Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

They reach out with products to Try and review only paying a small postage/ product free so you can try before you buy full price. Communications are personal yet professional and all products do wha... Zobacz więcej

Oceniono na 4 z 5

I tested out the Caviar Limited Edition Hydrating Day Moisturiser. It arrived a few days later than expected as a royal mail delivery so I only have tried it out for less than a week now. I apply thi... Zobacz więcej

Oceniono na 5 z 5

I've really enjoyed trying this skincare product. I was genuinely impressed with it and really liked how it felt on my skin. It's always lovely to find a product that you enjoy using, and this was def... Zobacz więcej

Oceniono na 4 z 5

Quick delivery, arrived in a well packaged box. The cream is in a pump bottle that can easily dose the amount you need. The texture is lovely with a very gentle sent. Skin feels soft and hydrated as a... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z produktami dla zdrowia i urody

Napisane przez firmę

Discover SkinChemists luxury skincare recommended for those looking for anything between gentle exfoliation or combatting fine lines & tough wrinkles. Home of the Youth Series, Wrinkle Killer, Bee Venom, Rose Quartz ranges.


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

202 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Zaprasza klientów do wystawiania recenzji

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Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(202)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 99

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Products were delivered promptly and in…

Products were delivered promptly and in good condition

4 września 2025
Logo skinChemists

Odpowiedź od skinChemists

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Oceniono na 5 z 5

Great sale

Great sale, got serum & moisturiser for Xmas gifts. The products are great. Really rate the skin chemists, it’s my go to for skin care

4 września 2025
Logo skinChemists

Odpowiedź od skinChemists

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Oceniono na 5 z 5

This left my skin clean and fresh

This left my skin clean and fresh. Clay like texture with coffee grounds had a good smell. After washing off, felt like my skin was more open to moisterizer.

8 września 2025
Logo skinChemists

Odpowiedź od skinChemists

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Oceniono na 5 z 5

Very good keratin shampoo

Very good keratin shampoo

4 września 2025
Logo skinChemists

Odpowiedź od skinChemists

Thank you for your kind words and support! We’re so glad to hear that you’re happy with your purchase and enjoying our products.

Oceniono na 1 z 5

Pro-5 Collagen SPF 30

Pro-5 Collagen SPF 30. Never seen my skin look so terrible. Swelling and redness under my eyes. Rough patches on my face. The smell is bad too.

30 sierpnia 2025
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

We’re really sorry to hear about your experience – this is not the standard we aim to provide. We’d like to make things right as quickly as possible. Please email us at helpdesk@skinchemists.com with your order number, and our team will rectify this straight away.

Thank you for your feedback – we really appreciate the chance to improve.

Oceniono na 4 z 5

Skin research range

I love the skin research range. I use the serum and it’s very good and helps my dry aging skin. I always buy at a discounted price but the products I have tried have been good so far.

13 sierpnia 2025
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Oceniono na 1 z 5

Allergic reaction

Their product gave me an allergic reaction, they did not care. Offered £10 towards a product on their website, where they charge 3x the amount compared to other retailers.

23 czerwca 2025
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

We’re really sorry to hear about your experience – this is not the standard we aim to provide. We’d like to make things right as quickly as possible. Please email us at helpdesk@skinchemists.com with your order number, and our team will rectify this straight away.

Thank you for your feedback – we really appreciate the chance to improve.

Oceniono na 5 z 5

Mystified by poor reviews!

I usually check Trustpilot before buying online but it slipped my mind this time and I went ahead and ordered the Dragons Blood sensitive skin serum. I was horrified when I came here later and read the reviews talking about skin damage, burning and fake products. My experience has been the opposite. The serum is lovely - I’ve used it for 3 days with no side effects at all and some beneficial effects already. Shipping was fast and the products looked and were just as advertised on the website. On a different review site this company scores a solid 4.9 so I’m a bit mystified. Overall I’d say SkinChemists is worth a punt. My own experience has been entirely positive!

5 maja 2025
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Oceniono na 1 z 5

Scam company?

Purchased a few bits from tk Maxx. These products are REALLY bad. Burns from the second they go on and red/peeling skin the next day.

This is almost certainly a scam company affiliated with TK Maxx in some way. I paid less than a tenner per item but the ‘RRP’ is supposedly £200+. I think it’s highly unlikely they’ve ever sold a single unit at anywhere near that price, they just list them on their own website at that price so they can claim the RRP then sell them via other distributors at less than 10% of that price.

Pretty sure this company is breaking some kind of law here. Am of a mind to report them to trading standards.

All the positive reviews on here are v obviously fake too.

1 kwietnia 2025
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

We’re really sorry to hear about your experience – this is not the standard we aim to provide. We’d like to make things right as quickly as possible. Please email us at helpdesk@skinchemists.com with your order number, and our team will rectify this straight away.

Thank you for your feedback – we really appreciate the chance to improve.

Oceniono na 1 z 5

Their night moisturisers have dried up…

Their night moisturisers have dried up my skin very badly. I have never experienced issues with other face creams that contain ingredients as retinol, hyaluronic acid, and collagen, but these are really bad. Such a shame for products that claim to have natural ingredients and are highly priced.

1 kwietnia 2025
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

We’re really sorry to hear about your experience – this is not the standard we aim to provide. We’d like to make things right as quickly as possible. Please email us at helpdesk@skinchemists.com with your order number, and our team will rectify this straight away.

Thank you for your feedback – we really appreciate the chance to improve.

Oceniono na 5 z 5

Beautiful Products What can I say super fast delivery and…

What can I say super fast delivery and beautiful packaging ( let’s be honest us women love great packaging )
The products are beautiful leaving my skin feeling so good … glowing and super hydrated.
You cannot go wrong with these products I’m in love 😻

4 lutego 2025
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Oceniono na 5 z 5

Iv used for a month the wrinkle killer

Iv used for a month the wrinkle killer. At first thought wow so many bad reviews. However persistent me said be that one person to ignore the reviews. Anyway the first week or so I agree it has a tacky texture but as the weeks have gone on my skins somewhat adapted to the formula and whether that’s a good or bad thing my skins actually glowing. I don’t know if it’s a placebo effect because I was willing on this item.
Would I buy again yes as it’s a bargain but that is down to whether the company stays trading after all these bad reviews.

21 stycznia 2025
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Oceniono na 1 z 5

Poor quality Facial Cleansing Bars…

I bought their Facial Cleansing Bars from Debenhams, I have never felt disappointed in my life. Each time I used the soap, it was as if I was washing my face with pepper, my face was so sore and red, I had to stop on the third day. I also had to return 2 of the day and night moisturiser due to poor quality. Still waiting for my refund.

24 listopada 2024
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

We’re really sorry to hear about your experience – this is not the standard we aim to provide. We’d like to make things right as quickly as possible. Please email us at helpdesk@skinchemists.com with your order number, and our team will rectify this straight away.

Thank you for your feedback – we really appreciate the chance to improve.

Oceniono na 1 z 5

Subscription scam

I have tried to cancel my subscription 3 weeks prior before renewal. My emails had been ignored up until the new delivery went out and was charged. Then suddenly the customer service replied with a standard email without taking into account any of my previous emails. I am still in contact with skinchemist and are yet to receive a refund after almost half a year after. I have never received such terrible customer service.

17 sierpnia 2024
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

We’re really sorry to hear about your experience – this is not the standard we aim to provide. We’d like to make things right as quickly as possible. Please email us at helpdesk@skinchemists.com with your order number, and our team will rectify this straight away.

Thank you for your feedback – we really appreciate the chance to improve.

Oceniono na 1 z 5

Didn’t like the consistency of the…

Didn’t like the consistency of the product that I bought at all the product was poor quality quality felt like it had lots of fillers and not natural products in it made my skin break out

4 stycznia 2024
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

We’re really sorry to hear about your experience – this is not the standard we aim to provide. We’d like to make things right as quickly as possible. Please email us at helpdesk@skinchemists.com with your order number, and our team will rectify this straight away.

Thank you for your feedback – we really appreciate the chance to improve.

Oceniono na 5 z 5

I was one of the original testers.

It will not let me go back atleast 4-5 years on my original experience so please ignore that. I was one of the original testers that trialled alot of there products when they first came out and ive never looked better. I'm 32 and still get asked for I.D occasionally. I've been using these products for many years and never had a allergic reaction. The people complaining are keyboard warriors. Some people get allergic to ingredients and that is life there's no need running a company into the ground due to your personal issues. I use all the wrinkle killer products and love them.

1 grudnia 2023
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Oceniono na 1 z 5

Ordered the EDP No.33 horrible

Ordered the EDP No.33 horrible, smells so bad, very old product, so sad.

1 października 2024
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

We’re really sorry to hear about your experience – this is not the standard we aim to provide. We’d like to make things right as quickly as possible. Please email us at helpdesk@skinchemists.com with your order number, and our team will rectify this straight away.

Thank you for your feedback – we really appreciate the chance to improve.

Oceniono na 1 z 5

Poor Customer Service

I ordered four skincare sets. These were dispatched two weeks after i placed order and only one set was sent.

I have been trying to reach them but no response from them.

18 września 2024
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

We’re really sorry to hear about your experience – this is not the standard we aim to provide. We’d like to make things right as quickly as possible. Please email us at helpdesk@skinchemists.com with your order number, and our team will rectify this straight away.

Thank you for your feedback – we really appreciate the chance to improve.

Oceniono na 5 z 5

Skin chemist toner…

Received a toner to try and review today. Lovely toner, goes on well, no greasy residue and leaves skin refreshed and looking good.

19 września 2024
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

Thank you so much for your kind words! We’re thrilled you’re enjoying our products. Your support means a lot to us and inspires us to keep creating skincare that you love.

Oceniono na 1 z 5

Bad service

I have sent this company 2 E.mails as I have not received my goods yet.although I purchased them on the 1-8-2024
and they don't even reply me back 😒

12 sierpnia 2024
Opinia niezależna
Logo skinChemists

Odpowiedź od skinChemists

We’re really sorry to hear about your experience – this is not the standard we aim to provide. We’d like to make things right as quickly as possible. Please email us at helpdesk@skinchemists.com with your order number, and our team will rectify this straight away.

Thank you for your feedback – we really appreciate the chance to improve.

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