiday which speaks volumes. I am 48 years old and have used so many products over the last 35 years expensive and cheap !!! But this is now my go to .
16 lipca 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Julie anne,
Thank you so much for the awesome review!
Our Team definitely work so hard to meet expectations like yours, and we’re happy to hear that Skinny Tan hits the mark for you.
Thank you once again for the time you have taken to share this with us and we hope to hear again from you soon!
Cheers!
Skinny Tan Team
Poor communication, poor service
Ordered ‘bundle’ as a gift 6 days ago, still not been despatched…after numerous emails advised they hope it will arrive within the next 3-5 days, items purchased as part of an 18th birthday gift. No way it will be here in time. Poor communication, poor service. Will not be purchasing from this company again.
7 lipca 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi,
Thank you for your feedback and we would like to extend our sincerest apologies for the delivery issues that you had to go through.
Rest assured that we will have this checked with our Team and also the couriers to avoid having these issues in the future.
We truly appreciate you taking the time to give your honest review and giving us a chance to improve our processes.
We would like to take this opportunity to help resolve this for you ASAP if you can reach out to our Team at info@skinnytan.com or if you already did, we will ensure this is sorted the soonest.
Again we are truly sorry for the frustrating experience and inconvenience this has caused you and we thank you for the patience you have extended.
Regards,
Skinny Tan Team
First time user of skinny tan
First time user of skinny tan. Not impressed. Like others I've come out in an itchy rash. Taking anti histamines. Hoping it will calm down so that I can use another product before graduation on Friday. I would be happy for a full refund!
5 lipca 2022
Opinia niezależna
I placed an order for a bundle offer…
I placed an order for a bundle offer but as I paid for it ,part of the order (the free gifts) disappeared from my basket and I only received part of it.
When I contacted them by email they said if I paid the difference and another £4.99 for delivery they would send the remaining order. That was on 30/5/22 and it’s now the 28/6/22 after numerous emails of the parcel lost in transit I am still trying to speak to a manager but they will only email.
This is a very poor service and I will not be using them again !!
28 czerwca 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Jeanette,
Firstly, we would like to thank you for taking the time to give us some feedback and we would like to offer our sincere apologies regarding the issue you have encountered.
It is quite unfortunate that we’ve experienced certain delays in getting your order to you and this is mostly because of the issue encountered by the courier at the time. Yodel have experienced a technical issue that has caused disruption with accessing their system which meant we did not have visibility with the status of the deliveries at the time.
I understand this is unacceptable and rest assured that we are working closely with the courier and doing all we can to ensure this does not happen in the future.
I have noted that your order has been organised to be reshipped via express and you should get an update shortly.
Again we are so sorry for the delay and we thank you again for giving us your honest feedback.
Sincerely,
Skinny Tan Team
I must agree that the prospect it’s…
I must agree that the prospect it’s self is good as it dosent leave streaky parts on your skin,however the taste of the tan is disgusting!!you tan your face and the taste does not leave your lips or mouth!even my boyfriend has to stop kissing my body as the taste was so bad!
23 czerwca 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Casey,
We are very sorry about what you have experienced and we appreciate you sharing this with us. Our Customer Support Team will be more than happy to assist you with this if you can reach out to us at info@skinnytan.com. Product quality is the highest priority for us at Skinny Tan and it would be most helpful if we can get more information from you re the tanner you have used so we can have this checked.
Once again we are very grateful for the time you took in helping us with your feedback and we look forward to hearing back from you so we may assist you.
Regards,
Skinny Tan Team
Skinny tan what happened to your tan? Vile chemical smell/taste!
Skinny tan what happened to your tan? I used to use your tan religiously for years and got the most wonderful compliments, after having my daughter I took a break and came back to tanning, I treated myself to some of your dark tanning mouse than I always used in the past. The formula has definitely changed in a year! It left me with the most vile chemical/metallic taste in my mouth after tanning my face, I can still taste the chemical when I go to eat. I have tried absolutely everything to get rid of this taste and no luck. Also… I went to kiss my husband and yep it is a definite mood killer! All he could taste was this disgusting metallic/chemical and the smell/taste seem to stick to my skin even after several showers!
The tan used to have a pleasant smell, the colour guide different. It feels cheap now not the luxury tan you used to be. I hate to say it but I will have to move to another brand! As much as I love the colour I can’t do the cheap chemical smell and I’m just hoping I can get rid of it!
22 czerwca 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Sara,
Thank you very much for sharing your experience with us. We are terribly sorry about this. Our Customer Support Team will be more than happy to assist you with this if you can reach out to us at info@skinnytan.com.
Rest assured that this issue has been checked by our Team based on the previous reports as product quality is the highest priority to us at Skinny Tan. And it would be most helpful if we can get more information from you re the tanner you have used. Once again we are very grateful for the time you took in helping us with your feedback and we look forward to hearing back from you so we may assist you.
Thank you.
Skinny Tan Team
Having used Skinny tan in previous…
Having used Skinny tan in previous years I loved the finish and gives an even tan which was streak free, it doesn't smell like other tanning solutions either which was a good thing however I think you may have changed the formula as I had a reaction to the application and after only 2 hours I had to scrub off, 4 days later and a lot of antihistamine I am finally starting to stop itching and the rash is subsiding, all I can compare it to is heat rash. I'm very upset as I loved your product but alas I have to go back to St Tropez or fake bake... Skinny Tan go back to the old formula it was a winner 😁
14 czerwca 2022
Opinia niezależna
My favourite fake tan brand 🙌❤
My favourite fake tan brand 🙌 I'm a fake tan addict so I've tried a lot of tans over the years, and this is by far my favourite 😍 I use the tan&tone wonder serum it's amazing it lasts for a week for me. I sleep in it and rinse it off in the morning because I like a deep deep tan. 100% recommend 👌
11 czerwca 2022
Opinia niezależna
RANCID TASTE…
The tan is even but oh my god the taste is rancid and you can’t get rid of it!! My water bottle tastes like it now from fake tanning my face! I’ve brushed my teeth and tried everything and literally cannot get rid of it. It’s disgusting.
28 maja 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hello Amy,
Thank you very much for sharing your experience with us. We are terribly sorry about what has happened. Our Customer Support Team will be more than happy to assist you with this if you can reach out to us at info@skinnytan.com.
Product quality is the highest priority for us at Skinny Tan and it would be most helpful if we can get more information from you re the tanner you have used so we can have this checked. Once again we are very grateful for the time you took in helping us with your feedback and we look forward to hearing back from you so we may assist you.
Regards,
Skinny Tan Team
Having skin very pale
Having skin very pale, have used fake tan for over 20 years, so know the procedure. Exfoliate, moisturise, and apply and let dry. All of which I did. This morning my tan is streaky, all over. Not just on my legs, everywhere. Read so many good reviews, but is expensive, got it at Superdrug at buy one get one half price. I can honestly say that my usual Cheap sunkissed gradual tan from body care is so so much better. Got a shower earlier, without exfoliating, everywhere I’d put it on came off in streaks.
Like I said I’ve used many many fake tans.
This is the worst.
21 maja 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Rachael,
Thank you for your sharing your experience with us and we are so sorry to hear it came out streaky! We would very much like to help you any way we can so please do reach out to our Team at info@skinnytan.com.
Thanks once again for taking the time to share your experience with us and we look forward to hearing from you.
Cheers!
Skinny Tan Team
Awful taste
The best tan but leaves an awful taste so bad it made me sick!
18 maja 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hello Shannon,
Thank you for your letting us know about your experience and we are very sorry to hear about this.
We would very much like to take this opportunity to help you with this if you can reach out to our Team at info@skinnytan.com so we can get more information from you about the product you have used.
Thanks once again for taking the time to raise this to our attention and we look forward to hearing back from you.
Regards,
Skinny Tan Team
Gradual tanner
This tanner went on beautifully but I am very fair skinned and it dried very dark despite using a very small amount. I would have preferred a lighter shade that I could build up gradually. I wish I had only bought one tube instead of the bundle of 3.
Ros
10 maja 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Ros,
Thank you for your sharing your experience with us and we are so sorry to hear the Gradual Tanner did not turn out well for you. We would very much like to help you any way we can so please do reach out to our Team at info@skinnytan.com.
Thanks once again for taking the time to share your experience with us and we look forward to hearing from you.
Cheers!
Skinny Tan Team
Not happy
I used skinny tan for the first time & was not impressed, went on very slimy & took so long to dry, about an hour after application I came out in a raised itchy rash which has never happened with any other products I’ve used before..
23 kwietnia 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Tara,
Thank you for sharing your review with us. We truly appreciate it and we would like to take this opportunity to know more about your experience to know if there is anything we can do to help to ensure you are getting the best out of the tanner you have used.
Please reach out to our Team at info@skinnytan.com anytime. Thanks once again for spending the time to share your review and we look forward to hearing back from you.
Cheers!
Skinny Tan Team
Skin Reaction
I bought the Strawberry Skinny Whip tan and it is a beautiful colour but unfortunately I, like others, came out in a itchy, raised rash across most of my body a few hours after application. Really gutted as the colour is brilliant. There seem to be a lot of people having a reaction so I think Skinny Tan need to look into their ingredients. I have used many other tans including fake bake, st tropez, st moritz, bondi sands, utan&tone and I have never had a skin reaction like this.
23 kwietnia 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Lauren,
Thank you so much for sharing your experience with us and very sorry to hear about this. We would like to take this opportunity to help you with this and get more information about what has happened. if you can please reach out to our Team at info@skinnytan.com anytime.
Thanks once again for spending the time to share your review and we look forward to hearing from you.
Cheers!
Skinny Tan Team
I love the product but the packaging is…
I love the product but the packaging is shocking as it leaks!
I’ve been using skinny tan for years and no matter how many times I’ve taken it away with me it’s leaked, I’ve complained several times and never hear back! I’m so annoyed as it’s gone on clothing and inside my luggage. I’m sure I’m not the only person this happens to! I’m sick of it, I recently got one of the dry mists to try and it was really good. I ONLY USED IT ONCE came to use it the next day and it had completely leaked and emptied into my drawer at home, assuming because it wasn’t stood up. It’s a joke how many times it’s happened to me! Totally unimpressed!
12 kwietnia 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Gaynor,
Thank you for sharing your feedback with us and We are so sorry to hear about what you have experienced!
We would very much like to assist you with this immediately. It would be great if you can reach out to our Team at info@skinnytan.com so we can get more information about the packaging of the tanners you have used and of course we would like to offer to organise a replacement for you.
Thanks once again for taking the time to raise this to our attention and we look forward to hearing back from you. Cheers!
Skinny Tan Team
Not for me
Fast delivery of the 3 x coconut mist tan
However, I followed all instructions, exfoliating, moisturising and applied evenly but upon waking the morning after it’s an awful orangey colour and very patchy, left my skin feeling quite dry.
I was impressed with the tan not transferring onto any clothing but that’s it.
I won’t be buying again.
10 kwietnia 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi!
Thank you for your sharing your experience with us and we are so sorry to hear it turned out patchy!
We would very much like to help you any way we can so please do reach out to our Team at info@skinnytan.com.
Thanks once again for taking the time to share your experience with us and we look forward to hearing back from you.
Cheers!
Skinny Tan Team
Didn’t really enjoy it…sorry not sorry
7 kwietnia 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Nicole!
Thank you for sharing your review with us.
We truly appreciate it and we would like to take this opportunity to know more about your experience to know if there is anything we can do to help to ensure you are getting the best out of the tanner you have used.
Please reach out to our Team at info@skinnytan.com anytime. Thanks once again for spending the time to share your review.
Cheers!
Skinny Tan Team
Skinny Milk Chocolate Tanning Mousse
I bought the skinny tan milk chocolate mousse it was on offer I got x2 cans of the mousse and tanning mitt and got the exfoliating primer thrown in as free gift.
This was my first time using skinny tan it was easy to apply and because the mousse has a colour to it when you apply it’s easy to see where you have applied it it also doesn’t have an unpleasant smell unlike some self tanning products and the overall result is brilliant I’m very happy it’s very natural and I would definitely recommend this product.
21 marca 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hi Joanna,
Thank you so much for taking the time to share your lovely feedback with us. We are so pleased to hear about your experience and how much you have enjoyed using Skinny Tan!
We hope to hear again from you soon! Cheers!
Regards,
Skinny Tan Team
bought skinny tan for the first time
bought skinny tan for the first time. wanted to try a new tan and despite it being a bit of an investment i wanted to see if skinny tan was worth it… it was not!!! i have come out in an awful itchy rash. i use all kinds of fake tan and have done for the last 10-12 years and this is the only time i’ve experienced this. it also weirdly had the most DISGUSTING taste. anytime i checked my nails etc. i was gagging. sad to say i won’t be using again.
1 marca 2022
Opinia niezależna
Odpowiedź od Skinny Tan
Hello Lydia,
Thank you for your letting us know about your experience and we are very sorry to hear about this. We of course recommend for you to stop using it. It is a little difficult to identify what has caused this negative reaction as the products are all very safe to use. However, there may be certain skin or blood types that may not agree with one or two of the ingredients.
We would very much like to take this opportunity to help you with this if you can reach out to our Team at info@skinnytan.com so we can get more information from you and would of course we would like to offer to organise a replacement for you with a different tanner that may be more suitable for you.
Thanks once again for taking the time to raise this to our attention and we look forward to hearing back from you.
Regards,
Skinny Tan Team
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