Simway Sweets Recenzje 

79
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

High quality products and wrapped really well. The sweets didn’t last long, they were hysterical too tasty! Great gift ideas for various occasions. Fantastic customer service when ai picked up my... Zobacz więcej

Oceniono na 4 z 5

Bought a 2nd bag for family and, though generally well received, the "sour" ones were not liked at all and were placed to one side for me to eat!! Will order again but will look for more of soft sw... Zobacz więcej

Oceniono na 5 z 5

Ordered from simway sweets twice now - both times my order has been dispatched in no time at all and my orders have been exactly as requested at a very fair price. My go to from now on!

Oceniono na 5 z 5

I’ve ordered a fair few times from this company. High quality sweets and care with packaging! Had a recent order that got lost in the post and simway sweets couldn’t track it down. They sent me the... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep ze słodyczami

Napisane przez firmę

Simway Sweets - A family run business, supplying the Nation with a huge range of American Candy, Pick N Mix, Chocolates & Retro Sweets. We ensure all our imported USA ranges comply with UK food legislation. All products are taste tested and verified by the Simway experts! We are passionate about what we do and believe that it shows. Whether you're looking to buy in bulk or you're looking for a hamper, we offer a variety of gift boxes with the option of a personalised message to add that extra touch. We take pride in offering a large selection of products while maintaining excellent customer service and quick response times. Thank you for shopping with us!


Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

79 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,6

Wszystkie recenzje

(79)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 16

Napisz recenzję
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Oceniono na 5 z 5

Yummy

My husband ordered these as a surprise. I'm vegan and trying to find nice chocolate is difficult but these are delicious 😋 thank you so much

21 maja 2025
Opinia niezależna
Oceniono na 5 z 5

Incredible! My son ordered a 70 piece mixed box off…

My son ordered a 70 piece mixed box off Tiktok, his 1st ever order should have been £30 but paid £16.20. The box was jam packed with American, Japanese and English sweets, chocolate, snacks and drinks! Absolutely incredible value for money. I literally don't know how you can do it for the price! 100% use you again and I'll be telling everyone about your fantastic company too. Highly recommend. Such fun making a video of everything in the box, took over 11 minutes to show it all!!!

16 maja 2025
Opinia niezależna
Oceniono na 1 z 5

Delivery time scale is…

Delivery time scale is rubbish...ordering with another confectionery company is faster

29 kwietnia 2025
Logo Simway Sweets

Odpowiedź od Simway Sweets

Hey,
Many thanks for your feedback – I can see that you have left a negative review regarding the delivery time scales. After looking into your order details, I can see that you purchased your items on Friday the 25th of April at 16:40pm (after our closing time) – Your order was processed and collected on Tuesday the 29th of April – as you chose Standard shipping and did not upgrade to express shipping, a service available in the checkout. Your order was sent with Evri using a fully trackable service.
I did respond to all of your emails from the first email you sent on the 29th of April telling me how disappointed you were that we hadn’t sent your item over the weekend (when we were closed). I can see that your item was delivered on Friday 2nd of May.
I have been waiting for your review since your email stating the following – “I dont believe their is a parcel..will be reporting this diabolical service on trust pilot…”
Looking at the 34 reviews you have left other companies, leaving 1 star reviews seems to be a favourite thing of yours!
I hope your sweets were delicious Dyane Howland, have an awesome week,
Wishing you all the best,
Samantha!

Oceniono na 5 z 5

Airhead assortment

I ordered the airhead assortment, I got a really good deal on them and had free shipping. They were delivered very quickly, and in pristine condition. Overall I am extremely pleased.

28 kwietnia 2025
Opinia niezależna
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 5 z 5

Been looking for the skull sweets every…

Been looking for the skull sweets every where and came across this company great fast service I will come back again thank you

28 kwietnia 2025
Opinia niezależna
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 5 z 5

Amazing

Great customer service!

6 marca 2025
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 5 z 5

Fast delivery goods perfect

Fast delivery goods perfect

14 marca 2025
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 5 z 5

Really smashing thanks

Really smashing thanks , well packaged

13 marca 2025
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 5 z 5

Absolutely brilliant

Absolutely brilliant, great service, quick service and lovely sweets too!

10 marca 2025
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 5 z 5

They do what they say they'll do..

They do what they say they'll do... so refreshing

26 lutego 2025
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 5 z 5

Tasty

Tasty! Staff are quick at getting orders ready too!

19 lutego 2025
Opinia niezależna
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 1 z 5

Website is not clear

Website is not clear, all items are called the same so what I thought I had ordered, the picture on the screen, was not what arrived! Contacted customer services to be told tough luck! Too late to reorder so that was valentines ruined!

11 lutego 2025
Logo Simway Sweets

Odpowiedź od Simway Sweets

Thank you for taking the time to share your experience. We're sorry to hear that your purchase wasn't up to your expectations. When you contacted customer services, a copy of your order confirmation was re-sent to you, this showed the box you received was the box you had purchased. I did offer a full refund for the item if this was returned, which you declined. We take all feedback seriously, and we appreciate your honest feedback!

Oceniono na 5 z 5

Perfect for picky orders

This company was super helpful as I was ordering for 2 little girls who have extra needs so needed to make sure the sweets they got suited them needs. I was able to order a kilo of the perfect consistency sweets with no messing about. I dropped them to their grandad who was very grateful and knows he won't be buying any sweets for them for a long time now

12 lutego 2025
Opinia niezależna
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 5 z 5

Great service

Needed products quick as it was a last minute decision for a gift. was able to click and collect so perfect for me

29 stycznia 2025
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 5 z 5

Fast delivery

Fast delivery
Great chocolate and tasty for lactose free

31 grudnia 2024
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 5 z 5

I’ve ordered a fair few times from this…

I’ve ordered a fair few times from this company.
High quality sweets and care with packaging!
Had a recent order that got lost in the post and simway sweets couldn’t track it down. They sent me the same order 1st class, and received in time for Christmas. excellent communication and would highly recommend

5 grudnia 2024
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 1 z 5

Not as Picture Looked on Website

Frys Chocolate Gift Set - The picture on the website was deceiving it looked like a purpose built box for the choc bars with a bow and gift tag. When it came it was just a plain thin manilla box with the choc bars not displayed in a tray or anything and a small red bow attached. For the money it cost and p&p it was rubbish. I could have bought the bars myself and made a better job of packing it :-( :-(

9 grudnia 2024
Logo Simway Sweets

Odpowiedź od Simway Sweets

Thank you for taking the time to share your experience. We're sorry to hear that your purchase wasn't up to your expectations. We take all feedback seriously, and we appreciate your honest feedback!

Oceniono na 5 z 5

200 piece american candy box

Well worth the price the 200 piece was jam packed and had a large variety of sweets in it. It was also ready very fast and staff were very friendly. Would highly recommend this company if your wanting american sweets great quality for the price.

25 listopada 2024
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

Oceniono na 5 z 5

nice sweets

nice sweets, my son is enjoying

12 listopada 2024
Logo Simway Sweets

Odpowiedź od Simway Sweets

We appreciate your feedback and are delighted to know you enjoyed our products. Your satisfaction is our top priority, and we hope you come back soon!

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